Cancun Bay All Inclusive Hotel | Resort in Cancún

| 7.9 (2341 Reviews) |  7 Bathrooms  21 Guests
Zona Hotelera Resort | Cancun Bay All Inclusive Hotel

Resort in Zona Hotelera, Cancún

Located in Cancún, a few steps from Playa Linda, Cancun Bay All Inclusive Hotel provides accommodations with an outdoor swimming pool, free private parking, a fitness center and a garden. Among the various facilities of this property are a private beach area, a terrace and a bar. The resort has an indoor pool, hot tub, karaoke and room service. The resort will provide guests with air-conditioned rooms with a closet, a coffee machine, a minibar, a safety deposit box, a flat-screen TV, a balcony and a private bathroom with a shower. Free WiFi is available to all guests, while selected rooms have a patio. Breakfast is available, and includes buffet, continental and American options. At Cancun Bay All Inclusive Hotel you'll find a restaurant serving Italian, Japanese and Mexican cuisine. Vegetarian, dairy-free and vegan options can also be requested. You can play pool and table tennis at the 4-star resort. Languages spoken at the reception include English and Spanish, and guests are invited to request guidance on the area when needed. Cancun Government Palace is 2.7 miles from the accommodation, while Cancun Bus Station is 2.9 miles from the property. Cancún International Airport is 11 miles away, and the property offers a paid airport shuttle service.

Cancun Bay All Inclusive Hotel is located in Cancún.

This 70 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Accessibility, Spa, Guest Services, and several others. This is a 4 star rated property and has over 2341 reviews with the average score of 7.9 . Coming to Cancún and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 70 Bedrooms Resort if you want to learn more about this place in Cancún. These details are authentic, as they are provided by our partner, booking.com.

This Cancun Bay All Inclusive Hotel in Cancún is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Cancun Bay All Inclusive Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

Show more

Amenities

Air Conditioner
Parking
Pool
View
Wheelchair Accessible
Private Pool
Private Beach
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Snack bar
  • Restaurant
  • Special diet meals (on request)
  • Bar
  • Wine/Champagne
Parking
  • Private Parking
  • Parking
  • Free parking
  • Parking on site
  • Accessible parking
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
Activities
  • Full-body massage
  • Live sports events (broadcast)
  • Private beach area
  • Indoor pool
  • Indoor pool (year-round)
  • Bingo
  • Hot tub/Jacuzzi
  • Live music/Performance
  • Spa
  • Evening entertainment
  • Themed dinners
  • Neck massage
  • Karaoke
  • Foot massage
  • Massage
  • Back massage
  • Aerobics
  • Couples' massage
  • Entertainment staff
  • Ping-pong
  • Spa facilities
  • Fitness
  • Beach
  • Spa/Wellness packages
  • Pool table
  • Beachfront
  • Yoga classes
  • Hand massage
  • Fitness classes
  • Fitness center
  • Head massage
  • Spa lounge/Relaxation area
Entertainment
  • Indoor play area
  • Board games/Puzzles
General
  • Family rooms
  • Elevator
  • Safe
  • Facilities for disabled guests
  • Air conditioning
  • Smoke-free property
  • Non-smoking rooms
Guest Services
  • Airport shuttle
  • Grocery deliveries
  • Dry cleaning
  • Laundry
  • Fax/Photocopying
  • Room service
  • Shuttle service
  • Daily housekeeping
  • Ironing service
  • Tour desk
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Packed lunches
  • Concierge
  • Meeting/Banquet facilities
  • Baggage storage
  • 24-hour front desk
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Garden
  • Terrace
  • Sun deck
  • Outdoor pool
  • Outdoor pool (year-round)
  • Outdoor furniture
Security/Safety
  • CCTV outside property
  • Fire extinguishers
  • 24-hour security
  • Key card access
  • CCTV in common areas
  • Smoke alarms
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Access to healthcare professionals
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
  • Contactless check-in/out
  • Physical distancing rules followed
Spa
  • Shallow end
  • Beach umbrellas
  • Pool bar
  • Swimming pool
  • Beach chairs/Loungers
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Special conditions
Pet Policy
Pets are not allowed

Upon check-in photo identification and credit card are required. all special requests are subject to availability upon check-in. special requests cannot be guaranteed and may incur additional charges, environmental fee of $79.20 mxn per room, per night will be charged directly to all guests at the front desk at the time of check in.**this will be on feb 1st, 2025.**, shuttle service: an airport shuttle service is available upon request from 09:00 to 18:00, monday to friday, and from 09:00 to 13:00 on saturdays. kindly note that an additional fee applies for this service. to arrange transportation, please contact the hotel directly. all shuttle services are subject to availability and must be booked at least 48 hours prior to your arrival.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, in the event of an early departure, the property will charge you the full amount for your stay, guests under the age of 18 can only check in with a parent or official guardian.

