Canopy by Hilton Cancun La Isla | Hotel in Cancun

| 9.0 (756 Reviews) |  1 Bathroom
La Isla Hotel | Canopy by Hilton Cancun La Isla

Hotel in La Isla, Cancun

2 restaurants, an outdoor pool, and 2 bars/lounges are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a poolside bar, and a snack bar/deli are onsite.
Housekeeping is available on request.
Canopy by Hilton Cancun La Isla offers 174 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. A pillow menu is available. 50-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided on request.


Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Free toiletries
  • Shower
  • Hair dryer
  • Towels
Bedroom
  • Air conditioning (climate-controlled)
  • Free cribs/infant beds
  • Free rollaway beds
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Mobile key entry
  • Individually furnished
  • Slippers
  • Laptop-friendly workspace
  • Connecting rooms available
  • Phone
  • Individually decorated
  • Soundproofing
  • Iron/ironing board
  • Desk
  • Safe
  • In-room massage
Breakfast
  • 2 bars/lounges and 1 poolside bar
  • Room service available
  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: USD 31 per person
  • 2 restaurants and 1 coffee shop/cafe
  • Minibar
  • Coffee/tea maker
Parking
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • Electric car charging station on site
  • Self parking on site (USD 8 per day)
Accessibility
  • Wheelchair-accessible parking
  • Visual alarms in hallways
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible van parking
  • Elevator
  • Stair-free path to entrance
  • Braille signage
  • Handrails in stairways
  • Wheelchair-accessible business center
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Handrails in hallways
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
Activities
  • Casino
  • Outlet shopping
  • Ecotours
  • Beach access
  • Outdoor pool
  • Free bicycle rentals
  • Spa services
  • Fitness center
  • Shopping mall
Entertainment
  • Pay movies
  • 50-inch flat-screen TV
  • Cable channels
General
  • 24-hour business center
  • Meeting rooms - 3
  • Water dispenser
  • Reception hall
  • Library
  • Elevator
  • Spanish
  • English
  • Smoke-free property
  • TV in lobby
  • Romance packages available
  • Communal living room
Guest Services
  • Soundproofed rooms
  • Outdoor pool
  • Free rollaway/extra beds
  • Free cribs/infant beds
  • Snack bar/deli
  • Luggage storage
  • Multilingual staff
  • Concierge services
  • Porter/bellhop
  • Tour/ticket assistance
  • Daily housekeeping
  • Dry cleaning service
  • 24-hour front desk
  • Wedding services
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Outdoor entertainment area
  • Pool sun loungers
  • Outdoor furniture
  • Rooftop terrace
Spa
  • Massage - hot stone
  • Body treatments
  • Massage - deep-tissue
  • Treatment room
  • Massage - sports
  • Massage - Swedish

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon contactless check-out available late check-out subject to availability
Child Policy
Children are welcome. free rollaway/extra beds! free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately usd 31 per person self parking fee: usd 8 per day pet fee: usd 75 per pet (varies based on length of stay) service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) service fee: 10 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Food and water bowls are available pets allowed for an extra charge of usd 75 per pet (varies based on length of stay) pets cannot be left unattended service animals are welcome, and are exempt from fees welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges minimum spring break check-in age is 18 years old safety features at this property include a fire extinguisher, a smoke detector, and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton)

Reviews

Qing
Mar 15, 2026 03:20:39 AM
Review Score:   8
Summary: The hotel is in good location, the room is clean and comfortable, the staff are very friendly and nice, the WiFi is high speed.but there is one thing isn't good,the smoke detector was suddenly made so loud after midnight to woke us up, the repairman helped us to resolve the problem,but we need to take a long time to asleep again.
See All Reviews

Room Arrangement

Room Info Facilities
Superior Double Room, 2 Queen Beds (Sunset Bay View)
Room Size: 350 square feet m2
2 Queen Beds
Superior Double Room, 2 Queen Beds (Sunset Bay View)

General

Ping - 9.84, Bay view, Number of bedrooms - 1, Room and bed type depend on availability check-in, Pets not allowed, Square feet - 350, Location - top floor, Extra bed count 1, Bed count minimum 2, Square meters - 33, Bed count maximum 2
Premium Room, 1 King Bed (Sunset View)
Room Size: m2
1 King Bed
Premium Room, 1 King Bed (Sunset View)

General

Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Signature Double Room, 2 Queen Beds (La Isla)
Room Size: 350 square feet m2
2 Queen Beds
Signature Double Room, 2 Queen Beds (La Isla)

