Casa Maca | Hotel in Playa del Carmen

| 8.2 (38 Reviews) |  1 Bathroom
Centro Hotel | Casa Maca

Hotel in Centro, Playa del Carmen

This smoke-free hotel features an outdoor pool, a garden, and a picnic area.
Housekeeping is available on request.
Casa Maca offers 15 air-conditioned accommodations with safes and complimentary toiletries. 32-inch Smart televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered on request and irons/ironing boards can be requested.


Recreational amenities at the hotel include an outdoor pool.

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Amenities

Air Conditioner
Pool
Balcony/Terrace
Security/Safety
Bedding/Linens
Toiletries
Entertainment
Child Friendly
Internet
Laundry

Facility Overview

Bathrooms
  • Shampoo
  • Free toiletries
  • Soap
  • Toilet paper
  • Towels
  • Shower
  • Private bathroom
Bedroom
  • Air conditioning
  • Bed sheets
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Safe
Parking
  • No onsite parking available
Accessibility
  • Tile flooring in room
  • Well-lit path to entrance
  • Upper floors accessible by stairs only
  • This property does not have elevators
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Outdoor pool
Entertainment
  • Cable channels
  • 32-inch Smart TV
General
  • English
  • Spanish
  • Smoke-free property
Guest Services
  • Outdoor pool
  • Housekeeping (on request)
  • Virtual front desk
Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in all rooms: Free WiFi
Outdoors
  • Outdoor furniture
  • Picnic area
  • Garden

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 11:00 pm minimum check-in age: 18
Check-out
Check-out before 11:00 am
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Pet fee: usd 25.00 per pet, per stay service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 22 lbs per pet) pets allowed for an extra charge of usd 25.00 per pet, per stay pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Janice Gail Mary
Jan 11, 2026 03:44:50 AM
Review Score:   4
Summary: VACATIONERS ALERT When you see the pictures of this hotel it looks really nice. SO VERY WRONG We booked a junior suite, they put us on the 3rd floor #2306 We had to stay in this room for 3 nights listening to the banging noise of the water tank every 5 minutes no sleep. Water flies was coming out the drain when we turn on the water, plus the water dains very slowly. You can not regulate the shower it gose from hot to freezing cold on its own. When you look out the window you feel like you're in the ghetto. Expedia tried to reach out to them several times when they finally got through, they told expedia that they upgraded our room at no extra cost. They did not upgrade they gave us another junior room with a coach suite # 2203. Now that room #2203 when you look out the window again you feel like you're in the ghetto. Bathroom light fixture did not work even though they brought someone in to fix it, it still was not working. Foul smell came from the sink that we had to keep closing the door and left all the windows open. So that smell would go away. We even borrowed one of their air fresheners at times to make the room smell nice. I could keep going on about this hotel Casa Maca,how bad it was. The only good thing I can say is that Jose and Alondra helped us wherever they can. I'm grateful for their help. So please when you see Casa Maca hotel, keep scrolling. P.S look at my pictures.
See All Reviews

Room Arrangement

Room Info Facilities
Traditional Apartment
Room Size: 592 square feet m2
3 Queen Bed, Twin Bunk Bed and Double Sofa Bed
Traditional Apartment

General

Bed count minimum 4, Kitchenette, Number of bedrooms - 1, Microwave, Stovetop, Square feet - 592, Blender, Number of living rooms 1, Square meters - 55, Cookware, dishware, and utensils, Pool view, Ping - 17, Refrigerator, Bed count maximum 4
Standard Studio
Room Size: m2
1 Queen Bed
Standard Studio

General

Pool view, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Comfort Studio
Room Size: m2
1 Queen Bed
Comfort Studio

General

Pool view, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Suite
Room Size: m2
1 Queen Bed
Suite

General

Pool view, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Superior Suite
Room Size: m2
1 Queen Bed
Superior Suite

General

Cookware, dishware, and utensils, Kitchen, Pool view, Number of bedrooms - 1, Microwave, Wet bar, Refrigerator, Blender, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this Casa Maca pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Casa Maca have a swimming pool?

Yes, this Casa Maca has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Casa Maca?

Best-rates for the Casa Maca starts from $30 per night with includes Air Conditioner, Balcony/Terrace, Security/Safety, Bedding/Linens, Toiletries, Child Friendly, Internet, Pool, Entertainment, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Casa Maca a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Casa Maca wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Casa Maca has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Casa Maca?

Based on the information reported by the owner or manager, the Casa Maca indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Casa Maca?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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