Is this Ejidal resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Ejidal resort?

Check-in time for Ejidal resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Ejidal resort have a swimming pool?

Yes, this Ejidal resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Ejidal resort?

Best-rates for the Ejidal resort starts from $157 per night with includes Bedding/Linens, Wellness Facilities, Pool, TV, View, Wheelchair Accessible, Balcony/Terrace, Accessibility, Child Friendly, Hot Tub, Internet, Sports/Activities, Toiletries, Parking, Business Services, Spa, Restaurant, Guest Services, Air Conditioner, Designated Smoking Area, Ocean View, Bar, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Ejidal resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Ejidal resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Ejidal resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Ejidal resort?

Based on the information reported by the owner or manager, the Ejidal resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Ejidal resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Ejidal resort are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

BlueBay Grand Esmeralda All Inclusive | Resort in Playa del Carmen

| 6.6 (1227 Reviews) | 1 Bathroom

Ejidal Resort | BlueBay Grand Esmeralda All Inclusive

Resort in Ejidal, Playa del Carmen

Family fun on the beach, with 3 outdoor pools, near El Camaleón Mayakoba Golf Course
At BlueBay Grand Esmeralda All Inclusive, spend the day on the beach where you can enjoy sailing. Then return for a meal at one of the property's 5 restaurants.
BlueBay Grand Esmeralda All Inclusive offers 979 accommodations with free minibar items and safes. Rooms open to balconies or patios. LCD televisions come with cable channels.

Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a hot tub, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Accessibility

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Bathrooms

Free toiletries

Shower

Private bathroom

Towels

Bathrobes

Hair dryer

Bedroom

Ceiling fan

Bed sheets

Air conditioning (climate-controlled)

Blackout drapes/curtains

Safe

Iron/ironing board

Breakfast

Room service available

5 restaurants and 1 coffee shop/cafe

4 bars/lounges and 1 poolside bar

Free minibar

Free bottled water

Parking

Free uncovered self parking on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible concierge desk

Elevator

Wheelchair accessible (may have limitations)

Wheelchair-accessible registration desk

Activities

Surfing/body boarding

Hiking/biking trails

Scuba diving

Parasailing

Boat tours

Snorkeling

Theme parks

Bicycle rentals

Windsurfing

Golfing

Water skiing

Shopping

3 outdoor pools

Sailing

Children's pool

Motorized watercraft

Volleyball

Fitness center

Yoga classes

2 outdoor tennis courts

Kayaking

Windsurfing

Hot tub

Billiards/pool table

Canoeing

Tennis

Fitness classes

Spa services

Entertainment

Cable channels

LCD TV

General

Conference center

Meeting rooms - 3

Banquet hall

Elevator

Gift shop/newsstand

Front-desk safe

Grocery/convenience store

ATM/banking services

Spanish

French

English

Italian

German

Russian

Beach towels

Designated smoking areas

Guest Services

3 outdoor pools

Children's pool

Grocery/convenience store

Babysitting (surcharge)

Laundry facilities

Free children's club

Snack bar/deli

Hair salon

Multilingual staff

Wedding services

Concierge services

Dry cleaning service

Luggage storage

Daily housekeeping

Laundry facilities

Tour/ticket assistance

Porter/bellhop

24-hour front desk

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Terrace

Beachfront location

Beach loungers

Pool sun loungers

Garden

Pool umbrellas

Balcony or patio

Spa

Manicures and pedicures

Facials

Body wraps

Massage - deep-tissue

Aromatherapy

Massage - hot stone

Massage - sports

Body treatments

Reflexology

Body scrubs

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight early check-in is available for a fee early check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before noon late check-out subject to availability

Child Policy

Children are welcome. cribs (infant beds) are not available.

Payment Policy

Early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Josue

Jul 8, 2025 01:55:19 PM

Review Score: 6

Summary: I reserved this hotel because the images depicted a well-maintained pool area with beach access and suggested it was undergoing renovations. Upon our arrival, we encountered a significant issue with parking; there were insufficient spaces available, necessitating an 8-minute walk to the check-in area, as no shuttle service was provided. At check-in, if you are not a member—which I will elaborate on later—you will find yourself in a hot lobby, sweating profusely. Once the check-in process is complete, your luggage will be handled by a friendly staff member from the hotel, but his friendliness is primarily motivated by his intention to sell you a membership, akin to a timeshare. The walk to your room also takes about 8 minutes, and if you are not a member, do not expect any assistance with transportation. The all-inclusive package included a buffet and three restaurants, which required prior reservations; you could not simply walk in, which was quite frustrating. The buffet was mediocre at best, offering only basic items such as burgers, hot dogs, and cold cuts, all lacking in flavor. The steak restaurant we visited on the second day was particularly disappointing; the steak did not resemble any I had previously encountered, and they seemed unaware of how to cook it to the correct temperature, which completely ruined my appetite. The drinks were excessively watered down, and they reused cups, so you might find one or two cups with missing pieces, which was quite unappealing.

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Room Arrangement

Room Info	Facilities
Suite, 1 King Bed, Jetted Tub (Emerald) Room Size: 688 square feet m² 1 King Bed	General Square meters - 64, Number of living rooms 0, Jetted bathtub, Ping - 19.34, Square feet - 688, No rollaway/extra beds, Number of bedrooms - 0, Garden view, Day bed, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Suite, Pool Access, Garden View (Emerald) Room Size: 700 square feet m² 1 King Bed	General Square meters - 65, Square feet - 700, Number of living rooms 0, Ping - 19.67, Rollaway/extra beds (free), Number of bedrooms - 1, Garden view, Day bed, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Deluxe Room, Partial Ocean View Room Size: 377 square feet m² 2 Double Beds 1 King Bed	General Number of living rooms 0, Ping - 10.59, Square meters - 35.0, Rollaway/extra beds (free), Number of bedrooms - 0, Partial ocean view, Square feet - 377, Bed count minimum 1, Extra bed count 1, Bed count maximum 2
Deluxe Room, Ocean View Room Size: 376 square feet m² 2 Double Beds 1 King Bed	General Ping - 10.57, Number of living rooms 0, Rollaway/extra beds (free), Number of bedrooms - 0, Square meters - 35, Bed count minimum 1, Extra bed count 1, Ocean view, Square feet - 376, Bed count maximum 2
Deluxe Room, Garden View Room Size: 376 square feet m² 2 Double Beds 1 King Bed	General Ping - 10.57, Number of living rooms 0, Rollaway/extra beds (free), Number of bedrooms - 0, Garden view, Square meters - 35, Bed count minimum 1, Extra bed count 1, Square feet - 376, Bed count maximum 2