Is this Mayan Secret Hotel Boutique pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Mayan Secret Hotel Boutique have a swimming pool?

Yes, this Mayan Secret Hotel Boutique has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mayan Secret Hotel Boutique?

Best-rates for the Mayan Secret Hotel Boutique starts from $109 per night with includes Kitchen, Designated Smoking Area, Balcony/Terrace, Wellness Facilities, Entertainment, Child Friendly, Pool, Bedding/Linens, Spa, Business Services, Toiletries, Hot Tub, Internet, Laundry, Air Conditioner, Parking, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mayan Secret Hotel Boutique a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mayan Secret Hotel Boutique wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mayan Secret Hotel Boutique has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mayan Secret Hotel Boutique?

Based on the information reported by the owner or manager, the Mayan Secret Hotel Boutique indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mayan Secret Hotel Boutique?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mayan Secret Hotel Boutique are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Mayan Secret Hotel Boutique | Hotel in Chetumal

| 8.0 (16 Reviews) | 1 Bathroom

Chetumal Hotel | Mayan Secret Hotel Boutique

Hotel in Chetumal

Suburban hotel with a 24-hour fitness center and a sauna
This hotel features an outdoor pool, a 24-hour fitness center, and a sauna. Free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, massage/treatment rooms, and a business center.
Mayan Secret Hotel Boutique offers 12 air-conditioned accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include kitchen islands. Tempur-Pedic beds feature down comforters. Accommodations at this 3.5-star hotel have kitchenettes with cookware/dishes/utensils and coffee/tea makers.

Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and portable fans. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Balcony/Terrace

Business Services

Bedding/Linens

Wellness Facilities

Spa

Toiletries

Guest Services

Entertainment

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Towels

Toilet paper

Hair dryer

Free toiletries

Soap

Rainfall showerhead

Shower

Bedroom

Tempur-Pedic bed

Blackout drapes/curtains

Portable fan

Hypo-allergenic bedding

Down comforter

Bed sheets

Air conditioning

Local maps

Guidebooks/recommendations

Window screens

In-room massage

Slippers

Electrical adapters/chargers

Individually decorated

Iron/ironing board

Individually furnished

Safe

Breakfast

Room service available

Coffee/tea maker

Cookware/dishes/utensils

Kitchenette

Mini-fridge

Oven

Kitchen island

Free bottled water

Parking

Free self parking on site

Free RV/bus/truck parking on site

Accessibility

This property does not have elevators

Low-height electrical outlets in bathroom

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Activities

Casino

Spa services

Outdoor pool

24-hour fitness center

Sauna

Hot tub

General

Business center

Conference space (538 square feet)

Front-desk safe

Reception hall

Water dispenser

English

Spanish

Designated smoking areas

Mosquito nets

Couples dining

Romance packages available

Guest Services

Outdoor pool

Mini-fridge

Kitchenette

Tour/ticket assistance

Multilingual staff

Luggage storage

Concierge services

Front desk (limited hours)

Daily housekeeping

Wedding services

Internet

Available in some public areas: Free WiFi

Outdoors

Terrace

Pool sun loungers

Picnic area

Garden

Spa

Massage - deep-tissue

Massage - sports

Massage/treatment rooms

Treatment room

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 9:00 pm early check-in fee: usd 25 early check-in subject to availability late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon late check-out fee: usd 15 late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are available for usd 25.0 per night. cribs (infant beds) are available for usd 25.0 per night.

Payment Policy

Pet deposit: usd 50 per stay pet fee: usd 25 per pet, per night service animals are exempt from fees early check-in fee: usd 25 (subject to availability) late check-out fee: usd 15 (subject to availability) crib (infant bed) fee: usd 25.0 per night rollaway bed fee: usd 25.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

3 total pets pets allowed for an extra charge of usd 25 per pet, per night, plus a deposit of usd 50 per stay pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Ashley

Apr 17, 2025 09:11:50 AM

Review Score: 10

Summary: This property is truly a secret gem! Gentlemen at the gate, making us feel safe yet welcome! Woman at check was super nice, I don’t speak spanish, and she took such great care of me! The property is beautiful, you can wonder around in the garden area, sit by the pool, and just relax. We will definitely be coming back for future stays!

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Room, 1 King Bed, Pool View Room Size: 172 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Ping - 5, Shower only, Square meters - 16, Pets not allowed, Wheelchair accessible, Number of bathrooms - 1, Private bathroom, Location - ground floor, Pool view, No rollaway/extra beds, Square feet - 172, No cribs (infant beds), Champagne service, Bed count minimum 1, Bed count maximum 1
Superior Room, Garden View Room Size: 215 square feet m² 2 Queen Beds	General Pet-friendly room, Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 215, Number of bedrooms - 0, Ping - 6, Room and bed type depend on availability check-in, Wheelchair accessible, Cribs/infant beds (surcharge), Extra bed count 1, Number of bathrooms - 1, Square meters - 20, Jetted bathtub, Private bathroom, Separate bathtub and shower, Garden view, Bed count minimum 2, Bed count maximum 2
Junior Suite, Garden View Room Size: 172 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, Rollaway/extra beds (surcharge), Shower/tub combination, Number of bedrooms - 1, Room and bed type depend on availability check-in, Square meters - 16, Wheelchair accessible, Cribs/infant beds (surcharge), Extra bed count 1, Number of bathrooms - 1, Jetted bathtub, Private bathroom, Square feet - 172, Garden view, Champagne service, Ping - 4.83, Bed count minimum 1, Bed count maximum 1
Standard Room, 2 Queen Beds, Garden View Room Size: 215 square feet m² 2 Queen Beds	General Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 215, Number of bedrooms - 0, Shower only, Pets not allowed, Cribs/infant beds (surcharge), Extra bed count 1, Number of bathrooms - 1, Square meters - 20, Private bathroom, Ping - 6.04, Garden view, Bed count minimum 2, Bed count maximum 2