Is this Fairmont Mayakoba pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Fairmont Mayakoba have a swimming pool?

Yes, this Fairmont Mayakoba has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Fairmont Mayakoba?

Best-rates for the Fairmont Mayakoba starts from $640 per night with includes Toiletries, Pool, Restaurant, Bar, Transportation/Shuttle, Guest Services, Entertainment, Parking, TV, Ocean View, Breakfast, Child Friendly, Kitchen, Air Conditioner, View, Wheelchair Accessible, Business Services, Sports/Activities, Bedding/Linens, Wellness Facilities, Spa, Balcony/Terrace, Accessibility, Security/Safety, Internet, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Fairmont Mayakoba a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Fairmont Mayakoba wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Fairmont Mayakoba is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Fairmont Mayakoba?

Based on the information reported by the owner or manager, the Fairmont Mayakoba indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Fairmont Mayakoba?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Fairmont Mayakoba | Hotel in Playa del Carmen

| 9.2 (1002 Reviews) | 1 Bathroom

Hotel in Mayakoba, Playa del Carmen

Luxury hotel on the beach, with 5 outdoor pools
Spend the day relaxing at the beach, practicing your swing on Fairmont Mayakoba 's golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the hotel's 8 restaurants.
Housekeeping is available on request.
Fairmont Mayakoba offers 401 accommodations with safes and complimentary newspapers. Rooms open to furnished balconies or patios. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 65-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A golf course, an outdoor tennis court, and complimentary bicycles are featured at the hotel. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Separate bathtub and shower

Hair dryer

Designer toiletries

Private bathroom

Bathrobes

Deep soaking bathtub

Towels

Rainfall showerhead

Bedroom

Pillow-top mattress

Air conditioning (climate-controlled)

Ceiling fan

Bed sheets

Egyptian cotton sheets

Premium bedding

Down comforter

Hypo-allergenic bedding

Free cribs/infant beds

Safe

Free newspapers

Slippers

Iron/ironing board

Energy-saving switches

LED light bulbs

Desk

Bulk dispenser for toiletries

Connecting rooms available

Recycling

Water-efficient showers only

Eco-friendly cleaning products provided

Turndown service

Phone

Breakfast

3 bars/lounges, 1 swim-up bar and 1 poolside bar

Coffee/tea in common area(s)

8 restaurants and 1 coffee shop/cafe

Full breakfast available for a fee daily 7:00 AM–11:30 AM: USD 48-53 per person

Room service available

Coffee/tea maker

Free bottled water

Parking

Free valet parking on site

Airport shuttle on request

Free self parking on site

Limo/town car service

24-hour roundtrip airport shuttle (surcharge)

Electric car charging station on site

Free beach shuttle

Area shuttle (surcharge)

Accessibility

Elevator door width (inches): 40

Wheelchair-accessible registration desk

Elevator

Wheelchair-accessible business center

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible path to elevator

Wheelchair-accessible public washroom

Wheelchair accessible (may have limitations)

Wheelchair-accessible lounge

Wheelchair-accessible registration desk height (inches): 10

Wheelchair-accessible restaurant

Accessible airport shuttle

Wheelchair-accessible fitness center

Activities

Hiking/biking trails

Theme parks

Windsurfing

Golfing

Sauna

Windsurfing

Outdoor tennis court

Steam room

Archery

Ecotours

Full-service spa

Kayaking

Surfing/body boarding

5 outdoor pools

Sailing

24-hour fitness center

Children's pool

Volleyball

Hiking/biking trails

Playground

Pilates classes

Beach volleyball

Golf driving range

Fitness classes

Free bicycle rentals

Beach yoga

Snorkeling

Racquetball/squash

Yoga classes

Golf course

Entertainment

Satellite channels

65-inch LED TV

Premium channels

Pay movies

Streaming services

General

Computer station

Meeting rooms

Conference center (40000 square feet of space)

Business center

Library

Elevator

Water dispenser

Banquet hall

Front-desk safe

Grocery/convenience store

Reception hall

Gift shop/newsstand

ATM/banking services

French

English

Portuguese

Spanish

Italian

Vegetarian dining options

Smoke-free property

At least 80% lighting from LEDs

Humane treatment of captive wild animals

Reusable cups only

No plastic coffee stirrers

Beach towels

Biodegradable coffee stirrers

No plastic soda bottles

Local artist showcase

Comprehensive food waste policy

Local culture & ecosystem education

No plastic water bottles

Locally-owned & organized tours & activities

Biodegradable drinking straws

Vegan dining options

No plastic drinking straws

Reusable tableware only

Comprehensive recycling policy

Guest Services

Waterslide

Children's pool

In-room child care (surcharge)

