Is this Zona Centro hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Zona Centro hotel?

Check-in time for Zona Centro hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Zona Centro hotel have a swimming pool?

Yes, this Zona Centro hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Zona Centro hotel?

Best-rates for the Zona Centro hotel starts from $530 per night with includes Designated Smoking Area, Bedding/Linens, Bar, Toiletries, Guest Services, Internet, Pool, Wellness Facilities, Spa, Restaurant, Entertainment, Hot Tub, Air Conditioner, Accessibility, Business Services, Child Friendly, Laundry, TV, Balcony/Terrace, Fireplace/Heating, Wheelchair Accessible with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Zona Centro hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Zona Centro hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Zona Centro hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Zona Centro hotel?

Based on the information reported by the owner or manager, the Zona Centro hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Zona Centro hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Matilda, a Member of Design Hotels | Hotel in San Miguel de Allende

Name: Hotel Matilda, a Member of Design Hotels
Address: San Miguel de Allende, GTO, Mexico, MX
Price range: Prices for upcoming dates start at $530 per night
Rating: 9

| 9.0 (430 Reviews) | 1 Bathroom

Zona Centro Hotel | Hotel Matilda, a Member of Design Hotels

Hotel in Zona Centro, San Miguel de Allende

Luxury San Miguel de Allende hotel connected to a shopping center, steps from Juarez Park
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge, and a steam room are onsite.
Hotel Matilda, a Member of Design Hotels offers 32 accommodations with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 49-inch Smart televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool, a 24-hour health club, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Business Services

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Bathrooms

Rainfall showerhead

Hair dryer

Bathrobes

Private bathroom

Towels

Shower/tub combination

Designer toiletries

Bedroom

Rollaway/extra beds (surcharge)

Bed sheets

Down comforter

Egyptian cotton sheets

Premium bedding

Air conditioning (climate-controlled)

Pillow-top mattress

Safe

Iron/ironing board (on request)

Desk

Connecting rooms available

Laptop-friendly workspace

Desk chair

Turndown service

Breakfast

Room service available

1 bar

1 restaurant

Champagne service

Minibar

Parking

No onsite parking available

Accessibility

Smooth flooring in room

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator

Activities

Golf lessons

Mountain biking

Ecotours

Bicycle rentals

Hiking/biking trails

Golfing

Horse riding

Full-service spa

Bicycle rentals

Outdoor pool

Steam room

24-hour health club

Entertainment

Cable channels

49-inch Smart TV

General

Conference space (807 square feet)

Meeting room

Banquet hall

Library

Elevator

Free newspapers in lobby

Front-desk safe

English

Spanish

Fireplace in lobby

Designated smoking areas (fines apply)

Romance packages available

Guest Services

Rollaway/extra beds (surcharge)

Laundry facilities

Babysitting (surcharge)

In-room child care (surcharge)

Outdoor pool

Tour/ticket assistance

Laundry facilities

Daily housekeeping

Porter/bellhop

24-hour front desk

Wedding services

Concierge services

Dry cleaning service

Luggage storage

Hair salon

Free grocery shopping service

Turndown service

Multilingual staff

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Terrace

Spa

Massage - deep-tissue

Body scrubs

Aromatherapy

Massage - hot stone

4 treatment rooms

Facials

Manicures and pedicures

Steam room

Spa open select days

Massage/treatment rooms

Couples treatment room(s)

Massage - prenatal

Turkish bath/hammam

Body treatments

Massage - Thai

Body wraps

Hot tub

Massage - sports

Massage - Swedish

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight contactless check-in available minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. kids stay free! one child 11 years old or younger stays free when using existing bedding. rollaway/extra beds are available for mxn 2176.0 per night.

Payment Policy

Pet fee: mxn 1365.00 per pet, per night service animals are exempt from fees rollaway bed fee: mxn 2176.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total (up to 20 lbs per pet) food and water bowls are available pets allowed for an extra charge of mxn 1365.00 per pet, per night restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Mark

May 6, 2025 02:45:22 AM

Review Score: 8

Summary: I don’t often write reviews, but in this case, I feel I should. Positives: The staff were very helpful, and housekeeping was outstanding—honestly, the best ironed shirt I’ve ever received at a hotel. The location is fantastic, just a short walk to the plaza and right on Aldama. The gym and spa were excellent; my wife especially loved her facial. Negatives: Unfortunately, the first coffee we received somehow had what seemed to be an acid-based cleaner in it, which burned my wife’s throat. That really shook our trust in the breakfast service, which was already pretty minimal to begin with. The pool is small, with very few seats, and it wasn’t well maintained—we noticed debris floating in the water. The rooms are quite tight in terms of space, though very clean.

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Room Room Size: 312 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Ping - 9, Blackout drapes/curtains, Hair dryer, HDTV, Number of bedrooms - 0, Square meters - 29, Pillow menu, Designer toiletries, Square feet - 312, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Phone, Slippers, Noise-free rooms not guaranteed, Hypo-allergenic bedding available, In-room climate control (air conditioning), Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Junior Suite, 1 King Bed Room Size: 314 square feet m² 1 King Bed	General Number of living rooms 0, Ping - 9, Square feet - 314, Number of bedrooms - 1, Square meters - 29, Hypo-allergenic bedding available, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Free cribs/infant beds
Suite (Owner, A) Room Size: 570 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Blackout drapes/curtains, Hair dryer, HDTV, Number of bedrooms - 0, Coffee/tea maker, Pillow menu, Designer toiletries, Square feet - 570, Location - top floor, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 53, Phone, Slippers, Hypo-allergenic bedding available, Ping - 16.02, In-room climate control (air conditioning), Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, Furnished balcony
Deluxe Room (Grand) Room Size: 344 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Blackout drapes/curtains, Hair dryer, HDTV, Number of bedrooms - 0, Yard, Pillow menu, Designer toiletries, Square feet - 344, Extra bed count 1, Number of bathrooms - 1, Ping - 10, Square meters - 32, Phone, Slippers, No cribs (infant beds), Hypo-allergenic bedding available, In-room climate control (air conditioning), Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Junior Suite, 2 Queen Beds Room Size: 377 square feet m² 2 Queen Beds	General Pet-friendly room, Number of living rooms 0, Blackout drapes/curtains, Hair dryer, HDTV, Number of bedrooms - 0, Ping - 11, Pillow menu, Room and bed type depend on availability check-in, Designer toiletries, Square feet - 377, Square meters - 35, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Phone, Slippers, Hypo-allergenic bedding available, In-room climate control (air conditioning), Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
Suite (Owner, C) Room Size: 818 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Number of bedrooms - 0, Fireplace, Ping - 22.99, Coffee/tea maker, Location - top floor, Extra bed count 1, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 76, Square feet - 818, Hypo-allergenic bedding available, Bed count minimum 1, Bed count maximum 1, Furnished balcony
Luxury Suite Room Size: 592 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Blackout drapes/curtains, Hair dryer, HDTV, Number of bedrooms - 0, Pillow menu, Designer toiletries, Sofa bed, Square feet - 592, Extra bed count 2, Square meters - 55, Number of bathrooms - 1, Free cribs/infant beds, Phone, Slippers, Ping - 17, Hypo-allergenic bedding available, In-room climate control (air conditioning), Rainfall showerhead, Bed count minimum 1, Bed count maximum 1