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Hotel Carlota | Hotel in Mexico City

| 8.6 (516 Reviews) |   Pet Friendly  4 Bathrooms  8 Guests
Reforma Hotel | Hotel Carlota

Hotel in Reforma, Mexico City

Offering a year-round outdoor pool and free WiFi throughout, Hotel Carlota is located less than 328 feet from famous Paseo de la Reform Avenue and 5 minutes’ walk from Reforma 222 shopping center. The rooms come with a flat-screen cable TV and private bathroom with shower. Some of the rooms come with a terrace or balcony and pool views. There is a 24-hour front desk and shops at the property. Free parking on site is also available. United States Embassy is 1312 feet from Hotel Carlota, while Zona Rosa is 0.6 mi from the property. The nearest airport is Benito Juárez Airport, 5.9 mi from the property.

Hotel Carlota is located in Mexico City.

This 31 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pool, Guest Services, Heating, and several others. This is a 4 star rated property and has over 516 reviews with the average score of 8.6 . Coming to Mexico City and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 31 Bedrooms Hotel if you want to learn more about this place in Mexico City. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Carlota in Mexico City is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Carlota”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
Accessibility
Transportation/Shuttle
Security/Safety
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Heating
Internet
Laundry

Facility Overview

Breakfast
  • Breakfast in the room
  • Restaurant
  • Bar
Parking
  • Parking
  • Private Parking
  • Free parking
General
  • Non-smoking rooms
  • Safe
  • Wifi in all areas
  • Heating
  • Designated smoking area
  • Air conditioning
  • Pet friendly
  • Elevator
Guest Services
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Daily housekeeping
  • Laundry
  • Shuttle service
  • 24-hour front desk
  • Dry cleaning
  • Ironing service
  • Private check-in/out
  • Concierge
  • Shuttle service (additional charge)
  • Room service
  • Tour desk
  • Invoice provided
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Outdoor pool (year-round)
  • Outdoor pool
Security/Safety
  • 24-hour security
  • CCTV in common areas
  • Key card access
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • Physical distancing in dining areas
  • First aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Process in place to check health of guests
  • Face masks for guests available
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas
Spa
  • Pool bar
  • Swimming pool
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are allowed and charges may apply.

Please note that payment must be made prior to arrival via a payment link. after booking, guests will be contacted by the property for further information.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.9
Location:
9.1
Staff:
8.34
Facilities:
8.13
Comfort:
8.42
Cleanliness:
8.38
Paul
Sep 18, 2026 07:00:00 AM
Review Score:   10
Mexico
Reviewer Type: Solo Traveller
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Superior Suite
Room Type: Suite
Room Size: 70 m2
1 King bed(s) Bed
Superior Suite

Food & Drink

Minibar, Bottle of water

Bathroom

Private bathroom, Free toiletries, Toilet, Shower, Conditioner, Bath, Bath or shower, Hairdryer, Toilet paper, Body soap, Towels, Shampoo

General

Iron, Private entrance, Safety deposit box, Heating, Smoke alarm, Air conditioning, Carbon monoxide sources, Carbon monoxide detector, Ironing facilities, Trash cans, Fire extinguisher, Key card access

Media & Technology

Cable channels, TV, Pay-per-view channels, Telephone, Flat-screen TV

Outdoors

Outdoor dining area, Terrace, Balcony

Kitchen

Refrigerator

Living Area

Desk, Sofa, Seating area

Bedroom

Extra long beds (> 80 inches), Dressing room, Linens, Wardrobe or closet

Services

Wake-up service

View

Pool view

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room amenities

Clothes rack, Non-feather pillow

Pool and Spa

Shallow end, Heated pool, Pool towels

Physical distancing

Single-room AC for guest accommodation
Standard Room
Room Type: Double
Room Size: 30 m2
1 Queen bed(s) Bed
Standard  Room

Food & Drink

Minibar, Bottle of water

Bathroom

Private bathroom, Free toiletries, Toilet, Shower, Conditioner, Bath, Bath or shower, Hairdryer, Toilet paper, Body soap, Towels, Shampoo

General

Iron, Private entrance, Safety deposit box, Heating, Smoke alarm, Air conditioning, Carbon monoxide sources, Carbon monoxide detector, Ironing facilities, Trash cans, Fire extinguisher, Key card access

Media & Technology

Cable channels, TV, Pay-per-view channels, Telephone, Flat-screen TV

Kitchen

Refrigerator

Living Area

Desk

Bedroom

Extra long beds (> 80 inches), Dressing room, Linens, Wardrobe or closet

Services

Wake-up service

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room amenities

Clothes rack, Non-feather pillow

Pool and Spa

Shallow end, Heated pool, Pool towels

Physical distancing

Single-room AC for guest accommodation
Suite
Room Type: Suite
Room Size: 50 m2
1 Queen bed(s) Bed
Suite

Food & Drink

Minibar, Bottle of water

Bathroom

Private bathroom, Free toiletries, Toilet, Shower, Conditioner, Bath, Bath or shower, Hairdryer, Toilet paper, Body soap, Towels, Shampoo

General

Iron, Private entrance, Safety deposit box, Heating, Smoke alarm, Air conditioning, Carbon monoxide sources, Carbon monoxide detector, Ironing facilities, Trash cans, Fire extinguisher, Key card access

Media & Technology

Cable channels, TV, Pay-per-view channels, Telephone, Flat-screen TV

Kitchen

Refrigerator

Living Area

Desk, Sofa, Seating area

Bedroom

Extra long beds (> 80 inches), Dressing room, Linens, Wardrobe or closet

Services

Wake-up service

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room amenities

Clothes rack, Non-feather pillow

Pool and Spa

Shallow end, Heated pool, Pool towels

Physical distancing

Single-room AC for guest accommodation
Double Room with Terrace
Room Type: Double
Room Size: 35 m2
1 Full bed(s) Bed
Double Room with Terrace

Food & Drink

Minibar, Bottle of water

Bathroom

Private bathroom, Free toiletries, Toilet, Shower, Conditioner, Bath, Bath or shower, Hairdryer, Toilet paper, Body soap, Towels, Shampoo

General

Iron, Private entrance, Safety deposit box, Heating, Smoke alarm, Air conditioning, Carbon monoxide sources, Carbon monoxide detector, Ironing facilities, Trash cans, Fire extinguisher, Key card access

Media & Technology

Cable channels, TV, Pay-per-view channels, Telephone, Flat-screen TV

Kitchen

Refrigerator

Living Area

Desk, Seating area

Bedroom

Extra long beds (> 80 inches), Dressing room, Linens, Wardrobe or closet

Services

Wake-up service

Outdoors

Terrace, Outdoor furniture

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room amenities

Clothes rack, Non-feather pillow

Pool and Spa

Shallow end, Heated pool, Pool towels

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this property pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Hotel Carlota starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this Hotel Carlota has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Hotel Carlota starts from $132 per night with includes Air Conditioner, Pool, Guest Services, Heating, Parking, Pet Friendly, Designated Smoking Area, Child Friendly, Internet, Laundry, Security/Safety, Restaurant, Bar, Accessibility, Transportation/Shuttle, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Carlota has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Hotel Carlota indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.