Hotel y Eco-Cabañas Azul María Bacalar | Hotel in Bacalar

7.8 (26 Reviews) |  1 Bathroom
Chetumal Hotel | Hotel y Eco-Cabañas Azul María Bacalar

Hotel in Chetumal, Bacalar

A full-service spa, an outdoor pool, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, spa services, and a 24-hour front desk.
Hotel y Eco-Cabañas Azul María Bacalar offers 5 accommodations, which are accessible via exterior corridors and feature complimentary toiletries and ceiling fans. Rooms open to balconies. Each accommodation is individually furnished. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Bathrooms include bathtubs or showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Pool
Designated Smoking Area
Balcony/Terrace
Accessibility
Bedding/Linens
Spa
Bar
Toiletries
Guest Services
Entertainment
Child Friendly
Internet

Facility Overview

Bathrooms
  • Bathtub or shower
  • Free toiletries
  • Towels
Bedroom
  • Ceiling fan
  • Bed sheets
  • Individually furnished
  • Window screens
  • Printer
  • Laptop-friendly workspace
  • Access via exterior corridors
Breakfast
  • 1 bar
Parking
  • Free offsite parking within 230 ft
  • Area shuttle (surcharge) up to 300 kilometers
  • 24-hour roundtrip train station shuttle (surcharge)
  • Train station shuttle on request
Accessibility
  • 13 stairs to reach property
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
Activities
  • Motor boating
  • Private beach (direct access)
  • Kayaking
  • Jet skiing
  • Bicycle rentals
  • Full-service spa
  • Free beach club
  • Outdoor pool
General
  • English
  • Spanish
  • Mosquito nets
  • Designated smoking areas
Guest Services
  • Snack bar/deli
  • Outdoor pool
  • Tour/ticket assistance
  • 24-hour front desk
  • Daily housekeeping
Internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Garden
  • Picnic area
  • Terrace
  • Balcony
  • Yard
Spa
  • Massages
  • Spa open select days

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before 11:00 am
Child Policy
Children are welcome.
Payment Policy
Pet deposit: mxn 100 per stay the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 9 lbs per pet) pets cannot be left unattended pets stay free welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Christopher
Jan 6, 2026 07:24:07 PM
Review Score:   4
Summary: The cabanas are a sub-standard option. - No key for the cabana rooms. This is a huge issue to me that was not expected. I asked for the key and was told these rooms do not have a key. The night clerk pointed at a security camera that covers the cabanas area and said there is no need to lock as they have security. I could not leave anything in the room as a result. I had a car rental so that was not a massive problem. If I was a backpacker it would have been. There are lock - A-frame style with a thatched roof which is fine. The walls made of vertical sticks with 1+ cm gaps in between is not. They do have the interior lined with mosquito nets. Overall just very shoddy builds and shabby condition. Rooms are small - just room for the bed and two small side tables. Ok if you are solo and/or packing light. The patios are cute - two chairs and a table. However, they face the other villas and are about 3-4 meters apart so it suits extroverts better possibly. - Sheets were clean but there was loose dirt/lint/dust on the sheets, pillowcases and on the blanket. - Washroom facilities are atrocious. The toilets do not have seats - nasty anywhere in the world! - Bathrooms were not overly clean; bring sandals if you use the shower - I chose to swim in the lagoon instead. How bad? I was exhausted the first of the two nights I stayed there but skipped the shower and using the toilet. Then packed up in the morning and chose to sleep in the car for the 2nd night instead!!!
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Room Arrangement

Room Info Facilities
Standard Room
Room Size: m2
2 Queen Beds
Standard Room

General

Number of bedrooms - 1, Coffee/tea maker, Satellite TV service, Number of living rooms 1, Air conditioning, Free cribs/infant beds, Location - ground floor, No rollaway/extra beds, Tile flooring in room, Smart TV, Garden view, Bed count minimum 2, Bed count maximum 2
Habitacion superior con sofacama
Room Size: m2
2 King Bed and Twin Sofa Bed
Habitacion superior con sofacama

General

No rollaway/extra beds, Tile flooring in room, Smart TV, No cribs (infant beds), Number of bedrooms - 1, Coffee/tea maker, Satellite TV service, Number of living rooms 1, Air conditioning, Bed count minimum 2, Bed count maximum 2
Habitacion superior con balcon
Room Size: m2
1 King Bed
Habitacion superior con balcon

General

No rollaway/extra beds, Tile flooring in room, Lagoon view, No cribs (infant beds), Number of bedrooms - 1, Coffee/tea maker, Bed count minimum 1, Number of living rooms 1, Air conditioning, Bed count maximum 1
Cabaña con Vista al Jardín - Baños compartidos
Room Size: m2
1 Double Bed
Cabaña con Vista al Jardín - Baños compartidos

General

No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Lake view, Bed count minimum 1, Bed count maximum 1
Cabaña con Vista al Jardín - Baños compartidos
Room Size: m2
1 Double Bed
Cabaña con Vista al Jardín - Baños compartidos

General

No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Garden view, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this Chetumal hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Chetumal hotel have a swimming pool?

Yes, this Chetumal hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Chetumal hotel?

Best-rates for the Chetumal hotel starts from $45 per night with includes Bedding/Linens, Bar, Toiletries, Entertainment, Child Friendly, Designated Smoking Area, Spa, Guest Services, Internet, Pool, Balcony/Terrace, Accessibility with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Chetumal hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Chetumal hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Chetumal hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Chetumal hotel?

Based on the information reported by the owner or manager, the Chetumal hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Chetumal hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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