Hilton Cancun, an All-Inclusive Resort | Resort in Cancun

| 8.6 (3263 Reviews) |  1 Bathroom
Puerto Morelos Resort | Hilton Cancun, an All-Inclusive Resort

Resort in Puerto Morelos, Cancun

Luxury property on the beach, with 2 outdoor pools
At Hilton Cancun, an All-Inclusive Resort, you can relax at one of the 2 outdoor swimming pools, play on the private sand beach, or spend the day at a complimentary water park.
Hilton Cancun, an All-Inclusive Resort offers 714 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. This Cancun property provides complimentary wireless Internet access. Bathrooms include bathrobes and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Rollaway/extra beds (complimentary) are also available.
A private beach and a complimentary water park with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon late check-out subject to availability
Child Policy
Children are welcome. free rollaway/extra beds!
Payment Policy
Pet fee: mxn 1540 per accommodation (varies based on length of stay) late check-out is available for a fee (subject to availability) housekeeping is available for an additional fee the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 51 lbs per pet) food and water bowls are available pets allowed for an extra charge of mxn 1540 per accommodation (varies based on length of stay) pets cannot be left unattended specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Laura
Jun 11, 2025 12:10:22 AM
Review Score:   10
Summary: Great stay and amenities. The hotel was pristine, workers were so friendly, and food and drinks were plentiful and delicious. In our room, we didn’t love the clear glass wall separating the bedroom from bathroom sink area, and fogged glass shower and toilet doors. It wasn’t enough bathroom/dressing privacy for my family with teens.
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