Niwa Tulum Luxury Suites | Hotel in Tulum

8.4 (33 Reviews) |  1 Bathroom
Tulum Hotel | Niwa Tulum Luxury Suites

Hotel in Tulum

Mediterranean hotel with a rooftop terrace and an outdoor pool
An outdoor pool, a rooftop terrace, and a garden are available at this hotel. Free WiFi in public areas and free self parking are also provided.
Niwa Tulum Luxury Suites offers 5 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. These individually decorated and furnished accommodations include dining tables and kitchen islands. Pillowtop beds feature premium bedding. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.


Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
Balcony/Terrace
Bedding/Linens
Wellness Facilities
Restaurant
Guest Services
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Rainfall showerhead
  • Toilet paper
  • Shower
  • Towels
  • Hair dryer
  • Soap
  • Shampoo
Bedroom
  • Air conditioning
  • Pillow-top mattress
  • Blackout drapes/curtains
  • Premium bedding
  • Bed sheets
  • Iron/ironing board
  • Washing machine
  • Window screens
  • Individually furnished
  • Local maps
  • Laptop-friendly workspace
  • Safe
  • Individually decorated
Breakfast
  • Dining table
  • Cookware/dishes/utensils
  • Kitchen island
  • Dishwasher
  • Griddle
  • Dining room
  • Microwave
  • Blender
  • Refrigerator
  • Freezer
  • Stovetop
  • Oven
  • Kitchen
Parking
  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
Accessibility
  • This property does not have elevators
  • Well-lit path to entrance
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
Activities
  • Hiking/biking trails
  • Scooter/moped rentals
  • Bicycle rentals
  • Ecotours
  • Outdoor pool
General
  • Spanish
  • English
  • Designated smoking areas
Guest Services
  • Dining table
  • Full-sized refrigerator
  • Microwave
  • Outdoor pool
  • Separate dining area
  • Kitchen
  • Front desk (limited hours)
  • Daily housekeeping
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Outdoor furniture
  • Garden
  • Rooftop terrace
  • Balcony

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome.
Payment Policy
Airport shuttle fee: mxn 2500 per vehicle (one-way, maximum occupancy 4) pet fee: mxn 300 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 44 lbs per pet) pets allowed for an extra charge of mxn 300 per pet, per night pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Patricia Mary
Mar 3, 2025 02:06:36 AM
Review Score:   4
Summary: Where to start…when we arrived we couldn’t find anyone on the property to let us into our room. It was a ghost town. Didn’t appear that anyone else was staying in the other units. We found someone who took us to our room. We were to have a private splash pool. We were told that was only in executive suites despite the fact we saw several on the way to our room. We were taken to room with a pool and someone was cleaning it but it was never filled. Property rep says we never asked for it to be filled…? There wasn’t a hairdryer as listing said. When I asked for one I received no response. The washing machine didn’t work. When we mentioned it the response was … it doesn’t work. No coffee maker and a kettle that smelled like mold. My friend couldn’t find his jacket and wanted to look in first room for it. He was told it wasn’t there. It had his car key fobs in it so it was important. We went to that room and knocked . No one there and door was unlocked so he went in to see if coat was there. We were going to beach and my friend stopped at supply cupboard which was unlocked to get a towel to take. I received a nasty message about those two incidents. Then on our return to property was confronted by angry property rep asking if we took her bike??!! I couldn’t believe what I was hearing!! To call this place “executive suites” is a real stretch. It may have been at one time but certainly not now. Loved Tulum but our trip was not as relaxing as it should have been.
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Room Arrangement

Room Info Facilities
Deluxe Suite, 2 Bedrooms
Room Size: m2
3 King Bed and Twin Beds
Deluxe Suite, 2 Bedrooms

General

Number of living rooms 0, Private bathroom, Pool view, No rollaway/extra beds, Number of bedrooms - 2, No cribs (infant beds), Bed count maximum 3, Number of bathrooms - 2, Bed count minimum 3
Luxury Suite, 2 Bedrooms
Room Size: m2
2 King Beds
Luxury Suite, 2 Bedrooms

General

Number of living rooms 0, Private bathroom, Pool view, No rollaway/extra beds, Number of bedrooms - 2, Number of bathrooms - 3, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Presidential Suite, 3 Bedrooms, Pool View
Room Size: 3229 square feet m2
4 King Beds and Twin Bunk Beds
Presidential Suite, 3 Bedrooms, Pool View

General

Ping - 91, Number of living rooms 0, Bed count minimum 6, Pets not allowed, Number of bathrooms - 4, Free cribs/infant beds, Private bathroom, Pool view, No rollaway/extra beds, Square feet - 3229, Number of bedrooms - 3, Bed count maximum 6, Square meters - 300
Family Suite, 2 Bedrooms
Room Size: 2153 square feet m2
3 King Bed and Twin Bunk Beds
Family Suite, 2 Bedrooms

General

Square feet - 2153, Number of living rooms 0, Bed count minimum 5, Private bathroom, Ping - 61, Pool view, No rollaway/extra beds, Number of bedrooms - 2, Bed count maximum 5, Square meters - 200, Number of bathrooms - 2, Free cribs/infant beds
Royal Suite, 2 Bedrooms
Room Size: m2
3 King Bed and Twin Beds
Royal Suite, 2 Bedrooms

General

Number of living rooms 0, Private bathroom, Pool view, No rollaway/extra beds, Number of bedrooms - 2, Bed count maximum 3, Number of bathrooms - 2, Free cribs/infant beds, Bed count minimum 3
Junior Suite, 2 Bedrooms
Room Size: m2
3 King Bed and Twin Beds
Junior Suite, 2 Bedrooms

General

Number of living rooms 0, Private bathroom, Pool view, No rollaway/extra beds, Number of bedrooms - 2, Bed count maximum 3, Number of bathrooms - 2, Private pool, Free cribs/infant beds, Bed count minimum 3

FAQ's

Is this Niwa Tulum Luxury Suites pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Niwa Tulum Luxury Suites have a swimming pool?

Yes, this Niwa Tulum Luxury Suites has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Niwa Tulum Luxury Suites?

Best-rates for the Niwa Tulum Luxury Suites starts from $120 per night with includes Child Friendly, Bedding/Linens, Wellness Facilities, Internet, Kitchen, Laundry, Air Conditioner, Parking, Pool, Designated Smoking Area, Balcony/Terrace, Restaurant, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Niwa Tulum Luxury Suites a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Niwa Tulum Luxury Suites wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Niwa Tulum Luxury Suites has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Niwa Tulum Luxury Suites?

Based on the information reported by the owner or manager, the Niwa Tulum Luxury Suites indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Niwa Tulum Luxury Suites?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD120
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