Hotel Unknown | Hotel in Mérida

| 8.5 (307 Reviews) |   Pet Friendly  5 Bathrooms  16 Guests
Barrio de Santiago Hotel | Hotel Unknown

Hotel in Barrio de Santiago, Mérida

Hotel Unknown features an outdoor swimming pool, garden, a restaurant and bar in Mérida. With free WiFi, this 4-star hotel offers room service and a concierge service. The property is a 17-minute walk from Merida Bus Station, and within 0.6 miles of the city center. The hotel will provide guests with air-conditioned rooms offering a desk, a coffee machine, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a shower. Hotel Unknown provides certain units with pool views, and every room has a patio. All guest rooms include a closet. An à la carte, continental or American breakfast is available at the property. Popular points of interest near the accommodation include Merida Cathedral, Main Square and La Mejorada Park. Manuel Crescencio Rejón International Airport is 3.1 miles away.

Hotel Unknown is located in Mérida.

This 18 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Guest Services, Air Conditioner, Pet Friendly, and several others. This is a 4 star rated property and has over 307 reviews with the average score of 8.5 . Coming to Mérida and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 18 Bedrooms Hotel if you want to learn more about this place in Mérida. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Unknown in Mérida is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Unknown”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Pet Friendly
Pool
View
Ocean View
Balcony/Terrace
Oceanfront
Security/Safety
Business Services
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet

Facility Overview

Breakfast
  • Special diet meals (on request)
  • Breakfast in the room
  • Wine/Champagne
  • Bar
  • Restaurant
  • Fruit
  • Kids' meals
Activities
  • Hand massage
  • Spa lounge/Relaxation area
  • Full-body massage
  • Back massage
  • Foot massage
  • Spa
  • Massage
  • Neck massage
  • Head massage
  • Spa/Wellness packages
General
  • Non-smoking rooms
  • Smoke-free property
  • Air conditioning
  • Pet friendly
  • Safe
  • Wifi in all areas
  • Soundproof rooms
  • Family rooms
Guest Services
  • Baggage storage
  • Meeting/Banquet facilities
  • Room service
  • Daily housekeeping
  • Concierge
  • Tour desk
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Terrace
  • Outdoor pool
  • Garden
  • Outdoor furniture
  • Outdoor pool (year-round)
Security/Safety
  • 24-hour security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Property cleaned by professional cleaning companies
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • Breakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Access to healthcare professionals
  • Process in place to check health of guests
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • Contactless check-in/out
  • Mobile app for room service
  • Physical distancing rules followed
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
Spa
  • Swimming pool
  • Beach umbrellas
  • Beach chairs/Loungers

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Please note, if cancelled, modified or in case of no-show, the total price of the reservation will be charged.
Pet Policy
Pets are allowed and charges may apply.

Reviews

Value for money:
8.59
Location:
8.28
Staff:
8.83
Facilities:
8.44
Comfort:
8.83
Cleanliness:
8.73
Dmitry
Nov 17, 2025 08:00:00 AM
Review Score:   10
Mexico
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Very good and cosy small hotel with private territory and sharing pool, nice breakfast and friendly stuff, we like it so much and recommend to anyone. It was comfortable room with king bed and small private garden. AC - works good, everything clean - best experience.
Summary: Good and cosy with friendly and professional stuff
See All Reviews

Room Arrangement

Room Info Facilities
Standard King with Garden
Room Type: Double
Room Size: 33 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Free toiletries, Towels/Sheets (extra fee), Private bathroom, Conditioner, Shampoo, Toilet, Shower, Toilet paper, Hairdryer

General

Private entrance, Air conditioning, Fan, Safe

Media & Technology

TV, Flat-screen TV

Living Area

Desk, Sitting area

Outdoors

Patio, Terrace

View

Pool view, Inner courtyard view, Garden view, View

Bedroom

Wardrobe or closet

Kitchen

Coffee machine
Standard King With Private Pool
Room Type: Double
Room Size: 35 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Free toiletries, Towels/Sheets (extra fee), Private bathroom, Conditioner, Shampoo, Toilet, Shower, Toilet paper, Hairdryer

General

Private entrance, Air conditioning, Fan, Safe

Media & Technology

TV, Flat-screen TV

Living Area

Desk, Sitting area

Outdoors

Patio, Private pool, Terrace

View

Pool view, Inner courtyard view, View

Bedroom

Wardrobe or closet

Kitchen

Coffee machine

Pool and Spa

Plunge Pool
Double Standard With Garden
Room Type: Twin
Room Size: 42 m2
2 Full bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Free toiletries, Towels/Sheets (extra fee), Private bathroom, Conditioner, Shampoo, Toilet, Shower, Toilet paper, Hairdryer

General

Private entrance, Air conditioning, Fan, Safe

Media & Technology

TV, Flat-screen TV

Living Area

Desk, Sitting area

Outdoors

Patio, Terrace

View

Garden view, View

Bedroom

Wardrobe or closet

Kitchen

Coffee machine
Double Standard With Private Pool
Room Type: Twin
Room Size: 38 m2
2 Full bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Free toiletries, Towels/Sheets (extra fee), Private bathroom, Conditioner, Shampoo, Toilet, Shower, Toilet paper, Hairdryer

General

Private entrance, Air conditioning, Fan, Safe

Media & Technology

TV, Flat-screen TV

Living Area

Desk, Sitting area

Outdoors

Patio, Private pool, Terrace

View

Pool view, Inner courtyard view, View

Bedroom

Wardrobe or closet

Kitchen

Coffee machine

Pool and Spa

Plunge Pool
Master Suite With Garden
Room Type: Suite
Room Size: 54 m2
1 Full bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Free toiletries, Towels/Sheets (extra fee), Private bathroom, Conditioner, Shampoo, Toilet, Shower, Toilet paper, Hairdryer

General

Private entrance, Air conditioning, Fan, Safe

Media & Technology

TV, Flat-screen TV

Living Area

Desk, Sitting area

Outdoors

Patio, Private pool, Terrace

View

Pool view, Inner courtyard view, Garden view, View

Bedroom

Wardrobe or closet

Kitchen

Coffee machine
Check Hotel Availability
Nightly rates from:
USD US $203
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