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Kempinski Hotel Cancún All Inclusive | Resort in Cancun

| 9.2 (501 Reviews) |  1 Bathroom  54 Guests
Zona Hotelera Resort | Kempinski Hotel Cancún All Inclusive

Resort in Zona Hotelera, Cancun

This Kempinski Hotel Cancún All Inclusive features 2 outdoor swimming pools, a spa and a private beach. It offers modern rooms equipped with an iPod docking station, CD player and cable TV. The center of Cancun is 11 mi away. Kempinski spa and Salon offers a wide range of massage therapies, body treatments and facials. There is also a gym and tennis court. Cabanas are available on the hotel’s private beach. The Kempinski Hotel Cancún All Inclusive elegant rooms feature a mini bar and work desk. All rooms have a balcony with ocean views. The private bathroom includes a bathrobe, slippers and hairdryer. Dining options range from traditional Asian specialties at The Sushi Bar to Mediterranean cuisine at Fantino. Indoor or outdoor dining is available and cocktails are served at the Lobby Lounge. Just 20-minutes from Cancun International Airport, the Kempinski Hotel Cancún All Inclusive can arrange airport and area attraction transportation. Aquaworld, offering boat trips, is 1.2 mi away.

Kempinski Hotel Cancún All Inclusive is located in Cancun.

This 15 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, View, Wheelchair Accessible, and several others. This is a 5 star rated property and has over 501 reviews with the average score of 9.2 . Coming to Cancun and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 15 Bedrooms Resort if you want to learn more about this place in Cancun. These details are authentic, as they are provided by our partner, booking.com.

This Kempinski Hotel Cancún All Inclusive in Cancun is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Kempinski Hotel Cancún All Inclusive”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Wheelchair Accessible
Private Beach
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Heating
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Coffee house on site
  • Kid-friendly buffet
  • Snack bar
  • Restaurant
  • Special diet meals (on request)
  • Bar
  • Wine/Champagne
  • Kids' meals
  • Breakfast in the room
Parking
  • Private Parking
  • Accessible parking
  • Parking on site
  • Parking
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
Activities
  • Facial treatments
  • Personal trainer
  • Pedicure
  • Beauty services
  • Makeup services
  • Steam room
  • Head massage
  • Hand massage
  • Tour or class about local culture
  • Locker rooms
  • Hairstyling
  • Back massage
  • Body scrub
  • Massage
  • Private beach area
  • Hair treatments
  • Body wrap
  • Haircut
  • Foot massage
  • Cooking class
  • Beachfront
  • Live music/Performance
  • Golf course (within 2 miles)
  • Waxing services
  • Full-body massage
  • Couples' massage
  • Tennis equipment
  • Neck massage
  • Beach
  • Spa lounge/Relaxation area
  • Spa/Wellness packages
  • Temporary art galleries
  • Fitness center
  • Yoga classes
  • Solarium
  • Kids' club
  • Hot tub
  • Body treatments
  • Manicure
  • Spa and wellness center
  • Fitness classes
  • Hair coloring
  • Spa facilities
  • Tennis court
  • Fitness
  • Playground
  • Sauna
General
  • Facilities for disabled guests
  • Heating
  • Air conditioning
  • Non-smoking rooms
  • Family rooms
  • Elevator
  • Designated smoking area
  • Smoke-free property
  • Convenience store on site
  • Safe
Guest Services
  • Shuttle service (additional charge)
  • Shuttle service
  • Suit press
  • Hair/Beauty salon
  • Airport shuttle (additional charge)
  • Express check-in/out
  • Baggage storage
  • Dry cleaning
  • Currency exchange
  • Concierge
  • Valet parking
  • Lockers
  • Ironing service
  • Room service
  • Daily housekeeping
  • Car rental
  • Airport shuttle
  • Laundry
  • Fax/Photocopying
  • Babysitting/Child services
  • Meeting/Banquet facilities
  • Private check-in/out
  • 24-hour front desk
  • ATM on site
  • Tour desk
  • Invoice provided
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Outdoor pool (year-round)
  • Outdoor pool
  • Sun deck
  • Terrace
  • Garden
  • Outdoor furniture
Security/Safety
  • Smoke alarms
  • CCTV in common areas
  • 24-hour security
  • Key card access
  • Fire extinguishers
  • Security alarm
  • CCTV outside property
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Access to healthcare professionals
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
Spa
  • Beach umbrellas
  • Swimming pool
  • Shallow end
  • Heated pool
  • Pool with view
  • Beach chairs/Loungers
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Payment Policy
Credit card required
Pet Policy
Pets are not allowed

Resort fee includes the following: mexican welcome drink, premium high-speed wifi in guest rooms and public areas, use of tennis courts and rackets (1 hr)guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.4
Location:
9.41
Staff:
9.38
Facilities:
9.2
Comfort:
9.59
Cleanliness:
9.52
Sayb
Oct 26, 2026 07:00:00 AM
Review Score:   10
United Kingdom
Reviewer Type: Couple
Travel Purpose: leisure
Positive: The service was excellent.
Negative: I had some WiFi issues in my room, however the property more than made up for it as a goodwill gesture so I left very happy!
Summary: Very nice hotel, with individualized service
See All Reviews

