Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only | Hotel in Puerto Vallarta

| 9.0 (204 Reviews) |  1 Bathroom
South Shore Hotel Area Hotel | Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only

Hotel in South Shore Hotel Area, Puerto Vallarta

This hotel features 9 restaurants, 4 outdoor pools, and a full-service spa. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free beach shuttle. Additionally, 4 poolside bars, 5 bars/lounges, and 2 swim-up bars are onsite.
Change of towels is available on request.
Hotel Mousai Puerto Vallarta - All Inclusive - Adults Only offers 145 accommodations with outdoor private hot tubs and DVD players. Rooms open to balconies. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch flat-screen televisions come with pay movies. Espresso makers and minibars are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and toilets with an electronic bidet.

This Puerto Vallarta hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.


2 outdoor tennis courts and a health club are featured at the hotel. 4 outdoor swimming pools are on site along with a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Accessibility
Transportation/Shuttle
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shampoo
  • Toilet paper
  • Soap
  • Shower
  • Towels
  • Hair dryer
  • Free toiletries
  • Toothbrush and toothpaste (on request)
  • Bathrobes
  • Electronic bidet
  • Rainfall showerhead
Bedroom
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Hypo-allergenic bedding
  • Down comforter
  • Bed sheets
  • Premium bedding
  • Egyptian cotton sheets
  • Electrical adapters/chargers
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Turndown service
  • Local maps
  • Desk
  • Slippers
  • Restaurant dining guide
  • Recycling
  • Guidebooks/recommendations
  • Private outdoor hot tub
  • Iron/ironing board
  • Window screens
Breakfast
  • 9 restaurants
  • 2 swim-up bars, 4 poolside bars and 5 bars/lounges
  • Free buffet breakfast available daily 7:00 AM–noon
  • 24-hour room service
  • Coffee/tea maker
  • Local meal delivery service
  • Free bottled water
  • Minibar
  • Champagne service
  • Espresso maker
Parking
  • Free beach shuttle
  • Airport shuttle on request
  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
Accessibility
  • Smooth flooring in public areas
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 59
Activities
  • Zoo
  • Fishing
  • Mountain climbing
  • Sailing
  • Casino
  • Motor boating
  • Rock climbing
  • Beach access
  • Ziplining
  • Boat tours
  • Outlet shopping
  • Volleyball
  • 4 outdoor pools
  • Evening entertainment
  • Paddleboards on site
  • Art gallery
  • Full-service spa
  • 2 outdoor tennis courts
  • Designer stores
  • Racquetball/squash
  • Kayaking
  • Snorkeling
  • Hiking/biking trails
  • Private picnics
  • Basketball
  • Ecotours
  • Shopping
  • Bike parking
  • Beach volleyball
  • Tennis
  • 24-hour fitness center
Entertainment
  • 55-inch flat-screen TV
  • Pay movies
  • DVD player
General
  • Meeting room
  • Gift shop/newsstand
  • Reception hall
  • Elevator
  • Ballroom
  • ATM/banking services
  • Banquet hall
  • Spanish
  • English
  • Vegetarian dining options
  • Beach towels
  • Communal living room
  • Romance packages available
  • Designated smoking areas
Guest Services
  • 4 outdoor pools
  • Snack bar/deli
  • DVD player
  • Turndown service
  • Multilingual staff
  • Change of towels (on request)
  • Free grocery shopping service
  • Tour/ticket assistance
  • Change of bedsheets (on request)
  • Hair salon
  • Daily housekeeping
  • 24-hour front desk
  • Wedding services
  • Porter/bellhop
  • Dry cleaning service
  • Concierge services
  • Luggage storage
Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Rooftop terrace
  • Picnic area
  • Beach umbrellas
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Balcony
Spa
  • Hot tub
  • Massages
  • Aromatherapy
  • Sauna
  • Facials
  • Hydrotherapy
  • Massage/treatment rooms
  • Spa open daily
  • Manicures and pedicures
  • Body wraps
  • 8 treatment rooms
  • Couples treatment room(s)
  • Steam room
  • Body treatments
  • Body scrubs

Policies

Check-in
Check-in start time: 4:00 pm; check-in end time: 11:30 pm minimum check-in age: 18
Check-out
Check-out before 11:00 am
Child Policy
Children younger than 18 are not allowed at this adults-only property. all guests 18 and older are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Airport shuttle fee: mxn 2600 per vehicle (roundtrip, maximum occupancy 5) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Hector Ivan
Apr 21, 2026 05:11:34 AM
Review Score:   6
Summary: The place was nice when we arrived. There was an issue with our room. We did not have electric electricity for about two hours when we arrived. We arrived there at 4 PM and the power was out due to some construction and it was not back on till 6 PM. The staff was pretty good they would follow up. The only thing that I disliked was the pushy sales tactics regarding a presentation that takes about two hours with a breakfast and they try to throw in some perks like a discounted massage. You have to be plain and just tell them no unless you are interested in the presentation besides that the hotel was in good shape. It was very clean. The butler was very good. He would reach out to me a couple times per day. Also, our Jacuzzi was not working for about a day. I did contact them about that and they did send somebody to fix it. It was pretty fast, but I’ve stayed at many five star resorts and never experienced anything like this with the no electricity and then the Jacuzzi not working, but besides that the place is definitely good but I would go back and maybe try another one. The sister resort is maybe a five minute trolley ride and you can see the ocean or be in the ocean, but the beach there is not very nice. It has a lot of rocks.
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Room Arrangement

