Hotel MX portal maya | Hotel in Playa del Carmen

| 7.9 (453 Reviews) |   Pet Friendly  4 Bathrooms  18 Guests
Downtown Hotel | Hotel MX portal maya

Hotel in Downtown, Playa del Carmen

Well situated in the center of Playa del Carmen, Hotel MX portal maya provides air-conditioned rooms, an outdoor swimming pool, free WiFi and a terrace. This 4-star hotel offers a 24-hour front desk and a concierge service. Guests can enjoy International dishes at the restaurant or have a drink at the bar. At the hotel, rooms are equipped with a closet. The private bathroom is equipped with a shower, free toiletries and a hairdryer. At Hotel MX portal maya, all rooms have a flat-screen TV with cable channels. A buffet breakfast is available at the accommodation. Popular points of interest near Hotel MX portal maya include Playa del Carmen Beach, ADO International Bus Station and Playa del Carmen Maritime Terminal. Cozumel International Airport is 22 miles away.

Hotel MX portal maya is located in Playa del Carmen.

This 40 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Internet, Parking, Pet Friendly, and several others. This is a 4 star rated property and has over 453 reviews with the average score of 7.9 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 40 Bedrooms Hotel if you want to learn more about this place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This Hotel MX portal maya in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel MX portal maya”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Balcony/Terrace
Security/Safety
Restaurant
Bar
Guest Services
Internet

Facility Overview

Breakfast
  • Restaurant
  • Bar
Parking
  • Parking
  • Free parking
  • Street parking
General
  • Air conditioning
  • Non-smoking rooms
  • Family rooms
  • Safe
  • Wifi in all areas
  • Smoke-free property
  • Pet friendly
Guest Services
  • 24-hour front desk
  • Concierge
  • Daily housekeeping
  • Invoice provided
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Outdoor pool (year-round)
  • Outdoor pool
  • Terrace
Security/Safety
  • Key card access
  • 24-hour security
  • CCTV outside property
  • CCTV in common areas
  • Fire extinguishers
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas
  • Contactless check-in/out
Spa
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Payment Policy
Credit card required
Pet Policy
Pets are allowed upon request and charges may apply.

A reservation with 10 or more rooms, it is considered a group reservation for which different cancellation conditions may apply. , food & beverages: , children from 0 to 3 years old are free of charge in food & beverages at la ceiba restaurant. , children from 4 to 11 years old they get´s 50% in food and beverages at la ceiba restaurant please note that the use of safe has an extra cost.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.26
Location:
9.36
Staff:
8.29
Facilities:
7.78
Comfort:
8.36
Cleanliness:
8.22
Dec 6, 2025 08:00:00 AM
Review Score:   8
Mexico
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: I love the location its near by every thing and amazing breakfast ready to start your day
Negative: no elevator
Summary: it was a 1 night stay but the staff the room and the breakfast made the stay amazing
See All Reviews

Room Arrangement

Room Info Facilities
Junior Suite
Room Type: Suite
Room Size: 45 m2
1 King bed(s) Bed
1 Sofa bed Bed
Junior Suite

Bathroom

Body soap, Shower, Towels, Toilet, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom

General

Key card access, Air conditioning, Trash cans

Media & Technology

Flat-screen TV, Cable channels

Bedroom

Wardrobe or closet

Outdoors

Terrace

Accessibility

Upper floors accessible by stairs only

Room Amenities

Sofa bed, Clothes rack, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels

Layout

Window
Master Suite
Room Type: Suite
Room Size: 60 m2
1 King bed(s) Bed
2 Queen bed(s) Bed
Master Suite

Bathroom

Body soap, Shower, Towels, Toilet, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom

General

Key card access, Air conditioning, Trash cans

Media & Technology

Flat-screen TV, Cable channels

Bedroom

Wardrobe or closet

Outdoors

Terrace

Accessibility

Upper floors accessible by stairs only

Room Amenities

Clothes rack, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels

Layout

Window
Deluxe King Suite
Room Type: Suite
Room Size: 33 m2
1 King bed(s) Bed
1 Sofa bed Bed
Deluxe King Suite

Bathroom

Body soap, Shower, Towels, Toilet, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom

General

Key card access, Air conditioning, Trash cans

Media & Technology

Flat-screen TV, Cable channels

Bedroom

Wardrobe or closet

Outdoors

Terrace

Accessibility

Upper floors accessible by stairs only

Room Amenities

Sofa bed, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels
Deluxe Suite
Room Type: Suite
Room Size: 33 m2
2 Full bed(s) Bed

Bathroom

Body soap, Shower, Towels, Toilet, Bathtub, Bathtub or shower, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shampoo, Private bathroom

General

Key card access, Air conditioning, Trash cans

Media & Technology

Flat-screen TV, Cable channels

Bedroom

Wardrobe or closet

Outdoors

Terrace

Accessibility

Upper floors accessible by stairs only

Pool and Spa

Pool towels

Room Amenities

Socket near the bed, Non-feather pillow
Check Hotel Availability
Nightly rates from:
USD US $72
You will be redirected to  
Hot Deal - It has been viewed 95 times today
Not the right fit? Check out our other properties in Downtown
Master Room on 5th From US $58
         

9.6 (11 Reviews)
Hotel
  • Air Conditioner
  • Balcony/Terrace
  • Bedding/Linens
Hotel 770 From US $33
         

|
6.9 (205 Reviews)
Hotel
  • Air Conditioner
  • Pool
  • Wheelchair Accessible
Solé Suites 5th Avenue Playa del Carmen From US $267
         

6.0 (2 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pool
Aventura Mexicana Hotel From US $55
         

|
7.9 (953 Reviews)
Hotel
  • Air Conditioner
  • Pool
  • Balcony/Terrace
Vista Caribe Diving Resort Playa del Carmen From US $42
         

|
7.7 (574 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pet Friendly
Hotel Plaza Phocea From US $85
         

|
7.5 (18 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pet Friendly
Vidanta Resort at Riviera Maya- GrandLuxxe 1 Master room From US $611
         

Room with balcony at BLVD Hotel, fifth avenue From US $65
         

New
Hotel
  • Air Conditioner
  • Security/Safety
  • Bedding/Linens
Double room at BLVD Hotel, unbeatable location From US $51
         

Balcony Room King Size #207 From US $65
         

8.0 (1 Review)
Hotel
  • Air Conditioner
  • Parking
  • Pool