5 outdoor pools

Grocery/convenience store

Children's toys

Art supplies

Pool toys

Free children's club

Snack bar/deli

Beach toys

Laundry facilities

Playground

Children's games

Free cribs/infant beds

Babysitting (surcharge)

Children's books

Changing table

Dry cleaning service

Change of towels (on request)

Multilingual staff

Porter/bellhop

Change of bedsheets (on request)

Hair salon

Tour/ticket assistance

24-hour front desk

Daily housekeeping

Laundry facilities

Luggage storage

Tennis lessons

Wedding services

Concierge services

Turndown service

Golf lessons

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

In-room WiFi speed: 25+ Mbps

Outdoors

Beach umbrellas

Vegetable garden

Free beach cabanas

Beach loungers

Terrace

Picnic area

Beachfront location

Garden

Pool umbrellas

Pool sun loungers

Furnished balcony or patio

Spa

Steam room

Massage - deep-tissue

Sauna

Detox wraps

Massage/treatment rooms

Reflexology

Body wraps

Couples treatment room(s)

Hydrotherapy

Body treatments

Outdoor treatment areas

Massage - hot stone

Manicures and pedicures

20 treatment rooms

Facials

Spa open daily

Body scrubs

Aromatherapy

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: noon contactless check-in available early check-in subject to availability express check-in available minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available express check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for usd 55.0 per night. free cribs (infant beds)!

Payment Policy

Fee for full breakfast: approximately usd 48 to 53 per person airport shuttle fee: usd 299 per vehicle (roundtrip, maximum occupancy 7) pet fee: usd 25 per pet, per night service animals are exempt from fees rollaway bed fee: usd 55.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Food and water bowls are available pets allowed for an extra charge of usd 25 per pet, per night restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees up to 25 lbs per pet welcoming dogs only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests booking connecting rooms are advised to contact the hotel regarding availability and high-demand period fees using the information on the booking confirmation. please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number 008-007-006586/2025 safety features at this property include a smoke detector, a security system, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses a grey water recycling system

Reviews

Terri

Jan 30, 2026 08:09:10 AM

Review Score: 10

Summary: Almost perfect resort. Staff is great. Rooms are clean.

