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Crowne Plaza Monterrey by IHG | Hotel in Monterrey

| 9.0 (1742 Reviews) |  1 Bathroom
Monterrey Centro Hotel | Crowne Plaza Monterrey by IHG

Hotel in Monterrey Centro, Monterrey

3 restaurants, an indoor pool, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Crowne Plaza Monterrey by IHG offers 403 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.


An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shower/tub combination
  • Towels
  • Hair dryer
  • Private bathroom
Bedroom
  • Down comforter
  • Rollaway/extra beds (surcharge)
  • Hypo-allergenic bedding
  • Free cribs/infant beds
  • Pillow menu
  • Air conditioning
  • Bed sheets
  • Premium bedding
  • Soundproofing
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
Breakfast
  • 24-hour room service
  • 3 restaurants
  • 1 bar
  • Coffee/tea in common area(s)
  • Buffet breakfast available for a fee daily 6:00 AM–noon: MXN 449 for adults and MXN 169 for children
  • Coffee/tea maker
  • Electric kettle
Parking
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
Accessibility
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Braille signage
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel
  • Elevator
Activities
  • 24-hour fitness center
  • Indoor pool
  • Sauna
  • Children's pool
Entertainment
  • Cable channels
  • 32-inch flat-screen TV
General
  • Meeting rooms - 12
  • Conference space (893 square feet)
  • 24-hour business center
  • Spanish
  • English
  • Smoke-free property
  • Front-desk safe
  • Reception hall
  • Vending machine
  • ATM/banking services
  • Elevator
  • Banquet hall
Guest Services
  • Soundproofed rooms
  • Snack bar/deli
  • Children's pool
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance
  • Dry cleaning service
  • Daily housekeeping
  • Porter/bellhop
  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Hair salon
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Pool sun loungers

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available
Child Policy
Children are welcome. rollaway/extra beds are available for mxn 238 per night. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately mxn 449 for adults and mxn 169 for children housekeeping is available for an additional fee rollaway bed fee: mxn 238 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted safety features at this property include a fire extinguisher, a smoke detector, and a security system this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg) please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Reviews

Alejandra
Aug 28, 2026 02:15:28 AM
Review Score:   6
Summary: Overall good service and experience, however the TV quality, service and programming was terrible, also no option to watch TV on the original audio.
See All Reviews

Room Arrangement

Room Info Facilities
Standard Room, 1 King Bed
Room Size: 298 square feet m2
1 King Bed
Standard Room, 1 King Bed

General

Room and bed type depend on availability check-in, Square meters - 28, Square feet - 298, Number of bedrooms - 1, Ping - 8.37, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Standard Room, 2 Queen Beds, Club Lounge Access
Room Size: 320 square feet m2
2 Queen Beds
Standard Room, 2 Queen Beds, Club Lounge Access

General

Room and bed type depend on availability check-in, Square meters - 30, Square feet - 320, Number of bedrooms - 1, Ping - 9, Wardrobe or closet, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Standard Room, 1 King Bed, Club Lounge Access
Room Size: 320 square feet m2
1 King Bed
Standard Room, 1 King Bed, Club Lounge Access

General

Room and bed type depend on availability check-in, Square meters - 30, Square feet - 320, Number of bedrooms - 1, Ping - 9, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Standard Room, 2 Queen Beds
Room Size: 298 square feet m2
2 Queen Beds
Standard Room, 2 Queen Beds

General

Room and bed type depend on availability check-in, Square meters - 28, Square feet - 298, Number of bedrooms - 1, Ping - 8, Wardrobe or closet, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Presidential Suite
Room Size: 646 square feet m2
1 King Bed
Presidential Suite

General

Room and bed type depend on availability check-in, Square meters - 60, Square feet - 646, Number of bathrooms - 1, Number of bedrooms - 1, Ping - 18, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Standard Room, 1 King Bed (Low Floor)
Room Size: 320 square feet m2
1 King Bed
Standard Room, 1 King Bed (Low Floor)

General

Room and bed type depend on availability check-in, Square meters - 30, Square feet - 320, Number of bedrooms - 1, Ping - 9, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Premium Room
Room Size: 298 square feet m2
1 King Bed
1 Double Bed
Premium Room

General

Room and bed type depend on availability check-in, Square meters - 28, Square feet - 298, Number of bedrooms - 1, Ping - 8.37, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Standard Room
Room Size: 298 square feet m2
1 King Bed
1 Double Bed
Standard Room

General

Room and bed type depend on availability check-in, Square meters - 28, Square feet - 298, Number of bedrooms - 1, Ping - 8, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Standard Room, 2 Queen Beds (Low Floor)
Room Size: 298 square feet m2
2 Queen Beds
Standard Room, 2 Queen Beds (Low Floor)

General

Room and bed type depend on availability check-in, Square meters - 28, Square feet - 298, Number of bedrooms - 1, Ping - 8, Wardrobe or closet, Bed count minimum 2, Bed count maximum 2, Extra bed count 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Monterrey Centro hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Monterrey Centro hotel starts from $118 per night with includes Guest Services, Child Friendly, Laundry, Pool, Bedding/Linens, Restaurant, Accessibility, Business Services, Wellness Facilities, Spa, Bar, Breakfast, Internet, Parking, Wheelchair Accessible, Security/Safety, Kitchen, Air Conditioner, TV with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Monterrey Centro hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Monterrey Centro hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.