General

Number of living rooms 0, Ping - 9.84, Number of bedrooms - 1, Room and bed type depend on availability check-in, Pets not allowed, Square feet - 350, Location - top floor, Extra bed count 1, Bed count minimum 2, Square meters - 33, City view, Bed count maximum 2
Premium Room, 2 Queen Beds (Sunset View)
Room Size: m2
2 Queen Beds
Premium Room, 2 Queen Beds (Sunset View)

General

Number of living rooms 0, Number of bedrooms - 1, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Signature Double Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)
Room Size: 350 square feet m2
1 King Bed
Signature Double Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

General

Number of living rooms 0, Ping - 9.84, Number of bedrooms - 1, Room and bed type depend on availability check-in, Square feet - 350, Location - top floor, Wheelchair accessible, Extra bed count 1, Square meters - 33, Telephone accessibility kit, Bed count minimum 1, Roll-in shower, Bed count maximum 1, City view
Premium Room, 2 Queen Beds (Sunrise View)
Room Size: m2
2 Queen Beds
Premium Room, 2 Queen Beds (Sunrise View)

General

Bathrobes, Number of bedrooms - 1, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Exclusive Double Room, 1 King Bed (Sunset Bay View)
Room Size: 344 square feet m2
1 King Bed
Exclusive Double Room, 1 King Bed (Sunset Bay View)

General

Square meters - 32, Bay view, Number of bedrooms - 1, Room and bed type depend on availability check-in, Pets not allowed, Location - top floor, Square feet - 344, Ping - 9.67, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Superior Double Room, 2 Queen Beds (Sunrise View)
Room Size: 350 square feet m2
2 Queen Beds
Superior Double Room, 2 Queen Beds (Sunrise View)

General

Ping - 9.84, Number of bedrooms - 1, Room and bed type depend on availability check-in, Pets not allowed, Square feet - 350, Location - top floor, Extra bed count 1, Bed count minimum 2, Square meters - 33, Bed count maximum 2
Presidential Suite, 1 King Bed (Nichupte Bay View)
Room Size: 1010 square feet m2
1 King Bed
Presidential Suite, 1 King Bed (Nichupte Bay View)

General

Number of bedrooms - 1, Ping - 28.38, Room and bed type depend on availability check-in, Pets not allowed, Location - top floor, Extra bed count 1, Number of living rooms 1, Separate dining area, Square feet - 1010, Bathrobes, Square meters - 94, Bay view, Separate sitting area, Bed count minimum 1, Bed count maximum 1
Superior Double Room, 1 King Bed (Sunrise View)
Room Size: 350 square feet m2
1 King Bed
Superior Double Room, 1 King Bed (Sunrise View)

General

Ping - 9.84, Number of bedrooms - 1, Room and bed type depend on availability check-in, Pets not allowed, Square feet - 350, Location - top floor, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 33
Signature Double Room, 1 King Bed (La Isla Room)
Room Size: 350 square feet m2
1 King Bed
Signature Double Room, 1 King Bed (La Isla Room)

General

Number of living rooms 0, Ping - 9.84, Number of bedrooms - 1, Room and bed type depend on availability check-in, Square feet - 350, Location - top floor, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Square meters - 33, City view
Junior Suite, 1 King Bed (Panoramic View)
Room Size: 640 square feet m2
1 King Bed
Junior Suite, 1 King Bed (Panoramic View)

General

Number of bedrooms - 1, Room and bed type depend on availability check-in, Pets not allowed, Square meters - 59, Location - top floor, Extra bed count 1, Number of living rooms 1, Square feet - 640, Separate dining area, Bathrobes, Bay view, Ping - 18, Separate sitting area, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this La Isla hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the La Isla hotel have a swimming pool?

Yes, this La Isla hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in La Isla hotel?

Best-rates for the La Isla hotel starts from $183 per night with includes Business Services, Bedding/Linens, Bar, Toiletries, Accessibility, Spa, Guest Services, Entertainment, Child Friendly, Internet, Laundry, Wheelchair Accessible, Wellness Facilities, Restaurant, Breakfast, Kitchen, Pool, TV, Air Conditioner, Parking, Balcony/Terrace, Security/Safety with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is La Isla hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the La Isla hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the La Isla hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the La Isla hotel?

Based on the information reported by the owner or manager, the La Isla hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for La Isla hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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USD183
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