See All Reviews

Room Arrangement

Room Info	Facilities
Beach Area Casita Suite, 1 King Bed, Private Pool, Canal View Room Size: 1108 square feet m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Minibar, Number of bedrooms - 1, Separate bedroom, Canal view, Extra bed count 1, Private pool, Ping - 31.14, Separate sitting area, Square meters - 103, Square feet - 1108, Bed count minimum 2, Bed count maximum 2
Casita Signature, Suite, 1 King Bed with Sofa bed, Non Smoking, Canal View Room Size: 914 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Rollaway/extra beds (surcharge), Minibar, Square feet - 914, Number of bedrooms - 1, Ping - 25.69, Separate bedroom, Canal view, Extra bed count 1, Square meters - 85, Separate sitting area, Bed count minimum 1, Bed count maximum 1
Casita, Room, 2 Queen Beds, Canal View, Beachside Room Size: 506 square feet m² 2 Queen Beds	General Number of living rooms 0, Square feet - 506, Minibar, No rollaway/extra beds, Number of bedrooms - 0, Ping - 14, Square meters - 47, Canal view, Bed count minimum 2, Bed count maximum 2
Fairmont, Room, 2 Queen Beds, Non Smoking, Resort View Room Size: 480 square feet m² 2 Queen Beds	General Number of living rooms 0, Ping - 13.49, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 480, Extra bed count 0, Square meters - 45, Resort view, Bed count minimum 2, Bed count maximum 2
Fairmont, Room, 1 King Bed, Non Smoking, Resort View Room Size: 436 square feet m² 1 King Bed	General Square feet - 436, Number of living rooms 0, Rollaway/extra beds (surcharge), Square meters - 41, Ping - 12.25, Number of bedrooms - 0, Bed count minimum 1, Extra bed count 1, Resort view, Bed count maximum 1
Family Room, Connecting Rooms (Lagoon) Room Size: m² 3 King Bed and Queen Beds	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Lagoon view, Bed count maximum 3, Bed count minimum 3
Bambu Suite, 1 King Bed, Private Pool, Resort View Room Size: 1851 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Rollaway/extra beds (surcharge), Square meters - 172, Number of bedrooms - 1, Full-sized refrigerator/freezer, Separate bedroom, Wheelchair accessible, Canal view, Extra bed count 1, Private pool, Separate dining area, Square feet - 1851, Ping - 52.02, Separate sitting area, Private plunge pool, Bed count minimum 1, Bed count maximum 1
Casita, Room, 1 King Bed, Canal View, Beachside Room Size: 462 square feet m² 1 King Bed	General Square meters - 43, Pet-friendly room, Number of living rooms 0, Rollaway/extra beds (surcharge), Minibar, Number of bedrooms - 0, Ping - 12.98, Square feet - 462, Canal view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Fairmont, Room, 1 King Bed, Non Smoking Room Size: 441 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Ping - 12.39, Square meters - 41, Minibar, Number of bedrooms - 0, Garden view, Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Square feet - 441, Bed count maximum 1
Fairmont, Room, 2 Queen Beds, Non Smoking Room Size: 441 square feet m² 2 Queen Beds	General Number of living rooms 0, Ping - 12.39, Square meters - 41, Minibar, No rollaway/extra beds, Number of bedrooms - 0, Garden view, Extra bed count 0, Square feet - 441, Bed count minimum 2, Bed count maximum 2
Casita, Deluxe Room, 1 King Bed, Non Smoking Room Size: 463 square feet m² 1 King Bed	General Square meters - 43, Number of living rooms 0, Rollaway/extra beds (surcharge), Minibar, Number of bedrooms - 0, Ping - 13.01, Garden view, Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Square feet - 463, Bed count maximum 1
Presidential Suite, 1 King Bed (Camaleon) Room Size: 2206 square feet m² 1 King Bed	General In-room massage available, Pet-friendly room, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 2, Full-sized refrigerator/freezer, Ping - 62, Wheelchair accessible, Extra bed count 1, Private pool, Separate dining area, Square meters - 205, Square feet - 2206, Separate sitting area, Private plunge pool, Bed count minimum 1, Ocean view, Bed count maximum 1
Casita, Deluxe Room, 2 Queen Beds, Non Smoking Room Size: 484 square feet m² 2 Queen Beds	General Number of living rooms 0, Minibar, No rollaway/extra beds, Number of bedrooms - 0, Garden view, Square feet - 484, Ping - 13.60, Extra bed count 0, Square meters - 45, Bed count minimum 2, Bed count maximum 2
Presidential Suite, 1 King Bed (Tortuga) Room Size: 2131 square feet m² 1 King Bed	General In-room massage available, Pet-friendly room, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 1, Full-sized refrigerator/freezer, Separate bedroom, Wheelchair accessible, Canal view, Extra bed count 1, Private pool, Separate dining area, Square feet - 2131, Separate sitting area, Private plunge pool, Bed count minimum 1, Ping - 59.89, Bed count maximum 1, Square meters - 198
Casita, Signature Room, 1 King Bed, Non Smoking Room Size: 484 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Minibar, Number of bedrooms - 0, Square feet - 484, Wheelchair accessible, Canal view, Ping - 13.6, Bed count minimum 1, Extra bed count 1, Square meters - 45, Bed count maximum 1
Suite, 1 King Bed, Non Smoking (Coral) Room Size: 1496 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 1, Full-sized refrigerator/freezer, Separate bedroom, Wheelchair accessible, Canal view, Extra bed count 1, Private pool, Separate dining area, Square feet - 1496, Square meters - 139, Ping - 42.04, Separate sitting area, Private plunge pool, Bed count minimum 1, Bed count maximum 1
Casita, Signature Room, 2 Queen Beds, Non Smoking Room Size: 506 square feet m² 2 Queen Beds	General Number of living rooms 0, Square feet - 506, Minibar, No rollaway/extra beds, Number of bedrooms - 0, Ping - 14.22, Square meters - 47, Canal view, Bed count minimum 2, Bed count maximum 2
Family Room, Connecting Rooms (Garden) Room Size: m² 3 King Bed and Queen Beds	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Garden view, Bed count maximum 3, Bed count minimum 3
Premium Suite, 1 King Bed, Non Smoking, Beachfront Room Size: 1075 square feet m² 1 King Bed	General Square feet - 1075, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Separate sitting area, Ping - 30, Bed count minimum 1, Extra bed count 1, Square meters - 100, Ocean view, Bed count maximum 1
Casita, Suite, 1 King Bed, Non Smoking, Beachfront Room Size: 957 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 957, Number of bedrooms - 0, Ping - 27, Separate sitting area, Bed count minimum 1, Extra bed count 1, Square meters - 89, Ocean view, Bed count maximum 1
Beachfront Casita, 2 Queen Beds, Private Stairway to Beach, Butler Service Room Size: 504 square feet m² 2 Queen Beds	General Number of living rooms 0, Ping - 14.16, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 504, Square meters - 47, Ocean view, Bed count minimum 2, Bed count maximum 2
Casita Signature, Suite, 2 Queen Beds Room Size: 504 square feet m² 3 Queen Beds and Double Sofa Bed	General Number of living rooms 0, No rollaway/extra beds, Square feet - 504, Number of bedrooms - 1, Separate sitting area, Ping - 14, Square meters - 47, Bed count maximum 3, Canal view, Bed count minimum 3