Aruma Suites | Hotel in Playa del Carmen

| 7.6 (213 Reviews) |  1 Bathroom
Downtown Hotel | Aruma Suites

Hotel in Downtown, Playa del Carmen

Tour/ticket assistance, free breakfast, and free WiFi in public areas are available at this smoke-free hotel.
Change of towels is available on request.
Aruma Suites offers 23 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries and blackout drapes/curtains. Televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Amenities

Air Conditioner
TV
Balcony/Terrace
Accessibility
Security/Safety
Bedding/Linens
Toiletries
Guest Services
Breakfast
Child Friendly
Internet

Policies

Check-in
Check-in start time: 3 pm; check-in end time: 6:00 pm late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon late check-out fee: mxn 200
Child Policy
Children are welcome. kids stay free! children stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Late check-out fee: mxn 200 the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Alicia
Jan 3, 2026 02:05:59 AM
Review Score:   8
Summary: The place was in a good location. Lack toiletries, breakfast was in another jitellocations
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FAQ's

Is this Aruma Suites pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Aruma Suites?

Check-in time for Aruma Suites starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Aruma Suites have a swimming pool?

No, this Aruma Suites does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Aruma Suites?

Best-rates for the Aruma Suites starts from $42 per night with includes Internet, TV, Accessibility, Security/Safety, Guest Services, Child Friendly, Air Conditioner, Balcony/Terrace, Bedding/Linens, Toiletries, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Aruma Suites a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Aruma Suites wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Aruma Suites has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Aruma Suites?

Based on the information reported by the owner or manager, the Aruma Suites indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Aruma Suites?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD42
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