Is this Zona Hotelera hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Zona Hotelera hotel have a swimming pool?

Yes, this Zona Hotelera hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Zona Hotelera hotel?

Best-rates for the Zona Hotelera hotel starts from $972 per night with includes Accessibility, Guest Services, Laundry, Parking, Pool, Ocean View, Wellness Facilities, Spa, Bar, Toiletries, Air Conditioner, View, Balcony/Terrace, Sports/Activities, Bedding/Linens, Security/Safety, Restaurant, Breakfast, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Zona Hotelera hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Zona Hotelera hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Zona Hotelera hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Zona Hotelera hotel?

Based on the information reported by the owner or manager, the Zona Hotelera hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Zona Hotelera hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

La Valise Tulum, Member of Small Luxury Hotels | Hotel in Tulum

| 9.6 (162 Reviews) | 1 Bathroom

Zona Hotelera Hotel | La Valise Tulum, Member of Small Luxury Hotels

Hotel in Zona Hotelera, Tulum

Luxury hotel on the beach, with 2 outdoor pools
Catch some rays on La Valise Tulum, Member of Small Luxury Hotels's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
La Valise Tulum, Member of Small Luxury Hotels offers 22 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. This Tulum hotel provides complimentary wireless Internet access.

Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include phones; local, long-distance, and international calls are all complimentary (restrictions may apply). In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A private beach and complimentary bicycles are featured at the hotel. 2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

View

Ocean View

Balcony/Terrace

Accessibility

Security/Safety

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Internet

Laundry

Facility Overview

Bathrooms

Bathrobes

Toothbrush and toothpaste

Designer toiletries

Private bathroom

Hair dryer

Towels

Bedroom

Ceiling fan

Egyptian cotton sheets

Pillow-top mattress

Hypo-allergenic bedding

Down comforter

Premium bedding

Air conditioning

Bed sheets

Free long-distance calls

Individually furnished

Turndown service

Free local calls

In-room massage

Free international calls

Individually decorated

Safe

Phone

Breakfast

Free continental breakfast available daily 8 AM–11:00 AM

2 poolside bars, 2 bars/lounges and 1 beach bar

Coffee/tea in common area(s)

24-hour room service

2 restaurants and 2 coffee shops

Free bottled water

Parking

Roundtrip airport shuttle (surcharge)

Free uncovered self parking on site

Accessibility

This property does not have elevators

Activities

Fishing

Cave exploring

Scuba diving

Boat tours

Hiking/biking trails

Kayaking

Ecotours

Snorkeling

Windsurfing

Bike parking

Designer stores

Free beach club

Free bicycle rentals

Full-service spa

2 outdoor pools

General

Water dispenser

Spanish

English

Romance packages available

Beach towels

Smoke-free property

Guest Services

Snack bar/deli

2 outdoor pools

Concierge services

Daily housekeeping

24-hour front desk

Tour/ticket assistance

Turndown service

Luggage storage

Multilingual staff

Dry cleaning service

Porter/bellhop

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Garden

Nature reserve

Beach umbrellas

Beach loungers

Private beachfront location

Terrace

Pool umbrellas

Outdoor furniture

Spa

Massage - deep-tissue

Massage - hot stone

Massage - Swedish

Body treatments

2 treatment rooms

Couples treatment room(s)

Massage - on the beach

Massage/treatment rooms

Body wraps

Spa open daily

Body scrubs

Facials

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 6:00 am contactless check-in available late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children 12 and younger are not allowed at this property. all guests older than 12 are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Pet Policy

No pets or service animals allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

mihkel

Oct 7, 2025 08:51:16 AM

Review Score: 10

Summary: Stayed in Room 1 which was gorgeous. The staff was very friendly and the breakfast was solid. Be aware that the walls are VERY thin and this is NOT a party place.

See All Reviews

Room Arrangement

Room Info	Facilities
Cenote Master Suite - Jungle Side Room Size: 646 square feet m² 1 King Bed	General Square feet - 646, Number of living rooms 0, Number of bedrooms - 0, Square meters - 60, Ping - 18, Garden view, Shower only, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Garden View Room Room Size: 301 square feet m² 1 King Bed	General Ping - 8, Number of living rooms 0, Number of bedrooms - 0, Garden view, Square meters - 28, Shower only, Rainfall showerhead, Square feet - 301, Bed count minimum 1, Bed count maximum 1
Master Suite Room Size: 710 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 710, Deep soaking bathtub, Shower/tub combination, Number of bedrooms - 1, Rainfall showerhead, Bed count minimum 1, Ocean view, Ping - 20, Bed count maximum 1, Square meters - 66
Garden Suite Lower Room Size: 506 square feet m² 1 King Bed	General Private hot tub, Square feet - 506, Number of bedrooms - 1, Shower only, Ping - 14, Square meters - 47, Number of living rooms 1, Jetted bathtub, Private hot tub (outdoor), Location - ground floor, Garden view, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Jungle Suite Upper - Jungle Side Room Size: 538 square feet m² 1 King Bed	General Number of living rooms 0, Square meters - 50, Number of bedrooms - 0, Ping - 15, Square feet - 538, Garden view, Shower only, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Jungle View Room - Jungle Side Room Size: 269 square feet m² 1 King Bed	General Ping - 8, Number of living rooms 0, Square feet - 269, Number of bedrooms - 0, Garden view, Shower only, Square meters - 25, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Garden Suite Upper Room Size: 646 square feet m² 1 King Bed	General Square feet - 646, Private hot tub, Number of bedrooms - 1, Shower only, Number of living rooms 1, Private pool, Private hot tub (indoor), Square meters - 60, Ping - 18, Garden view, Location - below ground, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Cenote Suite Lower - Jungle Side Room Size: 646 square feet m² 1 King Bed	General Square feet - 646, Number of living rooms 0, Number of bedrooms - 0, Square meters - 60, Ping - 18, Garden view, Shower only, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Junior Room Room Size: 775 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 775, Square meters - 72, Number of bedrooms - 0, Garden view, Ping - 22, Shower only, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Signature Suite Lower - Jungle Side Room Size: 861 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Square meters - 80, Garden view, Shower only, Ping - 24, Square feet - 861, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Beachfront Upper Room Size: 431 square feet m² 1 King Bed	General Number of living rooms 0, Square meters - 40, Deep soaking bathtub, Number of bedrooms - 0, Shower/tub combination, Sea view, Ping - 12, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, Square feet - 431
Beachfront Room Room Size: 431 square feet m² 1 King Bed	General Number of living rooms 0, Square meters - 40, Deep soaking bathtub, Number of bedrooms - 0, Shower/tub combination, Partial ocean view, Ping - 12, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, Square feet - 431
Signature Suite Upper - Jungle Side Room Size: 646 square feet m² 1 King Bed	General Square feet - 646, Number of living rooms 0, Number of bedrooms - 0, Square meters - 60, Ping - 18, Garden view, Shower only, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1