Is this Casa Cielo Cancun pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Casa Cielo Cancun?

Check-in time for Casa Cielo Cancun starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Casa Cielo Cancun have a swimming pool?

Yes, this Casa Cielo Cancun has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Casa Cielo Cancun?

Best-rates for the Casa Cielo Cancun starts from $71 per night with includes Bedding/Linens, Guest Services, Child Friendly, Kitchen, Private Pool, Transportation/Shuttle, Laundry, TV, Wellness Facilities, Entertainment, Internet, Balcony/Terrace, Security/Safety, Restaurant, Air Conditioner, Pool, View, Ocean View with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Casa Cielo Cancun a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this house 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the house has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Casa Cielo Cancun wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Casa Cielo Cancun has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Casa Cielo Cancun?

Based on the information reported by the owner or manager, the Casa Cielo Cancun indicates 1 day stay policy at this house. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Casa Cielo Cancun?

Based on the information reported by the owner or manager, details for the cancellation policy for the Casa Cielo Cancun are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Casa Cielo Cancun | House in Cancun

| 6.4 (28 Reviews) | 1 Bedroom 1 Bathroom

Downtown Cancun House | Casa Cielo Cancun

1 Bedroom House in Downtown Cancun, Cancun

While you're here, you can enjoy all the comforts of home and more, including a private pool and a rainfall showerhead, as well as a refrigerator and free WiFi. Other amenities include hypo-allergenic bedding, laundry facilities, a freezer, and a hair dryer.

Amenities

Air Conditioner

Pool

View

Private Pool

Ocean View

Balcony/Terrace

Transportation/Shuttle

Security/Safety

Bedding/Linens

Wellness Facilities

Restaurant

Guest Services

Entertainment

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Private bathroom

Towels

Rainfall showerhead

Soap

Bathtub or shower

Toilet paper

Hair dryer

Bedroom

Bed sheets

Air conditioning

Blackout drapes/curtains

Hypo-allergenic bedding

Private pool

Individually furnished

Dryer

Individually decorated

Window screens

Breakfast

Freezer

Cookware/dishes/utensils

Refrigerator

Blender

Microwave

Toaster

Griddle

Dining room

Shared kitchen access

Dining table

Parking

Airport shuttle at scheduled times, on request

Beach shuttle (surcharge)

Free offsite parking

Roundtrip airport shuttle (surcharge) from 6:00 AM - 11:30 PM

Street parking available

Accessibility

This property does not have elevators

Activities

Ecotours

Health/beauty spa

Casino

Outdoor pool

Entertainment

Digital channels

45-inch flat-screen TV

General

Coworking space

Spanish

English

Shared microwave

Smoke-free property

Shared refrigerator

Guest Services

Refrigerator

Outdoor pool

Separate dining area

Microwave

Laundry facilities

Dining table

Virtual front desk

Luggage storage

Laundry facilities

Tour/ticket assistance

Housekeeping (weekly)

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Terrace

Garden

Policies

Check-in

Check-in start time: 3 pm; check-in end time: anytime contactless check-in available minimum check-in age: 18

Check-out

Check-out before noon late check-out fee: usd 15

Child Policy

Children are welcome. kids stay free! one child 3 years old or younger stays free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Airport shuttle fee: usd 32 per room (one-way) airport shuttle fee per child: usd 32 (one-way) late check-out fee: usd 15 the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash

Reviews

Joy

Jan 13, 2025 12:12:25 AM

Review Score: 8

Summary: Does not allow eating in room but kitchen space was not clean/unusable, out of the way and inconvenient (almost dangerous stair access) to get to from room especially in the rain. No filtered water available. Shower pressure needed to be turned up; it was basically a heavy drip. Our room was #4 outside of main entrance and reception area, so we heard everyone coming and going all hours of the day and night.

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Room, 1 Double Bed, Private Bathroom Room Size: m² 1 Double Bed	General Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1
Room, 1 Queen Bed with Sofa bed, Ensuite, Pool View Room Size: m² 2 Queen Bed and Twin Sofa Bed	General Number of living rooms 0, Location - ground floor, Pool view, Number of bedrooms - 0, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed, Pool Access Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Room and bed type depend on availability check-in, Bed count minimum 1, Bed count maximum 1
Standard Room, 1 Double Bed, Ensuite Room Size: m² 1 Double Bed	General Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1