Room Arrangement

Room Info Facilities
The Presidential Suite
Room Type: Suite
Room Size: 229 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Bath

General

Air conditioning, Safety deposit box

Media & Technology

Telephone

Activities

Private hot tub

Outdoors

Balcony, Terrace, Private pool

Living Area

Desk

Internet

Wireless internet

View

Sea view, View, Pool view
Deluxe Seafront King Room
Room Type: Triple
Room Size: 41 m2
1 King bed(s) Bed
Deluxe Seafront King Room

Food & Drink

Tea/Coffee maker

Bathroom

Bath, Slippers

General

Air conditioning, Safety deposit box

Media & Technology

Telephone

Outdoors

Balcony

Living Area

Desk

Internet

Wireless internet

View

View
Deluxe Seafront Double Room
Room Type: Double
Room Size: 41 m2
2 Full bed(s) Bed
Deluxe Seafront Double Room

Food & Drink

Tea/Coffee maker

Bathroom

Bath

General

Air conditioning, Safety deposit box

Media & Technology

Telephone

Outdoors

Balcony

Living Area

Desk

Internet

Wireless internet

View

View
Deluxe Seaside King Room
Room Type: Triple
Room Size: 41 m2
1 King bed(s) Bed
Deluxe Seaside King Room

Food & Drink

Tea/Coffee maker

Bathroom

Bath, Slippers

General

Air conditioning, Safety deposit box

Media & Technology

Telephone

Outdoors

Balcony

Living Area

Desk

Internet

Wireless internet

View

View
Deluxe Seaside Double Room
Room Type: Double
Room Size: 41 m2
2 Full bed(s) Bed
Deluxe Seaside Double Room

Food & Drink

Tea/Coffee maker

Bathroom

Bath

General

Air conditioning, Safety deposit box

Media & Technology

Telephone

Outdoors

Balcony

Living Area

Desk

Internet

Wireless internet

View

View
Club Seaside King Room
Room Type: Triple
Room Size: 41 m2
1 King bed(s) Bed
Club Seaside King Room

Food & Drink

Tea/Coffee maker

Bathroom

Bath, Slippers

General

Air conditioning, Safety deposit box

Media & Technology

Telephone

Outdoors

Balcony

Living Area

Desk

Internet

Wireless internet

View

View

Exclusive services

Private check-in/out in the executive lounge, Complimentary evening snacks and drinks in the executive lounge, Concierge services, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary breakfast in the executive lounge
Club Seaside Double
Room Type: Double
Room Size: 41 m2
2 Full bed(s) Bed
Club Seaside Double

Food & Drink

Tea/Coffee maker

Bathroom

Bath, Towels, Hairdryer, Toilet paper, Bath or shower, Toilet

General

Air conditioning, Safety deposit box

Media & Technology

Flat-screen TV, Cable channels, Telephone

Outdoors

Balcony

Living Area

Desk

Internet

Wireless internet

View

View

Bedroom

Alarm clock

Accessibility

Upper floors accessible by elevator

Room amenities

Socket near the bed

Exclusive services

Private check-in/out in the executive lounge, Complimentary evening snacks and drinks in the executive lounge, Concierge services, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary breakfast in the executive lounge
Club Seafront Suite
Room Type: Suite
Room Size: 82 m2
1 Queen bed(s) Bed
Club Seafront Suite

Food & Drink

Tea/Coffee maker

Bathroom

Bath, Slippers, Towels, Hairdryer, Toilet paper, Bath or shower, Toilet

General

Air conditioning, Safety deposit box

Media & Technology

Flat-screen TV, Cable channels, Telephone

Outdoors

Balcony

Living Area

Desk

Internet

Wireless internet

View

View

Bedroom

Alarm clock

Accessibility

Upper floors accessible by elevator

Room amenities

Socket near the bed

Exclusive services

Private check-in/out in the executive lounge, Complimentary evening snacks and drinks in the executive lounge, Concierge services, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary breakfast in the executive lounge
Club Seaside Suite
Room Type: Suite
Room Size: 82 m2
1 King bed(s) Bed
Club Seaside Suite

Food & Drink

Tea/Coffee maker

Bathroom

Bath, Slippers, Towels, Hairdryer, Toilet paper, Bath or shower, Shower, Free toiletries, Toilet

General

Air conditioning, Safety deposit box

Media & Technology

Flat-screen TV, Cable channels, Telephone

Outdoors

Balcony

Living Area

Desk

Internet

Wireless internet

View

View

Services

Wake-up service

Bedroom

Alarm clock

Kitchen

Coffee machine

Accessibility

Upper floors accessible by elevator

Room amenities

Socket near the bed

Exclusive services

Private check-in/out in the executive lounge, Complimentary evening snacks and drinks in the executive lounge, Concierge services, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary breakfast in the executive lounge
The Saasil Suite
Room Type: Suite
Room Size: 177 m2
2 Twin bed(s) Bed
2 Full bed(s) Bed
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Bath, Slippers, Towels, Hairdryer, Toilet paper, Bath or shower, Shower, Free toiletries, Toilet

