Gran Hotel Xalapa | Hotel in Xalapa

8.2 (187 Reviews) |  4 Bathrooms  14 Guests
Xalapa Hotel | Gran Hotel Xalapa

Hotel in Xalapa

Gran Hotel Xalapa features an outdoor swimming pool, fitness center, a garden and shared lounge in Xalapa. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi throughout the property. Guests can use a bar. At the hotel, all rooms come with a balcony. Complete with a private bathroom equipped with a bath, all guest rooms at Gran Hotel Xalapa have a flat-screen TV and air conditioning, and selected rooms here will provide you with a terrace. The rooms feature a closet. The accommodation has a playground. Pescados River is 25 miles from Gran Hotel Xalapa, while Lake Walking is 1.8 miles away.

Gran Hotel Xalapa is located in Xalapa.

This 193 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Oceanfront, Security/Safety, Business Services, and several others. This is a good star rated property and has over 187 reviews with the average score of 8.2 . Coming to Xalapa and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 193 Bedrooms Hotel if you want to learn more about this place in Xalapa. These details are authentic, as they are provided by our partner, booking.com.

This Gran Hotel Xalapa in Xalapa is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Gran Hotel Xalapa”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
TV
View
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Coffee house on site
  • Breakfast in the room
  • Special diet meals (on request)
  • Restaurant
  • Bar
  • Snack bar
Parking
  • Free parking
  • Accessible parking
  • Parking on site
  • Parking
Activities
  • Playground
  • Evening entertainment
  • Fitness center
General
  • Non-smoking rooms
  • Smoke-free property
  • Safe
  • Wifi in all areas
  • Family rooms
  • Soundproof rooms
  • Heating
  • Elevator
  • Air conditioning
Guest Services
  • Suit press
  • Babysitting/Child services
  • Private check-in/out
  • Baggage storage
  • Daily housekeeping
  • Laundry
  • Packed lunches
  • Meeting/Banquet facilities
  • Ironing service
  • Dry cleaning
  • Room service
  • Express check-in/out
  • Fax/Photocopying
  • Tour desk
  • 24-hour front desk
  • Shared lounge/TV area
  • Invoice provided
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Terrace
  • Garden
  • Outdoor pool
  • Outdoor pool (year-round)
Security/Safety
  • Fire extinguishers
  • CCTV in common areas
  • 24-hour security
  • Smoke alarms
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Breakfast to-go containers
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Thermometers for guests provided by property
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • Face masks for guests available
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • Contactless check-in/out
  • Physical distancing rules followed
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
Spa
  • Pool with view
  • Swimming pool
  • Beach umbrellas
  • Shallow end

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed

Reviews

Value for money:
7.79
Location:
8.99
Staff:
8.47
Facilities:
7.59
Comfort:
8.13
Cleanliness:
8.2
Colin
Nov 16, 2025 08:00:00 AM
Review Score:   6
Canada
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Some rooms have an amazing view. We had to advocate for clean room. Staff in restaurant was amazing. Breakfast buffet was wonderful and fairly priced.
Negative: Day front desk staff was uninterested and even surly. The worst I have seen in years. Night desk staff was excellent.
Summary: Nice place.
See All Reviews

Room Arrangement

Room Info Facilities
Double Room
Room Type: Double
Room Size: 28 m2
1 Full bed(s) Bed

Bathroom

Towels, Bathtub or shower, Shampoo, Toilet, Bathtub, Towels/Sheets (extra fee), Private bathroom, Toilet paper, Walk-in shower

Media & Technology

Cable channels, TV, Telephone, Mobile hotspot device, Flat-screen TV

General

Smoke Alarm, Key card access, Fire extinguisher, Interconnecting room(s) available, Air conditioning

Outdoors

Balcony

View

View

Services

Wake-up service

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Upper floors accessible by stairs only, Accessible by elevator, Upper floors accessible by elevator, Entire unit located on ground floor

