While you're here, you can enjoy all the comforts of home and more, including free WiFi and a flat-screen TV, as well as a garden and laundry facilities. Other amenities include towels, a picnic area, tour/ticket assistance, and a computer station.
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Amenities
Parking
TV
Balcony/Terrace
Transportation/Shuttle
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Toiletries
Guest Services
Entertainment
Barbecue/Outdoor Cooking
Child Friendly
Internet
Laundry
Policies
Check-in
Check-in time starts at 2:00 pm minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy
No pets or service animals allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip host has not indicated whether there is a smoke detector on the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards
Reviews
Richard
Feb 4, 2020 11:29:04 PM
Review Score:
4
Summary: They didn't provide transportation to the train like the other hotel we stayed at. We tried to arrange a taxi on our own but the taxi didn't show up. We ended up walking to the train at 7am in 33 degree F weather.
Speaking of cold. When we arrived at the hotel at 2pm we discovered there was no heater in the room. It took four trips to the office spread over two hours before they brought a heater. The heater was a propane heater that was almost empty. The instructions said to only use it in a well ventilated area. After about an hour they came and took the propane tank to refill it. While filling it only took about 15 minutes from the propane truck that came to the hotel, they wouldn't let us have the tank back for another hour.
Cold temperatures are not unusual in Creel at this time of year. The hotel should provide a safe source of heat for each room. The other hotel we stayed at had a built-in heater in each room.
I would not stay here again.
See All Reviews
Reviews
Richard
Feb 4, 2020 11:29:04 PM
Review Score:
4
Summary: They didn't provide transportation to the train like the other hotel we stayed at. We tried to arrange a taxi on our own but the taxi didn't show up. We ended up walking to the train at 7am in 33 degree F weather.
Speaking of cold. When we arrived at the hotel at 2pm we discovered there was no heater in the room. It took four trips to the office spread over two hours before they brought a heater. The heater was a propane heater that was almost empty. The instructions said to only use it in a well ventilated area. After about an hour they came and took the propane tank to refill it. While filling it only took about 15 minutes from the propane truck that came to the hotel, they wouldn't let us have the tank back for another hour.
Cold temperatures are not unusual in Creel at this time of year. The hotel should provide a safe source of heat for each room. The other hotel we stayed at had a built-in heater in each room.
I would not stay here again.
Vanessa
Jun 6, 2018 09:16:40 AM
Review Score:
8
Summary: The hotel is very rustic but we didn’t exspect a 5 star. We knew we only need a shower and beds. We planned on being on the go most the time we were in Creel. We were nervous when going to sleep with no a/c kinda warm but woke up chilly the temp definitely drops at night! The manager was great for setting up excursions for us....had it all set within 10 mins. of us arriving and telling him what we wanted. If you want plush accommodations this is not the place but if you want to experience authentic Mexico it’s a great place. They are currently remodeling some of the rooms.
allen
Oct 29, 2017 12:26:40 AM
Review Score:
10
Summary: Nice huge room. Pick me up from the train station. It's about a 10-minute walk. Great customer service.
allen
Oct 27, 2017 02:35:57 AM
Review Score:
10
Summary: Worth the money.
Apr 24, 2017 09:39:17 AM
Review Score:
6
Summary: There was a connecting door to the next room which was paper thin. I am certain I could hear the persons in the next room breathing. One could for sure hear everything else.
Mar 19, 2017 12:18:34 AM
Review Score:
8
Summary: Creel is approximately 250 plus kilometers from Chihuahua and Alejando drove us to the airport, including a tour along the way.
lula
Jul 31, 2015 09:48:53 AM
Review Score:
8
Summary: Confortablei am going back to the waterfalls again
