Is this Downtown hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Downtown hotel?

Check-in time for Downtown hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Downtown hotel have a swimming pool?

Yes, this Downtown hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Downtown hotel?

Best-rates for the Downtown hotel starts from $114 per night with includes Air Conditioner, Pool, Designated Smoking Area, Ocean View, Oceanfront, Wellness Facilities, Spa, Entertainment, Balcony/Terrace, Business Services, Child Friendly, Internet, Pet Friendly, Transportation/Shuttle, Security/Safety, Guest Services, Breakfast, Parking, View, Accessibility, Sports/Activities, Barbecue/Outdoor Cooking, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Downtown hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Downtown hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Downtown hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Downtown hotel?

Based on the information reported by the owner or manager, the Downtown hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Downtown hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Acanto Hotel Playa del Carmen, Trademark Collection by Wyndham | Hotel in Playa del Carmen

| 8.3 (209 Reviews) | Pet Friendly 16 Bathrooms 41 Guests

Downtown Hotel | Acanto Hotel Playa del Carmen, Trademark Collection by Wyndham

Hotel in Downtown, Playa del Carmen

This stylish hotel is just 820 feet from the beach in Playa del Carmen, on the Yucatán Peninsula. Built around a tropical courtyard with a pool, it offers a private beach club for an extra cost. Continental breakfast is included with your rate. At Acanto Hotel Playa del Carmen, Trademark Collection by Wyndham you can choose between rooms and apartments. All accommodations features elegant, modern décor with soft tones. Both rooms and apartments have a private patio and a plasma TV. The apartments also come with a modern kitchenette with an oven, hob and microwave. Continental breakfast is served in the courtyard. Reception staff can help to organize diving trips, as well as visits to Mexico’s Mayan ruins of Chichen Itza, Tulum and Chetumal. They can also arrange an airport shuttle or car rental. Acanto Hotel Playa del Carmen, Trademark Collection by Wyndham is just 328 feet from Playa del Carmen’s 5th Avenue, which is famous for its shops and restaurants. Cancún Airport is 40 minutes’ drive away.

Acanto Hotel Playa del Carmen, Trademark Collection by Wyndham is located in Playa del Carmen.

This 33 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Balcony/Terrace, Business Services, Child Friendly, and several others. This is a 4 star rated property and has over 209 reviews with the average score of 8.3 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 33 Bedrooms Hotel if you want to learn more about this place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This Acanto Hotel Playa del Carmen, Trademark Collection by Wyndham in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Acanto Hotel Playa del Carmen, Trademark Collection by Wyndham”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

Designated Smoking Area

View

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Spa

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Wine/Champagne

Parking

Parking on site

Parking

Parking garage

Private Parking

Free parking

Accessible parking

Activities

Foot massage

Facial treatments

Spa/Wellness packages

Golf course (within 2 miles)

Fishing

Massage

Diving

Full-body massage

Windsurfing

Back massage

Pedicure

Horseback riding

Fitness

Cycling

Manicure

Couples' massage

Beauty services

Snorkeling

Spa facilities

General

Elevator

Wifi in all areas

Family rooms

Smoke-free property

Non-smoking rooms

Designated smoking area

Air conditioning

Safe

Pet friendly

Guest Services

Airport shuttle

Ironing service

Grocery deliveries

Shuttle service (additional charge)

Concierge

Daily housekeeping

Fax/Photocopying

Shuttle service

Laundry

Airport shuttle (additional charge)

Business center

24-hour front desk

Car rental

Baggage storage

Tour desk

Dry cleaning

Internet

Free Wifi

Internet

Wifi

Outdoors

Outdoor pool

Sun deck

Terrace

BBQ facilities

Outdoor pool (year-round)

Garden

Outdoor furniture

Security/Safety

Key card access

Key access

Smoke alarms

Fire extinguishers

24-hour security

Guest accommodation disinfected between stays

Guests have the option to cancel any cleaning services for their accommodation during their stay

Guest accommodation sealed after cleaning

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Property cleaned by professional cleaning companies

All plates, cutlery, glasses, and other tableware sanitized

Delivered food covered securely

Physical distancing in dining areas

Process in place to check health of guests

Access to healthcare professionals

Staff follow all safety protocols as directed by local authorities

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Hand sanitizer in guest accommodation and common areas

First aid kits available

Face masks for guests available

Screens or physical barriers between staff and guests in appropriate areas

Cashless payment available

Physical distancing rules followed

Contactless check-in/out

Spa

Shallow end

Beach umbrellas

Swimming pool

Beach chairs/Loungers

Transportation/Shuttle

Airport pickup

Airport drop-off

Policies

Check-in

The minimum age for check-in is 21

Cancellation policy

Free cancellation

Payment Policy

Credit card required

Pet Policy

Pets are allowed and charges may apply.