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Room Amenities

Socket near the bed, Non-feather pillow

Layout

Window
Junior Suite
Room Type: Suite
Room Size: 35 m2
2 Full bed(s) Bed

Bathroom

Towels, Free toiletries, Hairdryer, Bathtub or shower, Shampoo, Toilet, Bathtub, Towels/Sheets (extra fee), Private bathroom, Toilet paper

Media & Technology

Cable channels, TV, Telephone, Mobile hotspot device, Flat-screen TV

General

Smoke Alarm, Ironing facilities, Key card access, Iron, Fire extinguisher, Air conditioning

Outdoors

Terrace, Balcony

Living Area

Sitting area

View

City view, Pool view, Garden view, Mountain view, View

Services

Wake-up service

Bedroom

Wardrobe or closet, Childrens' cribs

Kitchen

Coffee machine

Accessibility

Upper floors accessible by stairs only, Accessible by elevator, Upper floors accessible by elevator, Entire unit located on ground floor

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Room Amenities

Socket near the bed, Non-feather pillow

Layout

Window
King Suite
Room Type: Suite
Room Size: 45 m2
1 King bed(s) Bed
King Suite

Bathroom

Shower cap, Towels, Free toiletries, Hairdryer, Bathtub or shower, Shampoo, Toilet, Bathtub, Towels/Sheets (extra fee), Private bathroom, Toilet paper

Media & Technology

Cable channels, TV, Telephone, Mobile hotspot device, Flat-screen TV

General

Smoke Alarm, Ironing facilities, Key card access, Iron, Fire extinguisher, Interconnecting room(s) available, Air conditioning

Outdoors

Terrace, Balcony

Living Area

Sitting area

View

City view, Pool view, Garden view, Mountain view, View

Services

Wake-up service

Bedroom

Wardrobe or closet

Kitchen

Coffee machine

Accessibility

Upper floors accessible by stairs only, Accessible by elevator, Upper floors accessible by elevator, Entire unit located on ground floor

Room Amenities

Socket near the bed, Clothes rack, Non-feather pillow

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Layout

Window
Twin Room
Room Type: Twin
Room Size: 30 m2
2 Full bed(s) Bed
Twin Room

Bathroom

Towels, Hairdryer, Bathtub or shower, Shampoo, Toilet, Bathtub, Towels/Sheets (extra fee), Private bathroom, Toilet paper

Media & Technology

Cable channels, TV, Telephone, Mobile hotspot device, Flat-screen TV

General

Smoke Alarm, Key card access, Fire extinguisher, Interconnecting room(s) available, Air conditioning

Outdoors

Terrace, Balcony

View

City view, Pool view, Garden view, Mountain view, View

Services

Wake-up service

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Roll-in shower, Accessible by elevator, Upper floors accessible by stairs only, Upper floors accessible by elevator, Entire unit located on ground floor, Entire unit wheelchair accessible

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Room Amenities

Socket near the bed, Non-feather pillow

FAQ's

Is this Gran Hotel Xalapa pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Gran Hotel Xalapa?

Check-in time for Gran Hotel Xalapa starts counting from 3:00 PM and check-out is until 1:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Gran Hotel Xalapa have a swimming pool?

Yes, this Gran Hotel Xalapa has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Gran Hotel Xalapa?

Best-rates for the Gran Hotel Xalapa starts from $52 per night with includes Wellness Facilities, Bar, Parking, Pool, View, Oceanfront, Security/Safety, Business Services, Laundry, Air Conditioner, Accessibility, Restaurant, Child Friendly, TV, Ocean View, Sports/Activities, Fireplace/Heating, Guest Services, Breakfast, Balcony/Terrace, Entertainment, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Gran Hotel Xalapa a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel Good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Gran Hotel Xalapa wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Gran Hotel Xalapa has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Gran Hotel Xalapa?

Based on the information reported by the owner or manager, the Gran Hotel Xalapa indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Gran Hotel Xalapa?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD52
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