Room Info Facilities
Two Bedroom Master Suite
Room Size: 2598 square feet m2
3 King Bed and Double Beds
Two Bedroom Master Suite

General

Square meters - 241, Number of bedrooms - 2, Pillow menu, Room and bed type depend on availability check-in, Location - top floor, Ping - 73, Number of living rooms 1, Number of bathrooms - 2, Private bathroom, Square feet - 2598, Bed count maximum 3, Ocean view, Bed count minimum 3
Ultra Two Bedroom Suite Connected
Room Size: 2135 square feet m2
3 King Bed and Double Beds
Ultra Two Bedroom Suite Connected

General

Ping - 60, Private bathroom, Square feet - 2135, Number of bedrooms - 2, Pillow menu, Room and bed type depend on availability check-in, Bed count maximum 3, Number of living rooms 1, Ocean view, Square meters - 198, Bed count minimum 3
Suite Queen
Room Size: 1067 square feet m2
2 Double Beds
Suite Queen

General

Square feet - 1067, Private bathroom, Number of bedrooms - 1, Sea view, Ping - 30, Number of living rooms 1, Bed count minimum 2, Square meters - 99, Number of bathrooms - 1, Bed count maximum 2
Two Bedroom Suite Connected
Room Size: 2135 square feet m2
3 King Bed and Double Beds
Two Bedroom Suite Connected

General

Ping - 60, Private bathroom, Square feet - 2135, Number of bedrooms - 2, Pillow menu, Sea view, Room and bed type depend on availability check-in, Bed count maximum 3, Number of living rooms 1, Number of bathrooms - 2, Square meters - 198, Bed count minimum 3
The Penthouse
Room Size: 2852 square feet m2
1 King Bed
The Penthouse

General

Ping - 80, Number of bedrooms - 1, Pillow menu, Wet bar, Location - top floor, Number of living rooms 1, Number of bathrooms - 1, Chef, Private bathroom, Kitchen, Square feet - 2852, Bed count minimum 1, Square meters - 265, Ocean view, Bed count maximum 1
Suite King
Room Size: 1067 square feet m2
1 King Bed
Suite King

General

Square feet - 1067, Private bathroom, Number of bedrooms - 1, Pillow menu, Sea view, Ping - 30, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1, Square meters - 99
Ultra Corner
Room Size: 1352 square feet m2
1 King Bed
Ultra Corner

General

Square feet - 1352, Private bathroom, Ping - 38, Number of bedrooms - 1, Pillow menu, Square meters - 126, Bed count minimum 1, Ocean view, Bed count maximum 1
Corner Suite
Room Size: 1067 square feet m2
1 King Bed
Corner Suite

General

Square feet - 1067, Private bathroom, Number of bedrooms - 1, Ping - 30, Bed count minimum 1, Number of living rooms 1, Ocean view, Bed count maximum 1, Square meters - 99
Ultra King
Room Size: 1067 square feet m2
1 King Bed
Ultra  King

General

Square feet - 1067, Private bathroom, Number of bedrooms - 1, Pillow menu, Ping - 30, Bed count minimum 1, Number of living rooms 1, Ocean view, Bed count maximum 1, Square meters - 99
Ultra Queen
Room Size: 1066 square feet m2
2 Queen Beds
Ultra Queen

General

Square feet - 1066, Private bathroom, Number of bedrooms - 1, Pillow menu, Sea view, Ping - 30, Bed count minimum 2, Square meters - 99, Bed count maximum 2
Master Suite
Room Size: 1530 square feet m2
1 King Bed
Master Suite

General

Square meters - 142, Private bathroom, Square feet - 1530, Number of bedrooms - 1, Pillow menu, Location - top floor, Bed count minimum 1, Number of living rooms 1, Ocean view, Bed count maximum 1, Number of bathrooms - 1, Ping - 43

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this South Shore Hotel Area hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the South Shore Hotel Area hotel starts from $915 per night with includes Wheelchair Accessible, Business Services, Wellness Facilities, Restaurant, Toiletries, Internet, Laundry, TV, View, Ocean View, Balcony/Terrace, Spa, Guest Services, Pool, Transportation/Shuttle, Sports/Activities, Bedding/Linens, Bar, Entertainment, Breakfast, Hot Tub, Air Conditioner, Parking, Designated Smoking Area, Accessibility, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the South Shore Hotel Area hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the South Shore Hotel Area hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Hotel
  • Air Conditioner
  • Parking
  • Designated Smoking Area