Hotel Colonial Cancun | Hotel in Cancún

| 7.4 (1190 Reviews) |  3 Bathrooms  12 Guests
Downtown Cancun Hotel | Hotel Colonial Cancun

Hotel in Downtown Cancun, Cancún

Well set in Cancún, Hotel Colonial Cancun provides air-conditioned rooms, an outdoor swimming pool, free WiFi and a garden. This 3-star hotel offers a 24-hour front desk and a concierge service. The property is non-smoking throughout and is located a 4-minute walk from Cancun Bus Station. At the hotel, every room includes a closet. Every room has a private bathroom, a shower and free toiletries, and certain units at Hotel Colonial Cancun have a safety deposit box. At the accommodation rooms contain a flat-screen TV with satellite channels. Popular points of interest near Hotel Colonial Cancun include Cancun Government Palace, Cristo Rey Church and Parque las Palapas. Cancún International Airport is 11 miles away.

Hotel Colonial Cancun is located in Cancún.

This 45 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: View, Ocean View, Balcony/Terrace, and several others. This is a 3 star rated property and has over 1190 reviews with the average score of 7.4 . Coming to Cancún and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 45 Bedrooms Hotel if you want to learn more about this place in Cancún. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Colonial Cancun in Cancún is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Colonial Cancun”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more

Amenities

Air Conditioner
Pool
View
Ocean View
Balcony/Terrace
Oceanfront
Security/Safety
Guest Services
Child Friendly
Internet

Facility Overview

General
  • Air conditioning
  • Non-smoking rooms
  • Family rooms
  • Wifi in all areas
  • Smoke-free property
  • Safe
Guest Services
  • Private check-in/out
  • Daily housekeeping
  • 24-hour front desk
  • Concierge
  • Invoice provided
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Outdoor pool
  • Garden
  • Outdoor pool (year-round)
  • Outdoor furniture
Security/Safety
  • Fire extinguishers
  • Key card access
  • CCTV in common areas
  • CCTV outside property
  • Smoke alarms
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Staff follow all safety protocols as directed by local authorities
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Access to healthcare professionals
  • Cashless payment available
  • Physical distancing rules followed
  • Contactless check-in/out
Spa
  • Beach chairs/Loungers
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed

Upon check-in photo identification and credit card is required. all special requests are subject to availability upon check-in. special requests cannot be guaranteed and may incur additional charges, this property does not allow the consumption of alcoholic beverages.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

License number: 005-007-007303/2025

Reviews

Value for money:
7.36
Location:
8.47
Staff:
7.66
Facilities:
6.74
Comfort:
7.15
Cleanliness:
7.16
Denise
Feb 8, 2026 08:00:00 AM
Review Score:   7
Canada
Reviewer Type: Family With Children
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Superior Double Room
Room Type: Double
Room Size: 16 m2
1 King bed(s) Bed

Bathroom

Free toiletries, Toilet paper, Shower, Toilet, Shampoo, Private bathroom

General

Air conditioning, Safe

Media & Technology

Satellite channels, TV, Flat-screen TV

Bedroom

Wardrobe or closet
Triple Room
Room Type: Triple
Room Size: 22 m2
3 Full bed(s) Bed

Bathroom

Free toiletries, Toilet paper, Shower, Toilet, Shampoo, Private bathroom

General

Air conditioning, Safe

Media & Technology

Satellite channels, TV, Flat-screen TV

Bedroom

Wardrobe or closet
Standard Double Room with Two Double Beds
Room Type: Twin
Room Size: 16 m2
2 Full bed(s) Bed
Standard Double Room with Two Double Beds

Bathroom

Free toiletries, Toilet paper, Shower, Toilet, Shampoo, Private bathroom

General

Air conditioning, Safe

Media & Technology

Satellite channels, TV, Flat-screen TV

Bedroom

Wardrobe or closet

FAQ's

Is this Hotel Colonial Cancun pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Colonial Cancun?

Check-in time for Hotel Colonial Cancun starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Colonial Cancun have a swimming pool?

Yes, this Hotel Colonial Cancun has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Colonial Cancun?

Best-rates for the Hotel Colonial Cancun starts from $37 per night with includes Child Friendly, Air Conditioner, Pool, View, Ocean View, Balcony/Terrace, Oceanfront, Security/Safety, Internet, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Colonial Cancun a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Colonial Cancun wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Colonial Cancun has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Colonial Cancun?

Based on the information reported by the owner or manager, the Hotel Colonial Cancun indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Colonial Cancun?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD37
You will be redirected to  
Hot Deal - It has been viewed 37 times today
Not the right fit? Check out our other properties in Downtown Cancun
Comfortable hotel in downtown Cancun From US $77
         

6.0 (2 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pool
Guest House La Aldea Holistic Experience From US $43
         

|
8.7 (203 Reviews)
House
  • Air Conditioner
  • Parking
  • Pool
Torre Yaxche Urban Center From US $57
         

10.0 (1 Review)
Hotel
  • Air Conditioner
  • Wheelchair Accessible
  • Accessibility
One Bedroom Apartment in Cancun Downtown From US $1,219
         

New
Hotel
  • Air Conditioner
  • Security/Safety
  • Bedding/Linens
Xabadava Cancún Aparthotel From US $30
         

|
4.7 (249 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • Internet
Departamento cerca de zona hotelera From US $107
         

Entire apartment next to hotel zone / 1BR From US $104
         

New
Apartment
  • Air Conditioner
  • Parking
  • Pet Friendly