Na Balam Hotel | Hotel in Isla Mujeres

| 8.2 (399 Reviews) |  5 Bathrooms  19 Guests
Centro - Supmza 001 Hotel | Na Balam Hotel

Hotel in Centro - Supmza 001, Isla Mujeres

Surrounded by tropical gardens, on the small island of Isla Mujeres, only minutes from Cancun, this hotel is located on one of the best beaches in the Caribbean. Na Balam, Mayan for The House of the Jaguar features an outdoor pool and shady palm trees with hammocks. Guests can attend of the hotel's yoga classes, then relax with a massage. Oceanvs Beach Club & Restaurant at Na Balam serves Mayan and vegetarian cuisine. Visitors can also enjoy a drink with a Mexican snack while watching the sunset at the beachfront Palapa Bar.

Na Balam Hotel is located in Isla Mujeres.

This 16 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Pool, Ocean View, and several others. This is a 4 star rated property and has over 399 reviews with the average score of 8.2 . Coming to Isla Mujeres and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 16 Bedrooms Hotel if you want to learn more about this place in Isla Mujeres. These details are authentic, as they are provided by our partner, booking.com.

This Na Balam Hotel in Isla Mujeres is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Na Balam Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
View
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Sports/Activities
Restaurant
Bar
Guest Services
Entertainment
Child Friendly
Internet

Facility Overview

Breakfast
  • Wine/Champagne
  • Bar
  • Fruit
  • Restaurant
Parking
  • Parking
  • Street parking
  • Free parking
  • Accessible parking
Activities
  • Fishing
  • Snorkeling
  • Diving
General
  • Safe
  • Family rooms
  • Non-smoking rooms
  • Smoke-free property
  • Air conditioning
Guest Services
  • Airport shuttle (additional charge)
  • Airport shuttle
  • Shuttle service (additional charge)
  • Daily housekeeping
  • Shuttle service
  • Tour desk
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Outdoor pool
  • Garden
  • Outdoor furniture
  • Outdoor pool (year-round)
Security/Safety
  • CCTV outside property
  • Security alarm
  • Fire extinguishers
  • Key access
  • 24-hour security
  • Smoke alarms
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Delivered food covered securely
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Access to healthcare professionals
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Face masks for guests available
  • First aid kits available
  • Process in place to check health of guests
  • Cashless payment available
  • Mobile app for room service
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Contactless check-in/out
Spa
  • Swimming pool
  • Beach chairs/Loungers
  • Beach umbrellas
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Payment Policy
Credit card required
Pet Policy
Pets are not allowed

Upon check-in photo identification and credit card are required. all special requests are subject to availability upon check-in. special requests cannot be guaranteed and may incur additional charges.

License number: 003-007-001607/2025

Reviews

Value for money:
8.01
Location:
9.28
Staff:
9.12
Facilities:
8.25
Comfort:
8.7
Cleanliness:
8.6
Nidal
Feb 3, 2026 08:00:00 AM
Review Score:   9
Morocco
Reviewer Type: Family With Children
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Standard Poolside with Two Double Beds
Room Type: Double
Room Size: 56 m2
2 Full bed(s) Bed

Bathroom

Private bathroom, Towels, Toilet, Free toiletries, Body soap, Walk-in shower, Toilet paper, Conditioner, Shower, Shampoo

General

Smoke Alarm, Safe, Private entrance, Trash cans, Tile/Marble floor, Fan, Key access, Air conditioning

Media & Technology

Flat-screen TV, TV, Streaming service (like Netflix)

Outdoors

Terrace, Balcony

Living Area

Sitting area

Bedroom

Wardrobe or closet, Linens

View

Pool view, Garden view, Inner courtyard view

Accessibility

Upper floors accessible by stairs only

Food & Drink

Bottle of water

Room Amenities

Socket near the bed
Poolside Suite
Room Type: Suite
Room Size: 68 m2
2 Full bed(s) Bed
1 King bed(s) Bed

Bathroom

Private bathroom, Towels, Toilet, Free toiletries, Body soap, Walk-in shower, Toilet paper, Conditioner, Shower, Shampoo

General

Smoke Alarm, Safe, Private entrance, Trash cans, Tile/Marble floor, Fan, Key access, Air conditioning

Media & Technology

Flat-screen TV, TV

Living Area

Sitting area

Bedroom

Wardrobe or closet, Linens

View

Pool view, Garden view

Outdoors

Terrace

Accessibility

Upper floors accessible by stairs only

Food & Drink

Bottle of water
Two-Bedroom Suite
Room Type: Suite
Room Size: 104 m2
1 King bed(s) Bed
1 King bed(s) Bed

Bathroom

Private bathroom, Towels, Toilet, Free toiletries, Body soap, Additional bathroom, Walk-in shower, Toilet paper, Conditioner, Shower, Shampoo

General

Smoke Alarm, Safe, Private entrance, Trash cans, Tile/Marble floor, Fan, Key access, Air conditioning

Media & Technology

Flat-screen TV, TV, Streaming service (like Netflix)

Kitchen

Kitchenware, Refrigerator, Coffee machine, Kitchenette, Dining table

Living Area

Sitting area, Sofa

Bedroom

Wardrobe or closet, Linens

View

Inner courtyard view, Garden view

Food & Drink

Bottle of water

Room Amenities

Socket near the bed
Master Suite with Pool View
Room Type: Suite
Room Size: 64 m2
1 Sofa bed Bed
1 Queen bed(s) Bed
Master Suite with Pool View

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Hairdryer, Private bathroom, Towels, Toilet, Free toiletries, Bathrobe, Body soap, Walk-in shower, Toilet paper, Conditioner, Shower, Shampoo

General

Smoke Alarm, Safe, Private entrance, Trash cans, Tile/Marble floor, Fan, Iron, Key access, Air conditioning

Media & Technology

Flat-screen TV, TV, Streaming service (like Netflix)

Outdoors

Outdoor dining area, Balcony

Living Area

Sitting area, Sofa

View

Pool view, View, Garden view, Inner courtyard view

Bedroom

Wardrobe or closet, Linens

Kitchen

Coffee machine

Accessibility

Upper floors accessible by stairs only

Room Amenities

Socket near the bed, Sofa bed
Check Hotel Availability
Nightly rates from:
USD247
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