Alila Mayakoba | Resort in Playa del Carmen
Resort in Mayakoba, Playa del Carmen
At Alila Mayakoba, spend the day on the private white sand beach where you can enjoy snorkeling. Then return for a meal at one of the resort's 4 restaurants.
Housekeeping is available on request.
Alila Mayakoba offers 182 air-conditioned accommodations with minibars (stocked with some free items) and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels and pay movies.
Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Playa del Carmen resort provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
A private beach, a health club, and complimentary bicycles are featured at the resort. 2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Facility Overview
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Eco-friendly toiletries
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Bathtub or shower
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Hair dryer
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Towels
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Air conditioning
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Premium bedding
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Free cribs/infant beds
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Bed sheets
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Ceiling fan
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Hypo-allergenic bedding
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LED light bulbs
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Laptop-friendly workspace
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Phone
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Energy-saving switches
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Individually decorated
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Individually furnished
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Turndown service
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Safe
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Iron/ironing board
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Water-efficient toilets only
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Eco-friendly cleaning products provided
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4 restaurants
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24-hour room service
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1 beach bar and 1 bar
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Full breakfast available for a fee daily 7:00 AM–11 AM: USD 35 for adults and USD 18 for children
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Coffee/tea maker
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Champagne service
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Free minibar (some items)
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Free bottled water
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Free valet parking on site
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Free beach shuttle
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Wheelchair-accessible parking available
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Free secured, uncovered self parking on site
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Phone accessibility kit
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2 on-site accessible parking spaces
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Wheelchair-accessible registration desk height (inches): 39
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Wheelchair-accessible restaurant
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Wheelchair-accessible registration desk
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Visual fire alarm
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Magnifying mirror
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Wheelchair-accessible parking
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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This property does not have elevators
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Wheelchair accessible (may have limitations)
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Windsurfing
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Whale watching
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Adjacent to a golf course
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Boat tours
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Beach yoga
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Steam room
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Fitness classes
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2 outdoor pools
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24-hour fitness center
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Ecotours
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Kayaking
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Snorkeling
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Golfing
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Hot tub
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Yoga classes
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Sauna
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Free bicycle rentals
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Pay movies
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Flat-screen TV
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Cable channels
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Meeting rooms - 5
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Conference space (66736 square feet)
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ATM/banking services
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Banquet hall
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English
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Spanish
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Vegetarian dining options
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Comprehensive recycling policy
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At least 80% lighting from LEDs
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Double-glazed windows
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At least 80% organic food
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Designated smoking areas
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Vegan dining options
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Couples dining
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Locally-owned & organized tours & activities
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Humane treatment of captive wild animals
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Beach towels
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Local culture & ecosystem education
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Romance packages available
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Local artist showcase
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At least 80% of food locally-sourced
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Laundry facilities
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2 outdoor pools
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Free cribs/infant beds
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Porter/bellhop
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Daily housekeeping
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Concierge services
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Laundry facilities
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Turndown service
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Dry cleaning service
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Multilingual staff
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Tour/ticket assistance
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Change of bedsheets (on request)
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Change of towels (on request)
