Hotel Santa Cruz Mazunte | Hotel in Santa Maria Huatulco

| 6.0 (28 Reviews) |   Pet Friendly  1 Bathroom  11 Guests
Mazunte Hotel | Hotel Santa Cruz Mazunte

Hotel in Mazunte, Santa Maria Huatulco

Located a few steps from Mazunte Beach, Hotel Santa Cruz Mazunte offers 4-star accommodations in Mazunte and has an outdoor swimming pool, a garden and a terrace. Among the facilities at this property are a tour desk and luggage storage space, along with free WiFi throughout the property. The hotel features family rooms. Speaking English and Spanish at the 24-hour front desk, staff are always on hand to help. Punta Cometa is 1.1 miles from the hotel, while Turtle Camp and Museum is a 2-minute walk from the property. Huatulco International Airport is 29 miles away.

Hotel Santa Cruz Mazunte is located in Santa Maria Huatulco.

This 43 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Child Friendly, Pet Friendly, Pool, and several others. This is a 4 star rated property and has over 28 reviews with the average score of 6 . Coming to Santa Maria Huatulco and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 43 Bedrooms Hotel if you want to learn more about this place in Santa Maria Huatulco. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Santa Cruz Mazunte in Santa Maria Huatulco is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Santa Cruz Mazunte”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Pet Friendly
Pool
View
Balcony/Terrace
Security/Safety
Guest Services
Child Friendly
Internet

Facility Overview

General
  • Family rooms
  • Pet friendly
  • Non-smoking rooms
  • Air conditioning
  • Smoke-free property
  • Wifi in all areas
Guest Services
  • Baggage storage
  • 24-hour front desk
  • Tour desk
  • Invoice provided
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Garden
  • Outdoor pool (year-round)
  • Terrace
  • Outdoor pool
Security/Safety
  • 24-hour security
  • CCTV in common areas
  • Security alarm
  • Smoke alarms
  • CCTV outside property
  • Fire extinguishers
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Access to healthcare professionals
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Cashless payment available
Spa
  • Rooftop pool
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Payment Policy
Credit card required
Pet Policy
Pets are allowed upon request and charges may apply.

No se realiza cambio diario de blancos (toallas ni sábanas). estos se reemplazan únicamente al momento del check-out. agradecemos su comprensión y quedamos a sus órdenes para cualquier aclaración.this property does not accommodate bachelor(ette) or similar parties, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Dianna
Jan 10, 2026 08:00:00 AM
Review Score:   6
Canada
Reviewer Type: Couple
Travel Purpose: leisure
Positive: The location is excellent and the roof-top pool area was very enjoyable. They have water in the lobby to fill your bottle as needed. The hotel is new so the design is modern. Water pressure was really good as well, which was a pleasant surprise.
Negative: As mentioned, the hotel is new (it had been operating for one week when we arrived) so I can forgive some of the inconveniences. BUT, the furnishings in the rooms are woefully inadequate. Our room had a bed and a TV on the wall... period. No night stand, no chair, no desk, no dresser, no closet, no nothing! We took a chair from the courtyard to get a few things off the ground and hung a few items of clothing from the edges of the TV and the curtain rod. This is just not acceptable in a hotel that bills itself 4 star. The room we stayed in was larger than most, which we thought was a bonus, but the smaller rooms did have simple wood shelves beside the bed and under the TV at least. What they didn't have was a real window - they all opened out into the hallway which is very odd. The bathroom was also oddly designed - the sink is no bigger than your hand so water gets everywhere - and there is no mirror at the sink. Instead, they hung a longer skinny (maybe 6 or 8 inches wide) mirror adjacent to the sink behind the door. You get two bath towels and that's it. No hand towels, washcloths or even a bathmat. One hand towel did appear half way through our stay. And then we come to the pillows.... The bed itself was perfectly acceptable but the pillows were more like bricks. Thank goodness I travelled with my puffy jacket so I ended up using it as a pillow instead.
Summary: Great location for an inadequately appointed hotel.
See All Reviews

Room Arrangement

Room Info Facilities
Economy Double Room
Room Type: Double
Room Size: 13 m2
1 Queen bed(s) Bed
Economy Double Room

Bathroom

Private bathroom, Shower, Toilet paper, Toilet, Shampoo

Media & Technology

Streaming service (like Netflix), Flat-screen TV, TV

General

Air conditioning
Twin Room
Room Type: Twin
2 Full bed(s) Bed
Twin Room
Room Type: Twin
2 Full bed(s) Bed
Twin Room

FAQ's

Is this Hotel Santa Cruz Mazunte pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Santa Cruz Mazunte?

Check-in time for Hotel Santa Cruz Mazunte starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Santa Cruz Mazunte have a swimming pool?

Yes, this Hotel Santa Cruz Mazunte has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Santa Cruz Mazunte?

Best-rates for the Hotel Santa Cruz Mazunte starts from $84 per night with includes Air Conditioner, View, Guest Services, Child Friendly, Pet Friendly, Pool, Balcony/Terrace, Security/Safety, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Santa Cruz Mazunte a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Santa Cruz Mazunte wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Santa Cruz Mazunte has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Santa Cruz Mazunte?

Based on the information reported by the owner or manager, the Hotel Santa Cruz Mazunte indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Santa Cruz Mazunte?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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