Hotel Carlota | Hotel in Mexico City

| 8.5 (438 Reviews) |   Pet Friendly  4 Bathrooms  8 Guests
Reforma Hotel | Hotel Carlota

Hotel in Reforma, Mexico City

Offering a year-round outdoor pool and free WiFi throughout, Hotel Carlota is located less than 328 feet from famous Paseo de la Reform Avenue and 5 minutes’ walk from Reforma 222 shopping center. The rooms come with a flat-screen cable TV and private bathroom with shower. Some of the rooms come with a terrace or balcony and pool views. There is a 24-hour front desk and shops at the property. Free parking on site is also available. United States Embassy is 1312 feet from Hotel Carlota, while Zona Rosa is 0.6 mi from the property. The nearest airport is Benito Juárez Airport, 5.9 mi from the property.

Hotel Carlota is located in Mexico City.

This 31 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Pet Friendly, Transportation/Shuttle, and several others. This is a 4 star rated property and has over 438 reviews with the average score of 8.5 . Coming to Mexico City and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 31 Bedrooms Hotel if you want to learn more about this place in Mexico City. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Carlota in Mexico City is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Carlota”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
Accessibility
Transportation/Shuttle
Security/Safety
Fireplace/Heating
Bar
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Parking
  • Free parking
  • Private Parking
  • Parking
General
  • Heating
  • Elevator
  • Air conditioning
  • Designated smoking area
  • Wifi in all areas
  • Pet friendly
  • Non-smoking rooms
  • Safe
Guest Services
  • Shuttle service
  • Shuttle service (additional charge)
  • Daily housekeeping
  • Ironing service
  • Tour desk
  • Airport shuttle (additional charge)
  • Laundry
  • Airport shuttle
  • 24-hour front desk
  • Concierge
  • Private check-in/out
  • Dry cleaning
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Outdoor pool (year-round)
  • Outdoor pool
Security/Safety
  • 24-hour security
  • CCTV in common areas
  • Key card access
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Breakfast to-go containers
  • Physical distancing in dining areas
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Access to healthcare professionals
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Cashless payment available
Spa
  • Pool bar
  • Swimming pool
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Pet Policy
Pets are allowed and charges may apply.

Please note that payment must be made prior to arrival via a payment link. after booking, guests will be contacted by the property for further information.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.9
Location:
9.1
Staff:
8.34
Facilities:
8.13
Comfort:
8.42
Cleanliness:
8.38
Luis Martín
May 3, 2026 07:00:00 AM
Review Score:   10
Mexico
Reviewer Type: Solo Traveller
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Superior Suite
Room Type: Suite
Room Size: 70 m2
1 King bed(s) Bed
Superior Suite

Food & Drink

Bottle of water, Minibar

Bathroom

Shower, Towels, Bathtub, Conditioner, Bathtub or shower, Toilet, Private bathroom, Free toiletries, Body soap, Toilet paper, Shampoo, Hairdryer

General

Ironing facilities, Key card access, Carbon monoxide detector, Private entrance, Heating, Air conditioning, Trash cans, Iron, Carbon monoxide sources, Smoke Alarm, Fire extinguisher, Safe

Media & Technology

Cable channels, TV, Telephone, Flat-screen TV

Outdoors

Outdoor dining area, Balcony, Terrace

Kitchen

Refrigerator

Living Area

Desk, Sitting area, Sofa

Bedroom

Linens, Wardrobe or closet, Extra long beds (> 6.5 ft), Walk-in closet

Services

Wake-up service

View

Pool view

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator

Room amenities

Clothes rack, Non-feather pillow

Pool and Spa

Pool towels, Shallow end

Physical distancing

Single-room AC for guest accommodation
Standard Room
Room Type: Double
Room Size: 30 m2
1 Queen bed(s) Bed
Standard  Room

Food & Drink

Bottle of water, Minibar

Bathroom

Shower, Towels, Bathtub, Conditioner, Bathtub or shower, Toilet, Private bathroom, Free toiletries, Body soap, Toilet paper, Shampoo, Hairdryer

General

Ironing facilities, Key card access, Carbon monoxide detector, Private entrance, Heating, Air conditioning, Trash cans, Iron, Carbon monoxide sources, Smoke Alarm, Fire extinguisher, Safe

Media & Technology

Cable channels, TV, Telephone, Flat-screen TV

Kitchen

Refrigerator

Living Area

Desk

Bedroom

Linens, Wardrobe or closet, Extra long beds (> 6.5 ft), Walk-in closet

Services

Wake-up service

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator

Room amenities

Clothes rack, Non-feather pillow

Pool and Spa

Pool towels, Shallow end

Physical distancing

Single-room AC for guest accommodation
Suite
Room Type: Suite
Room Size: 50 m2
1 Queen bed(s) Bed
Suite

Food & Drink

Bottle of water, Minibar

Bathroom

Shower, Towels, Bathtub, Conditioner, Bathtub or shower, Toilet, Private bathroom, Free toiletries, Body soap, Toilet paper, Shampoo, Hairdryer

General

Ironing facilities, Key card access, Carbon monoxide detector, Private entrance, Heating, Air conditioning, Trash cans, Iron, Carbon monoxide sources, Smoke Alarm, Fire extinguisher, Safe

Media & Technology

Cable channels, TV, Telephone, Flat-screen TV

Kitchen

Refrigerator

Living Area

Desk, Sitting area, Sofa

Bedroom

Linens, Wardrobe or closet, Extra long beds (> 6.5 ft), Walk-in closet

Services

Wake-up service

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator

Room amenities

Clothes rack, Non-feather pillow

Pool and Spa

Pool towels, Shallow end

Physical distancing

Single-room AC for guest accommodation
Double Room with Terrace
Room Type: Double
Room Size: 35 m2
1 Full bed(s) Bed
Double Room with Terrace

Bathroom

Shower, Towels, Bathtub, Conditioner, Bathtub or shower, Toilet, Private bathroom, Free toiletries, Body soap, Toilet paper, Shampoo, Hairdryer

General

Ironing facilities, Key card access, Carbon monoxide detector, Private entrance, Heating, Air conditioning, Trash cans, Iron, Carbon monoxide sources, Smoke Alarm, Fire extinguisher, Safe

Media & Technology

Cable channels, TV, Telephone, Flat-screen TV

Kitchen

Refrigerator

Living Area

Desk, Sitting area

Bedroom

Linens, Wardrobe or closet, Extra long beds (> 6.5 ft), Walk-in closet

Services

Wake-up service

Outdoors

Terrace

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator

Room amenities

Clothes rack, Non-feather pillow

Pool and Spa

Pool towels, Shallow end

Food & Drink

Bottle of water

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Hotel Carlota pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Carlota?

Check-in time for Hotel Carlota starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Carlota have a swimming pool?

Yes, this Hotel Carlota has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Carlota?

Best-rates for the Hotel Carlota starts from $148 per night with includes Air Conditioner, Pool, Designated Smoking Area, Accessibility, Bar, Guest Services, Internet, Security/Safety, Fireplace/Heating, Breakfast, Child Friendly, Parking, Pet Friendly, Transportation/Shuttle, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Carlota a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Carlota wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Carlota has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Carlota?

Based on the information reported by the owner or manager, the Hotel Carlota indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Carlota?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD148
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