Is this Naay Zama pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Naay Zama have a swimming pool?

Yes, this Naay Zama has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Naay Zama?

Best-rates for the Naay Zama starts from $88 per night with includes Internet, Laundry, Pool, Balcony/Terrace, Bedding/Linens, Spa, Breakfast, Ocean View, Sports/Activities, View, Restaurant, Guest Services, Air Conditioner, Pet Friendly, Parking, Designated Smoking Area with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Naay Zama a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Naay Zama wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Naay Zama has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Naay Zama?

Based on the information reported by the owner or manager, the Naay Zama indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Naay Zama?

Based on the information reported by the owner or manager, details for the cancellation policy for the Naay Zama are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Naay Zama | Hotel in Tulum

| 9.8 (6 Reviews) | Pet Friendly 1 Bathroom

Hotel in Soliman Bay, Tulum

Hotel with free parking, near Xel-Há Park
This hotel features an outdoor pool, a restaurant, and spa services. Free WiFi in public areas and free self parking are also provided. Additionally, free use of bicycles, concierge services, and laundry facilities are onsite.
Naay Zama offers 6 air-conditioned accommodations with safes and ceiling fans. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. This Tulum hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

Designated Smoking Area

View

Ocean View

Balcony/Terrace

Sports/Activities

Bedding/Linens

Spa

Restaurant

Guest Services

Breakfast

Internet

Laundry

Facility Overview

Bathrooms

Toilet paper

Soap

Private bathroom

Towels

Shampoo

Bedroom

Air conditioning

Ceiling fan

Down comforter

Bed sheets

Premium bedding

Individually decorated

Guidebooks/recommendations

Window screens

Safe

Individually furnished

Breakfast

1 restaurant

Cooked-to-order breakfast available for a fee daily 8:00 AM–11:00 AM: USD 13.00-28.00 per person

Room service available

Champagne service

Parking

Free self parking on site

Accessibility

Well-lit path to entrance

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Smooth flooring in room

This property does not have elevators

Smooth flooring in public areas

Activities

Horse riding

Cave exploring

Snorkeling

Hiking/biking trails

Swimming

Ecotours

Spa services

Free bicycle rentals

Private picnics

Outdoor pool

General

English

Spanish

Beach towels

Romance packages available

Designated smoking areas

Mosquito nets

At least 80% organic food

Locally-owned & organized tours & activities

Guest Services

Laundry facilities

Outdoor pool

Daily housekeeping

Tour/ticket assistance

Concierge services

Laundry facilities

Front desk (limited hours)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Outdoor furniture

Terrace

Garden

Beach umbrellas

Balcony or patio

Spa

Massage - hot stone

Body treatments

Body scrubs

Massage - prenatal

Massage - deep-tissue

Facials

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 10:00 pm early check-in is available for a fee early check-in subject to availability minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before 11:00 am late check-out subject to availability

Child Policy

Children 18 and younger are not allowed at this property. all guests older than 18 are welcome. rollaway/extra beds are not available.

Payment Policy

Fee for cooked-to-order breakfast: approximately usd 13.00 to 28.00 per person pet fee: usd 20 per pet (varies based on length of stay) service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Food and water bowls are available pets allowed for an extra charge of usd 20 per pet (varies based on length of stay) service animals are welcome, and are exempt from fees welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses solar energy, plus a grey water recycling system

Room Arrangement

Room Info	Facilities
Elite Room, Garden View Room Size: m² 2 Double Bed and King Bed	General Number of living rooms 0, Minibar, Number of bedrooms - 0, No cribs (infant beds), Garden view, Bathtub only, Bed count minimum 2, Bed count maximum 2
Deluxe Room, Hot Tub, Garden View Room Size: m² 1 Queen Bed	General Private hot tub, Number of living rooms 0, Jetted bathtub, Number of bedrooms - 0, No cribs (infant beds), Garden view, Bathtub or shower, Bed count minimum 1, Bed count maximum 1, Private hot tub (indoor)
Grand Room, Kitchen, Garden View Room Size: m² 3 King Bed and Double Beds	General Number of living rooms 0, Dining table, Minibar, Number of bedrooms - 0, Cable TV service, Coffee/tea maker, Yard, Shower only, Sofa bed, Extra bed count 1, Cookware, dishware, and utensils, Kitchen, Smart TV, No cribs (infant beds), Garden view, Rainfall showerhead, Bed count maximum 3, Bed count minimum 3