Hotel Cielo | Hotel in Playa del Carmen
Hotel in Centro, Playa del Carmen
Comfortable Accommodations
Hotel Cielo in Playa del Carmen offers family rooms with private bathrooms, air-conditioning, and balconies with city views. Each room includes free WiFi, a TV, and free toiletries.Exceptional Facilities
Guests can relax on the sun terrace or enjoy the outdoor seating area. The hotel provides free WiFi, a paid shuttle service, and a tour desk. Additional amenities include a 24-hour front desk, concierge service, and daily housekeeping.Prime Location
Playa del Carmen Beach is a 1-minute walk away, while Cozumel International Airport is 21 mi from the hotel. Nearby attractions include the Playa del Carmen Marina and the Playa del Carmen Museum.Hotel Cielo is located in Playa del Carmen.
This 18 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Guest Services, Child Friendly, Internet, and several others. This is a 3 star rated property and has over 40 reviews with the average score of 8.6 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.
You can check the reviews and description of this 18 Bedrooms Hotel if you want to learn more about this place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.
This Hotel Cielo in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Cielo”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.
Amenities
Facility Overview
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Wine/Champagne
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Fruit
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Happy hour
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Smoke-free property
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Non-smoking rooms
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Family rooms
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Air conditioning
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Safe
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Wifi in all areas
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24-hour front desk
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Shuttle service
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Airport shuttle
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Daily housekeeping
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Airport shuttle (additional charge)
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Meeting/Banquet facilities
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Tour desk
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Baggage storage
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Shuttle service (additional charge)
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Car rental
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Concierge
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Internet
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Wifi
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Free Wifi
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Sun deck
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Outdoor furniture
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Terrace
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CCTV in common areas
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CCTV outside property
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24-hour security
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Smoke alarms
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Key access
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Fire extinguishers
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Guest accommodation sealed after cleaning
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Guests have the option to cancel any cleaning services for their accommodation during their stay
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Guest accommodation disinfected between stays
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Use of cleaning chemicals that are effective against coronavirus
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Linens, towels, and laundry washed in accordance with local authority guidelines
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All plates, cutlery, glasses, and other tableware sanitized
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Delivered food covered securely
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Breakfast to-go containers
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Physical distancing in dining areas
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Food can be delivered to guest accommodation
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Staff follow all safety protocols as directed by local authorities
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Process in place to check health of guests
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Shared stationery (e.g. printed menus, magazines, pens, paper) removed
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Access to healthcare professionals
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Thermometers for guests provided by property
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First aid kits available
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Hand sanitizer in guest accommodation and common areas
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Screens or physical barriers between staff and guests in appropriate areas
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Cashless payment available
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Contactless check-in/out
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Physical distancing rules followed
Policies
Please note that a small refundable deposit is payable for beach towels.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
|
Double Room
Room Type:
Double
Room Size:
21 m2
|
InternetInternet facilitiesMedia & TechnologySatellite channels, TV, Flat-screen TVGeneralAir conditioning, Private entrance, Key access, FanBathroomPrivate bathroom, Conditioner, Free toiletries, Shampoo, Toilet, Towels, Toilet paperBedroomLinensExclusive servicesConcierge services |
|
Basic Triple Room
Room Type:
Triple
Room Size:
23 m2
|
InternetInternet facilitiesMedia & TechnologySatellite channels, TV, Flat-screen TVGeneralAir conditioning, Private entrance, Key access, FanBathroomPrivate bathroom, Conditioner, Free toiletries, Shampoo, Toilet, Towels, Toilet paperBedroomLinensExclusive servicesConcierge services |
|
Quadruple Room
Room Type:
Quad
Room Size:
23 m2
|
InternetInternet facilitiesMedia & TechnologySatellite channels, TV, Flat-screen TVGeneralAir conditioning, Private entrance, Key access, FanBathroomPrivate bathroom, Conditioner, Free toiletries, Shampoo, Toilet, Towels, Toilet paperBedroomLinensExclusive servicesConcierge services |
|
King Room
Room Type:
Double
Room Size:
21 m2
|
InternetInternet facilitiesMedia & TechnologySatellite channels, TV, Flat-screen TVGeneralAir conditioning, Private entrance, Key access, FanBathroomPrivate bathroom, Conditioner, Free toiletries, Shampoo, Toilet, Towels, Toilet paperBedroomExtra long beds (> 80 inches), LinensViewCity view, ViewExclusive servicesConcierge services |
|
King Room with Balcony
Room Type:
Double
Room Size:
26 m2
|
InternetInternet facilitiesMedia & TechnologySatellite channels, TV, Flat-screen TVGeneralAir conditioning, Private entrance, Key access, FanOutdoorsBalconyBathroomPrivate bathroom, Conditioner, Free toiletries, Shampoo, Toilet, Towels, Toilet paperBedroomExtra long beds (> 80 inches), LinensViewCity view, ViewExclusive servicesConcierge services |
|
Family Room with Balcony
Room Type:
Family
Room Size:
37 m2
|
InternetInternet facilitiesMedia & TechnologySatellite channels, TV, Flat-screen TVGeneralAir conditioning, Private entrance, Key access, FanOutdoorsBalconyBathroomPrivate bathroom, Conditioner, Free toiletries, Shampoo, Toilet, Towels, Toilet paperViewCity view, ViewBedroomLinensExclusive servicesConcierge services |
|
Family Room with Balcony
Room Type:
Family
Room Size:
37 m2
|
InternetInternet facilitiesMedia & TechnologySatellite channels, TV, Flat-screen TVGeneralAir conditioning, Private entrance, Key access, FanOutdoorsBalconyBathroomPrivate bathroom, Conditioner, Free toiletries, Shampoo, Toilet, Towels, Toilet paperViewCity view, ViewBedroomLinensExclusive servicesConcierge services |
FAQ's
Is this property pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at property?
Check-in time for Hotel Cielo starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the property have a swimming pool?
No, this Hotel Cielo does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in property?
Best-rates for the Hotel Cielo starts from $115 per night with includes Air Conditioner, Balcony/Terrace, Transportation/Shuttle, Guest Services, Child Friendly, Internet, Security/Safety, Business Services, Entertainment, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is property a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the property wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Hotel Cielo has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the property?
Based on the information reported by the owner or manager, the Hotel Cielo indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for property?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