License number: 0123005c1757c

Reviews

Value for money:
7.9
Location:
8.31
Staff:
8.4
Facilities:
7.89
Comfort:
8.3
Cleanliness:
8.23
Daniela
May 25, 2026 07:00:00 AM
Review Score:   10
Argentina
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Excellent customer service and the beach is amazing!!
See All Reviews

Room Arrangement

Room Info Facilities
Standard Double Room
Room Type: Double
Room Size: 31 m2
1 King bed(s) Bed
2 Full bed(s) Bed

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Bathtub or shower, Hairdryer, Body soap, Conditioner, Toilet, Toilet paper, Shampoo, Towels, Private bathroom, Free toiletries, Shower

General

Fire extinguisher, Private entrance, Smoke Alarm, Safe, Suit press, Iron, Air conditioning, Ironing facilities, Key card access, Trash cans

Media & Technology

TV, Telephone, Flat-screen TV, Satellite channels

Outdoors

Patio, Terrace, Balcony

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

View

Garden view, City view, Quiet street view, Inner courtyard view

Kitchen

Cleaning products, Coffee machine

Accessibility

Accessible by elevator, Entire unit located on ground floor, Entire unit wheelchair accessible, Adapted bath, Upper floors accessible by elevator

Pool and Spa

Pool towels, Pool with a view

Room amenities

Non-feather pillow, Hypoallergenic pillow, Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Junior Suite
Room Type: Suite
Room Size: 56 m2
2 Queen bed(s) Bed
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Bathtub or shower, Hairdryer, Body soap, Conditioner, Toilet, Additional bathroom, Toilet paper, Guest bathroom, Shampoo, Towels, Private bathroom, Free toiletries, Shower

General

Fire extinguisher, Private entrance, Smoke Alarm, Safe, Suit press, Iron, Air conditioning, Ironing facilities, Key card access, Trash cans

Media & Technology

TV, Telephone, Flat-screen TV, Satellite channels

Outdoors

Balcony

Living Area

Sitting area

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

View

Garden view, Quiet street view

Kitchen

Cleaning products, Coffee machine

Accessibility

Upper floors accessible by elevator

Pool and Spa

Pool towels, Pool with a view

Room amenities

Non-feather pillow, Hypoallergenic pillow, Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Master Suite
Room Type: Suite
Room Size: 96 m2
2 Full bed(s) Bed
1 King bed(s) Bed
1 King bed(s) Bed
Master Suite

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Bathtub or shower, Hairdryer, Body soap, Conditioner, Toilet, Additional bathroom, Toilet paper, Guest bathroom, Shampoo, Towels, Private bathroom, Free toiletries, Shower

General

Fire extinguisher, Private entrance, Smoke Alarm, Safe, Suit press, Iron, Air conditioning, Ironing facilities, Key card access, Trash cans

Media & Technology

TV, Telephone, Flat-screen TV, Satellite channels

Outdoors

Balcony

Living Area

Sitting area, Dining area

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

View

Garden view

Kitchen

Cleaning products, Dining table, Coffee machine

Accessibility

Upper floors accessible by elevator

Pool and Spa

Pool towels, Pool with a view

Room amenities

Non-feather pillow, Hypoallergenic pillow, Socket near the bed

Physical distancing

Single-room AC for guest accommodation
Superior Ocean View
Room Type: Twin/Double
Room Size: 31 m2
1 King bed(s) Bed
2 Queen bed(s) Bed

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Bathtub or shower, Hairdryer, Body soap, Conditioner, Toilet, Toilet paper, Shampoo, Towels, Private bathroom, Free toiletries, Shower

General

Fire extinguisher, Private entrance, Smoke Alarm, Safe, Suit press, Iron, Air conditioning, Ironing facilities, Key card access, Trash cans

Media & Technology

TV, Telephone, Flat-screen TV, Satellite channels

Outdoors

Balcony

View

Sea view, View

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens

Kitchen

Cleaning products, Coffee machine

Accessibility

Upper floors accessible by elevator

Pool and Spa

Pool towels, Pool with a view

Room amenities

Non-feather pillow, Hypoallergenic pillow, Socket near the bed

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Zona Hotelera resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Zona Hotelera resort?

Check-in time for Zona Hotelera resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Zona Hotelera resort have a swimming pool?

Yes, this Zona Hotelera resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Zona Hotelera resort?

Best-rates for the Zona Hotelera resort starts from $222 per night with includes Sports/Activities, Bar, View, Private Pool, Ocean View, Balcony/Terrace, Accessibility, Spa, Guest Services, Child Friendly, Air Conditioner, Wheelchair Accessible, Oceanfront, Business Services, Wellness Facilities, Restaurant, Breakfast, Internet, Entertainment, Hot Tub, Laundry, Parking, Pool, Private Beach, Transportation/Shuttle, Security/Safety with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Zona Hotelera resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Zona Hotelera resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Zona Hotelera resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Zona Hotelera resort?

Based on the information reported by the owner or manager, the Zona Hotelera resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Zona Hotelera resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Resort Availability
Nightly rates from:
USD222
You will be redirected to  
Hot Deal - It has been viewed 134 times today
Not the right fit? Check out our other properties in Zona Hotelera
Las Gaviotas Hotel & Suites From US $250
         

|
8.0 (3 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • Pool
La Villa du Golf à Cancun From US $91
         

|
9.6 (337 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pool
3BR CONDO W/ POOL @ HOTEL ZONE From US $171
         

|
9.0 (1 Review)
Apartment
  • Air Conditioner
  • Parking
  • Pet Friendly
Westin Lagunamar Cancun From US $353
         

2.0 (1 Review)
Hotel
  • Air Conditioner
  • Security/Safety
  • Bedding/Linens
Hermoso Condominio zona hotelera Cancún From US $117
         

5.0 (1 Review)
Apartment
  • Air Conditioner
  • Parking
  • Pool
Enjoy waking up on the beach! Great location. From US $314
         

Beach Condo. Heart of The Hotel Zone, Cancun From US $88
         

10.0 (3 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • Pool