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24-hour front desk
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Wedding services
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Luggage storage
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Available in all rooms: Free WiFi
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Available in some public areas: Free WiFi
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Beach loungers
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Pool sun loungers
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Pool umbrellas
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Pool cabanas (surcharge)
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Garden
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Beach umbrellas
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Terrace
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Private beachfront location
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Balcony
Policies
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges it is hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom. please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of gbac star (hyatt) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses a grey water recycling system and eco-friendly cleaning products
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Signature Studio, Beachfront (with Plunge Pool)
Room Size:
710 square feet m2
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GeneralNumber of living rooms 0, Square feet - 710, Private bathroom, Number of bedrooms - 1, Private plunge pool, Bed count minimum 1, Ocean view, Ping - 20, Bed count maximum 1, Square meters - 66, Number of bathrooms - 1 |
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Room, 2 Double Beds, Ocean View
Room Size:
538 square feet m2
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GeneralNumber of living rooms 0, Private bathroom, Square meters - 50, Ping - 15, Square feet - 538, Number of bedrooms - 1, Ocean view, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2 |
|
Suite (Lagoon Area)
Room Size:
1076 square feet m2
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GeneralSquare feet - 1076, Number of living rooms 0, Private bathroom, Lagoon view, Number of bedrooms - 1, Ping - 30, Bed count minimum 1, Square meters - 100, Bed count maximum 1, Number of bathrooms - 1 |
|
Suite (Beach Area)
Room Size:
1078 square feet m2
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GeneralNumber of living rooms 0, Square feet - 1078, Private bathroom, Lagoon view, Number of bedrooms - 1, Ping - 30, Bed count minimum 1, Square meters - 100, Bed count maximum 1, Number of bathrooms - 1 |
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Suite, Accessible, Lagoon View (Skyview w/ Plunge Pool, Access Shwr)
Room Size:
1076 square feet m2
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GeneralSquare feet - 1076, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Lagoon view, Private plunge pool, Ping - 30, Bed count minimum 1, Square meters - 100, Bed count maximum 1, Number of bathrooms - 1 |
|
Suite (Lagoon Skyview, w/ Plunge Pool)
Room Size:
1076 square feet m2
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GeneralSquare feet - 1076, Number of living rooms 0, Private bathroom, Lagoon view, Number of bedrooms - 1, Private plunge pool, Ping - 30, Bed count minimum 1, Square meters - 100, Bed count maximum 1, Number of bathrooms - 1 |
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Room, 1 King Bed, Ocean View
Room Size:
538 square feet m2
|
GeneralNumber of living rooms 0, Private bathroom, Square meters - 50, Ping - 15, Square feet - 538, Number of bedrooms - 1, Bed count minimum 1, Ocean view, Bed count maximum 1, Number of bathrooms - 1 |
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Room, 1 King Bed (Beach Area)
Room Size:
538 square feet m2
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GeneralPrivate bathroom, Square meters - 50, Lagoon view, Square feet - 538, Ping - 15.12, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1 |
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Suite (Beach Area, with Plunge Pool)
Room Size:
1292 square feet m2
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GeneralSquare meters - 120, Number of living rooms 0, Private bathroom, Lagoon view, Number of bedrooms - 1, Ping - 36, Private plunge pool, Square feet - 1292, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1 |
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Room, 2 Double Beds (Beach Area)
Room Size:
538 square feet m2
|
GeneralPrivate bathroom, Square meters - 50, Lagoon view, Square feet - 538, Ping - 15.12, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2 |
|
Room, 2 Double Beds (Lagoon Area)
Room Size:
538 square feet m2
|
GeneralPrivate bathroom, Square meters - 50, Ping - 15, Lagoon view, Square feet - 538, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2 |
|
Room, 1 King Bed (Lagoon Area)
Room Size:
538 square feet m2
|
GeneralPrivate bathroom, Square meters - 50, Lagoon view, Square feet - 538, Ping - 15.12, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1 |
|
Room, 1 King Bed (Lagoon Area with Plunge Pool)
Room Size:
538 square feet m2
|
GeneralNumber of living rooms 0, Private bathroom, Square meters - 50, Ping - 15, Lagoon view, Square feet - 538, Number of bedrooms - 1, Private plunge pool, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1 |
|
Suite (Lagoon Area, with Plunge Pool)
Room Size:
538 square feet m2
|
GeneralNumber of living rooms 0, Private bathroom, Square meters - 50, Ping - 15, Lagoon view, Square feet - 538, Number of bedrooms - 1, Private plunge pool, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1 |
|
Room, 2 Double Beds
Room Size:
538 square feet m2
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GeneralPrivate bathroom, Square meters - 50, Ping - 15, Lagoon view, Square feet - 538, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2 |
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Signature Studio, Ocean View (with Plunge Pool)
Room Size:
700 square feet m2
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GeneralSquare meters - 65, Square feet - 700, Ping - 19.67, Private bathroom, Private plunge pool, Bed count minimum 1, Ocean view, Bed count maximum 1, Number of bathrooms - 1 |
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Room, 1 King Bed
Room Size:
538 square feet m2
|
GeneralPrivate bathroom, Square meters - 50, Lagoon view, Square feet - 538, Ping - 15.12, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1 |
|
Suite, Ocean View (w/ Plunge Pool)
Room Size:
1107 square feet m2
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GeneralNumber of living rooms 0, Private bathroom, Number of bedrooms - 1, Square feet - 1107, Square meters - 103, Private plunge pool, Bed count minimum 1, Ocean view, Ping - 31, Bed count maximum 1, Number of bathrooms - 1 |
FAQ's
Is this Alila Mayakoba pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the Alila Mayakoba have a swimming pool?
Yes, this Alila Mayakoba has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Alila Mayakoba?
Best-rates for the Alila Mayakoba starts from $553 per night with includes Breakfast, Internet, Kitchen, Designated Smoking Area, TV, Balcony/Terrace, Security/Safety, Bar, Guest Services, Entertainment, Child Friendly, Air Conditioner, Parking, Business Services, Bedding/Linens, Spa, Hot Tub, Laundry, Pool, Ocean View, Wellness Facilities, View, Transportation/Shuttle, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Alila Mayakoba a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Alila Mayakoba wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Alila Mayakoba has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Alila Mayakoba?
Based on the information reported by the owner or manager, the Alila Mayakoba indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Alila Mayakoba?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