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

8.23

Location:

9.58

Staff:

9.16

Facilities:

8.28

Comfort:

8.84

Cleanliness:

8.69

Leanne

Jul 21, 2025 07:00:00 AM

Review Score: 9

USA

Reviewer Type: Family With Children

Travel Purpose: leisure

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Two-Bedroom Suite, Non-Smoking Room Type: Suite Room Size: 93 m² 1 Queen bed(s) Bed 2 Sofa bed Bed 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Bathrobe, Shower, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels/Sheets (extra fee), Towels General Private entrance, Trash cans, Iron, Air conditioning, Safe, Fan Media & Technology Telephone, Cable channels, Flat-screen TV, TV, Satellite channels Kitchen Dryer, Kitchen, Toaster, Microwave, Refrigerator, Dining table, Wine glasses, Kitchenware Living Area Sitting area, Dining area Outdoors Terrace, Patio, Barbecue, Outdoor furniture View Quiet street view, View Bedroom Linens, Wardrobe or closet, Childrens' cribs Room Amenities Sofa bed, Hypoallergenic pillow, Clothes rack Pool and Spa Pool towels Layout Window Exclusive services Concierge services Cleanliness & disinfection Hand sanitizer
Two-Bedroom Suite - Non-Smoking Room Type: Suite Room Size: 93 m² 2 Sofa bed Bed 1 King bed(s) Bed 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Free toiletries, Bathrobe, Shower, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels/Sheets (extra fee), Towels General Private entrance, Trash cans, Interconnecting room(s) available, Iron, Air conditioning, Safe, Fan Media & Technology Telephone, Cable channels, Flat-screen TV, TV, Satellite channels Outdoors Balcony, Terrace Kitchen Dryer, Kitchen, Toaster, Microwave, Refrigerator, Dining table, Wine glasses, Kitchenware Living Area Sitting area, Dining area View View Bedroom Linens, Wardrobe or closet, Childrens' cribs Room Amenities Sofa bed, Hypoallergenic pillow, Clothes rack Pool and Spa Pool towels Layout Window Exclusive services Concierge services Cleanliness & disinfection Hand sanitizer
Three-Bedroom Suite - Non-Smoking Room Type: Suite Room Size: 111 m² 1 Queen bed(s) Bed 1 Sofa bed Bed 1 Queen bed(s) Bed 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Free toiletries, Bathrobe, Shower, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels/Sheets (extra fee), Towels General Private entrance, Trash cans, Interconnecting room(s) available, Iron, Air conditioning, Safe, Fan Media & Technology Telephone, Cable channels, Flat-screen TV, TV, Satellite channels Kitchen Dryer, Kitchen, Toaster, Microwave, Refrigerator, Dining table, Wine glasses, Kitchenware View Quiet street view, View, Pool view Bedroom Linens, Wardrobe or closet, Childrens' cribs Accessibility Upper floors accessible by stairs only Room Amenities Sofa bed, Hypoallergenic pillow, Clothes rack Pool and Spa Pool towels Layout Window Exclusive services Concierge services Cleanliness & disinfection Hand sanitizer
Superior Three-Bedroom Suite - Non-Smoking Room Type: Apartment Room Size: 111 m² 1 Sofa bed Bed 1 Queen bed(s) Bed 1 Queen bed(s) Bed 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Free toiletries, Bathrobe, Shower, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels/Sheets (extra fee), Towels General Private entrance, Trash cans, Iron, Air conditioning, Safe, Fan Media & Technology Telephone, Cable channels, Flat-screen TV, TV, Satellite channels Kitchen Dryer, Kitchen, Toaster, Microwave, Refrigerator, Dining table, Wine glasses, Kitchenware Living Area Sitting area, Dining area Outdoors Terrace, Barbecue, Outdoor dining area, Patio, Outdoor furniture View Garden view, Inner courtyard view, View Bedroom Linens, Wardrobe or closet, Childrens' cribs Accessibility Upper floors accessible by stairs only Room Amenities Sofa bed, Hypoallergenic pillow, Clothes rack Pool and Spa Pool towels Layout Window Exclusive services Concierge services Cleanliness & disinfection Hand sanitizer
One-Bedroom King Suite - Non-Smoking Room Type: Suite Room Size: 65 m² 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Bathrobe, Shower, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels/Sheets (extra fee), Towels General Private entrance, Trash cans, Iron, Air conditioning, Safe, Fan Media & Technology Telephone, Cable channels, Flat-screen TV, TV, Satellite channels Kitchen Dryer, Kitchen, Toaster, Microwave, Refrigerator, Dining table, Wine glasses, Kitchenware Living Area Sitting area View Inner courtyard view, View, Pool view Bedroom Linens, Wardrobe or closet, Childrens' cribs Room Amenities Sofa bed, Hypoallergenic pillow, Clothes rack Pool and Spa Pool towels Layout Window Exclusive services Concierge services Cleanliness & disinfection Hand sanitizer
One-Bedroom Superior King Suite with Ocean View - Non-Smoking Room Type: Suite Room Size: 65 m² 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Free toiletries, Bathrobe, Shower, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels/Sheets (extra fee), Towels General Private entrance, Trash cans, Iron, Air conditioning, Safe, Fan Media & Technology Telephone, Cable channels, Flat-screen TV, TV, Satellite channels Kitchen Dryer, Kitchen, Toaster, Microwave, Refrigerator, Dining table, Wine glasses, Kitchenware Living Area Sitting area, Dining area Outdoors Terrace, Patio, Barbecue, Outdoor furniture View View Bedroom Linens, Wardrobe or closet, Childrens' cribs Room Amenities Sofa bed, Hypoallergenic pillow, Clothes rack Pool and Spa Pool towels Layout Window Exclusive services Concierge services Cleanliness & disinfection Hand sanitizer
Superior King Studio - Non-Smoking Room Type: Suite Room Size: 42 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Bathrobe, Shower, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels/Sheets (extra fee), Towels General Private entrance, Trash cans, Iron, Air conditioning, Safe, Fan Media & Technology Telephone, Cable channels, Flat-screen TV, TV, Satellite channels Kitchen Dryer, Kitchenette, Microwave, Toaster, Refrigerator, Wine glasses, Kitchenware Outdoors Terrace, Patio, Barbecue, Outdoor furniture View Garden view, Inner courtyard view, View, Pool view Bedroom Linens, Wardrobe or closet Accessibility Upper floors accessible by stairs only Room Amenities Hypoallergenic pillow, Clothes rack Pool and Spa Pool towels Layout Window Exclusive services Concierge services Cleanliness & disinfection Hand sanitizer
King Room - Non-Smoking Room Type: Double Room Size: 37 m² 1 King bed(s) Bed	Bathroom Free toiletries, Bathrobe, Shower, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels/Sheets (extra fee), Towels General Private entrance, Trash cans, Iron, Air conditioning, Safe, Fan Media & Technology Telephone, Cable channels, Flat-screen TV, TV, Satellite channels View Garden view, Inner courtyard view, View Kitchen Wine glasses, Dryer, Toaster Bedroom Linens, Wardrobe or closet Room Amenities Hypoallergenic pillow, Clothes rack Pool and Spa Pool towels Layout Window Exclusive services Concierge services Cleanliness & disinfection Hand sanitizer
One-Bedroom Master King Suite - Non-Smoking Room Type: Suite Room Size: 65 m² 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Free toiletries, Bathrobe, Shower, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels/Sheets (extra fee), Towels General Private entrance, Trash cans, Iron, Air conditioning, Safe, Fan Media & Technology Telephone, Cable channels, Flat-screen TV, TV, Satellite channels Outdoors Balcony Kitchen Dryer, Kitchen, Toaster, Microwave, Refrigerator, Dining table, Wine glasses, Kitchenware Living Area Sitting area View Quiet street view, View Bedroom Linens, Wardrobe or closet, Childrens' cribs Room Amenities Sofa bed, Hypoallergenic pillow, Clothes rack Pool and Spa Pool towels Layout Window Exclusive services Concierge services Cleanliness & disinfection Hand sanitizer
Two-Bedroom Master Suite - Non-Smoking Room Type: Suite Room Size: 65 m² 1 King bed(s) Bed 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker Bathroom Free toiletries, Bathrobe, Shower, Private bathroom, Body soap, Bathtub or shower, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels/Sheets (extra fee), Towels General Private entrance, Trash cans, Iron, Air conditioning, Safe, Fan Media & Technology Telephone, Cable channels, Flat-screen TV, TV, Satellite channels Kitchen Dryer, Kitchen, Toaster, Microwave, Refrigerator, Dining table, Wine glasses, Kitchenware Living Area Sitting area Outdoors Patio View View, Sea view Bedroom Linens, Wardrobe or closet, Childrens' cribs Room Amenities Sofa bed, Hypoallergenic pillow, Clothes rack Pool and Spa Pool towels Layout Window Exclusive services Concierge services Cleanliness & disinfection Hand sanitizer

