Is this Punta Cancun resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Punta Cancun resort?

Check-in time for Punta Cancun resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Punta Cancun resort have a swimming pool?

Yes, this Punta Cancun resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Punta Cancun resort?

Best-rates for the Punta Cancun resort starts from $442 per night with includes Restaurant, Hot Tub, Laundry, Ocean View, Balcony/Terrace, Sports/Activities, Accessibility, Business Services, Spa, Bar, Guest Services, Pool, View, Wheelchair Accessible, Internet, Kitchen, Wellness Facilities, Toiletries, Air Conditioner, TV, Bedding/Linens, Parking, Designated Smoking Area, Entertainment with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Punta Cancun resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the resort has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Punta Cancun resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Punta Cancun resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Punta Cancun resort?

Based on the information reported by the owner or manager, the Punta Cancun resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Punta Cancun resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Punta Cancun resort are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hyatt Zilara Cancun - Adults Only - All Inclusive | Resort in Cancun

| 9.4 (1912 Reviews) | 1 Bathroom

Punta Cancun Resort | Hyatt Zilara Cancun - Adults Only - All Inclusive

Resort in Punta Cancun, Cancun

Adults-only beachfront property with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hyatt Zilara Cancun - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Hyatt Zilara Cancun - Adults Only - All Inclusive offers 307 accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. A pillow menu is available. LED televisions come with cable channels.

Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Accessibility

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Rainfall showerhead

Separate bathtub and shower

Hair dryer

Private bathroom

Designer toiletries

Towels

Jetted bathtub

Bedroom

Premium bedding

Pillow menu

Ceiling fan

Blackout drapes/curtains

Bed sheets

Hypo-allergenic bedding

Pillow-top mattress

Air conditioning (climate-controlled)

Iron/ironing board

Turndown service

Phone

Water-efficient toilets only

Water-efficient showers only

Eco-friendly cleaning products provided

Desk

Laptop-compatible safe

LED light bulbs

Energy-saving switches

Breakfast

5 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar

6 restaurants and 1 coffee shop/cafe

Coffee/tea in common area(s)

24-hour room service

Free bottled water

Coffee/tea maker

Free minibar

Parking

Free self parking on site

Free valet parking on site

Accessibility

Wheelchair-accessible registration desk

Elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair accessible (may have limitations)

Activities

Golfing

Beach yoga

Hot tub

Foosball table

Shopping

Steam room

Evening entertainment

Sauna

Karaoke

Racquetball/squash

Pilates classes

Fitness center

2 outdoor pools

Billiards/pool table

Concerts/live shows

Yoga classes

Full-service spa

Entertainment

LED TV

Cable channels

General

Conference center (6781 square feet of space)

Meeting rooms - 7

24-hour business center

ATM/banking services

Banquet hall

Elevator

Front-desk safe

Gift shop/newsstand

Korean

English

Spanish

Japanese

Comprehensive recycling policy

Locally-owned & organized tours & activities

TV in lobby

Vegetarian dining options

At least 80% lighting from LEDs

Designated smoking areas

At least 80% organic food

Vegan dining options

At least 80% of food locally-sourced

Beach towels

Local culture & ecosystem education

Comprehensive food waste policy

Guest Services

Laundry facilities

Snack bar/deli

2 outdoor pools

Laundry facilities

24-hour front desk

Daily housekeeping

Turndown service

Concierge services

Tour/ticket assistance

Hair salon

Multilingual staff

Porter/bellhop

Wedding services

Dry cleaning service

Luggage storage

Internet

Available in some public areas: Free WiFi

Outdoors

Beach umbrellas

Terrace

Beach cabanas (surcharge)

Picnic area

Garden

Beachfront location

Beach loungers

Pool umbrellas

Pool sun loungers

Pool cabanas (surcharge)

Furnished balcony or patio

Spa

Ayurvedic treatments

Manicures and pedicures

11 treatment rooms

Detox wraps

Outdoor treatment areas

Body wraps

Steam room

Facials

Massage - sports

Body scrubs

Hot tub

Sauna

Aromatherapy

Massage - deep-tissue

Couples treatment room(s)

Spa open daily

Massage/treatment rooms

Body treatments

Massage - Swedish

Reflexology

Hydrotherapy

Massage - hot stone

Massage - on the beach

Massage - prenatal

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight express check-in available minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children younger than 18 are not allowed at this adults-only property. all guests 18 and older are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges it is hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom. please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses a grey water recycling system

Reviews

Emmanuelle

Apr 15, 2025 04:58:45 AM

Review Score: 8

Summary: Entertainment is thumbs down

See All Reviews

Room Arrangement

Room Info	Facilities
Ocean View Swim Up Suite King Room Size: 850 square feet m²	General Number of living rooms 0, Number of bedrooms - 0, Ping - 23.89, Square feet - 850, Square meters - 79, Ocean view
Junior Suite Double Room Size: 656 square feet m²	General Square feet - 656, Number of living rooms 0, Ping - 18.44, Square meters - 61, Number of bedrooms - 0, Balcony
Junior Suite King Room Size: 656 square feet m²	General Square feet - 656, Number of living rooms 0, Ping - 18.44, Square meters - 61, Number of bedrooms - 0
Ocean View Junior Suite Double Room Size: 656 square feet m²	General Square feet - 656, Number of living rooms 0, Ping - 18.44, Square meters - 61, Number of bedrooms - 0, Ocean view
Ocean View Junior Suite King Room Size: 656 square feet m²	General Square feet - 656, Number of living rooms 0, Ping - 18.44, Square meters - 61, Number of bedrooms - 0, Ocean view
Ocean Front Junior Suite Double Room Size: 656 square feet m²	General Square feet - 656, Number of living rooms 0, Ping - 18.44, Square meters - 61, Number of bedrooms - 0, Ocean view
Ocean Front Junior Suite King Room Size: 656 square feet m²	General Square feet - 656, Number of living rooms 0, Ping - 18.44, Square meters - 61, Number of bedrooms - 0, Ocean view
Ocean Front Luxury Suite King Room Size: 764 square feet m²	General Number of living rooms 0, Square feet - 764, Number of bedrooms - 0, Square meters - 71, Ping - 21.47, Ocean view
Presidential Suite Room Size: 1334 square feet m²	General Square feet - 1334, Ping - 37.49, Microwave, Separate sitting area, Sofa bed, Square meters - 124, Refrigerator, Number of living rooms 1, Ocean view, Separate dining area