Is this Hotel 28 pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel 28 have a swimming pool?

Yes, this Hotel 28 has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel 28?

Best-rates for the Hotel 28 starts from $117 per night with includes Ocean View, Balcony/Terrace, Pool, Accessibility, Bar, Kitchen, Child Friendly, Internet, Parking, Designated Smoking Area, Entertainment, Breakfast, Guest Services, Air Conditioner, View, Transportation/Shuttle, Bedding/Linens with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel 28 a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel 28 wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel 28 has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel 28?

Based on the information reported by the owner or manager, the Hotel 28 indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel 28?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel 28 | Hotel in Cancun

Name: Hotel 28
Address: Downtown Cancun, Cancun, Quintana Roo, Mexico, MX
Price range: Prices for upcoming dates start at $117 per night
Rating: 9.6

| 9.6 (86 Reviews) | 1 Bathroom

Hotel in Downtown Cancun, Cancun

Hotel with free parking, steps from Mercado 28
Along with an outdoor pool, this hotel has a poolside bar and free self parking. WiFi in public areas is free.
Hotel 28 offers 13 accommodations, which are accessible via exterior corridors and feature minibars and safes. These individually decorated and furnished accommodations include dining tables and kitchen islands. Beds feature memory foam mattresses. Accommodations at this 3-star hotel have kitchens with stovetops, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). 45-inch Smart televisions come with digital channels and Netflix. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Ocean View

Balcony/Terrace

Accessibility

Transportation/Shuttle

Bedding/Linens

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 9:30 pm minimum check-in age: 16

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for continental breakfast: approximately mxn 150 for adults and mxn 120 for children airport shuttle fee: mxn 850 per vehicle (maximum occupancy 8) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Abhishek

Jan 2, 2026 09:22:05 AM

Review Score: 10

Summary: Great hotel in the middle of the town, still quite close to the hotel zone. Rooms are very comfortable and the Staff is very friendly.

See All Reviews

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Hotel 28 | Hotel in Cancun

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