General

Air conditioning, Safety deposit box

Media & Technology

Flat-screen TV, Cable channels, Telephone

Outdoors

Balcony

Living Area

Desk

Internet

Wireless internet

View

View

Services

Wake-up service

Bedroom

Alarm clock

Kitchen

Coffee machine

Accessibility

Upper floors accessible by elevator

Room amenities

Socket near the bed
Seaside Suite
Room Type: Suite
Room Size: 82 m2
1 King bed(s) Bed
Seaside Suite

Food & Drink

Tea/Coffee maker

Bathroom

Bath, Slippers, Towels, Hairdryer, Toilet paper, Bath or shower, Shower, Free toiletries, Toilet

General

Air conditioning, Safety deposit box

Media & Technology

Flat-screen TV, Cable channels, Telephone

Outdoors

Balcony

Living Area

Desk

Internet

Wireless internet

View

View

Services

Wake-up service

Bedroom

Alarm clock

Kitchen

Coffee machine

Accessibility

Upper floors accessible by elevator

Room amenities

Socket near the bed
Seafront Suite
Room Type: Suite
Room Size: 82 m2
1 King bed(s) Bed
Seafront Suite

Food & Drink

Tea/Coffee maker

Bathroom

Bath, Slippers, Towels, Hairdryer, Toilet paper, Bath or shower, Shower, Free toiletries, Toilet

General

Air conditioning, Safety deposit box

Media & Technology

Flat-screen TV, Cable channels, Telephone

Outdoors

Balcony

Living Area

Desk

Internet

Wireless internet

View

View

Services

Wake-up service

Bedroom

Alarm clock

Kitchen

Coffee machine

Accessibility

Upper floors accessible by elevator

Room amenities

Socket near the bed
Panoramic Suite
Room Type: Suite
Room Size: 82 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Bath, Slippers, Towels, Hairdryer, Toilet paper, Bath or shower, Shower, Free toiletries, Toilet

General

Air conditioning, Safety deposit box

Media & Technology

Flat-screen TV, Cable channels, Telephone

Outdoors

Balcony

Living Area

Desk

Internet

Wireless internet

View

View

Services

Wake-up service

Bedroom

Alarm clock

Kitchen

Coffee machine

Accessibility

Upper floors accessible by elevator

Room amenities

Socket near the bed
Club Seafront King Room
Room Type: Triple
Room Size: 41 m2
1 King bed(s) Bed
Club Seafront King Room

Food & Drink

Tea/Coffee maker

Bathroom

Bath, Slippers, Towels, Hairdryer, Toilet paper, Bath or shower, Shower, Free toiletries, Toilet

General

Air conditioning, Safety deposit box

Media & Technology

Flat-screen TV, Cable channels, Telephone

Outdoors

Balcony

Living Area

Desk

Internet

Wireless internet

View

View

Services

Wake-up service

Bedroom

Alarm clock

Kitchen

Coffee machine

Accessibility

Upper floors accessible by elevator

Room amenities

Socket near the bed

Exclusive services

Private check-in/out in the executive lounge, Complimentary evening snacks and drinks in the executive lounge, Concierge services, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary breakfast in the executive lounge
Club Seafront Double Room
Room Type: Double
Room Size: 41 m2
2 Full bed(s) Bed
Club Seafront Double Room

Food & Drink

Tea/Coffee maker

Bathroom

Bath, Slippers, Towels, Hairdryer, Toilet paper, Bath or shower, Shower, Free toiletries, Toilet

General

Air conditioning, Safety deposit box

Media & Technology

Flat-screen TV, Cable channels, Telephone

Outdoors

Balcony

Living Area

Desk

Internet

Wireless internet

View

View

Services

Wake-up service

Bedroom

Alarm clock

Kitchen

Coffee machine

Accessibility

Upper floors accessible by elevator

Room amenities

Socket near the bed

Exclusive services

Private check-in/out in the executive lounge, Complimentary evening snacks and drinks in the executive lounge, Concierge services, Complimentary afternoon snacks and drinks in the executive lounge, Complimentary breakfast in the executive lounge

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Zona Hotelera resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this Zona Hotelera resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Zona Hotelera resort starts from $892 per night with includes Internet, Air Conditioner, View, Wheelchair Accessible, Private Beach, Accessibility, Guest Services, Breakfast, Heating, Ocean View, Balcony/Terrace, Oceanfront, Transportation/Shuttle, Sports/Activities, Bar, Entertainment, Hot Tub, Business Services, Pool, Designated Smoking Area, Security/Safety, Restaurant, Child Friendly, Laundry, Parking, Wellness Facilities, Spa with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Zona Hotelera resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Zona Hotelera resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.