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USD US $114

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From US $58

9.6 (11 Reviews)

Hotel

Master Room on 5th

Air Conditioner
Balcony/Terrace
Bedding/Linens

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Acanto Hotel Playa del Carmen, Trademark Collection by Wyndham | Hotel in Playa del Carmen

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Hotel in Downtown, Playa del Carmen

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Food & Drink

Bathroom

General

Media & Technology

Kitchen

Living Area

Outdoors

View

Bedroom

Room Amenities

Pool and Spa

Layout

Exclusive services

Cleanliness & disinfection

Food & Drink

Bathroom

General

Media & Technology

Outdoors

Kitchen

Living Area

View

Bedroom

Room Amenities

Pool and Spa

Layout

Exclusive services

Cleanliness & disinfection

Food & Drink

Bathroom

General

Media & Technology

Kitchen

View

Bedroom

Accessibility

Room Amenities

Pool and Spa

Layout

Exclusive services

Cleanliness & disinfection

Food & Drink

Bathroom

General

Media & Technology

Kitchen

Living Area

Outdoors

View

Bedroom

Accessibility

Room Amenities

Pool and Spa

Layout

Exclusive services

Cleanliness & disinfection

Food & Drink

Bathroom

General

Media & Technology

Kitchen

Living Area

View

Bedroom

Room Amenities

Pool and Spa

Layout

Exclusive services

Cleanliness & disinfection

Food & Drink