Is this Xcaret resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Xcaret resort have a swimming pool?

Yes, this Xcaret resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Xcaret resort?

Best-rates for the Xcaret resort starts from $540 per night with includes View, Wheelchair Accessible, Ocean View, Business Services, Sports/Activities, Entertainment, Pool, Designated Smoking Area, Child Friendly, Accessibility, Spa, Eco Friendly, Laundry, Air Conditioner, TV, Bar, Guest Services, Kitchen, Balcony/Terrace, Bedding/Linens, Restaurant, Toiletries, Breakfast, Internet, Parking, Wellness Facilities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Xcaret resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Xcaret resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Xcaret resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Xcaret resort?

Based on the information reported by the owner or manager, the Xcaret resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Xcaret resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Occidental at Xcaret Destination - All Inclusive | Resort in Playa del Carmen

| 8.2 (5128 Reviews) | 1 Bathroom

Xcaret Resort | Occidental at Xcaret Destination - All Inclusive

Resort in Xcaret, Playa del Carmen

On private beach with 7 outdoor pools, near Xcaret Eco Theme Park
Spend the day relaxing on Occidental at Xcaret Destination - All Inclusive's private white sand beach or at a complimentary water park before returning for a meal at one of the property's 11 restaurants.
Occidental at Xcaret Destination - All Inclusive offers 765 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and safes. Rooms open to balconies. Beds feature down comforters and premium bedding. 37-inch LED televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

A private beach, 2 outdoor tennis courts, and a complimentary water park are featured at the property. 7 outdoor swimming pools are on site along with a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Accessibility

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Eco Friendly

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Free toiletries

Hair dryer

Shampoo

Towels

Shower

Soap

Private bathroom

Bedroom

Bed sheets

Ceiling fan

Air conditioning

Free cribs/infant beds

Premium bedding

Blackout drapes/curtains

Down comforter

Iron/ironing board

Safe

Eco-friendly cleaning products used

Energy-saving switches

LED light bulbs

Recycling

Phone

Access via exterior corridors

Desk

Breakfast

11 bars/lounges

Free buffet breakfast available daily 7:00 AM–11:00 AM

11 restaurants and 1 coffee shop/cafe

24-hour room service

Coffee/tea maker

Electric kettle

Free minibar

Parking

Wheelchair-accessible parking available

Free uncovered self parking on site

Accessibility

Handrails in stairways

Wheelchair-accessible concierge desk

Elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Visual alarms in hallways

Wheelchair-accessible parking

Wheelchair accessible (may have limitations)

Well-lit path to entrance

Wheelchair-accessible registration desk

Activities

Swimming

Theme parks

Golfing

Snorkeling

Spa services

Arcade/game room

Air hockey

Fitness center

Evening entertainment

Billiards/pool table

Free water park access

Mini golf

Shopping mall

7 outdoor pools

Volleyball

Shopping

2 outdoor tennis courts

Beach volleyball

Tennis

Lifeguards on site

Sauna

Playground

Archery

Entertainment

Cable channels

37-inch LED TV

General

Business center

Lockers available

Gift shop/newsstand

Banquet hall

Elevator

Ballroom

ATM/banking services

Reception hall

Grocery/convenience store

Spanish

French

English

Beach towels

Locally-owned & organized tours & activities

Humane treatment of captive wild animals

Romance packages available

Comprehensive recycling policy

Comprehensive food waste policy

Local artist showcase

Vegan dining options

At least 80% lighting from LEDs

Designated smoking areas

Local culture & ecosystem education

Vegetarian dining options

At least 80% of food locally-sourced

Communal living room

Guest Services

Snack bar/deli

Free water park access

Mini golf

Free cribs/infant beds

Free children's club

Children's games

Arcade/game room

Babysitting (surcharge)

7 outdoor pools

Playground

Grocery/convenience store

Wedding services

Daily housekeeping

Multilingual staff

Concierge services

Porter/bellhop

Luggage storage

Tour/ticket assistance

Dry cleaning service

24-hour front desk

Hair salon

Internet

Available in some public areas: Free WiFi

Outdoors

Private beachfront location

Garden

Lifeguards on site

Pool sun loungers

Balcony

Spa

Massage - on the beach

Aromatherapy

Manicures and pedicures

Massage - Swedish

Massage - hot stone

Reflexology

Body scrubs

Massage - deep-tissue

Facials

Body treatments

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 11:00 am

Child Policy

Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!

Pet Policy

No pets or service animals allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges minimum spring break check-in age is 21 years old safety features at this property include a smoke detector, a security system, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses a grey water recycling system and eco-friendly cleaning products

Reviews

Kari

Jan 15, 2026 02:15:12 AM

Review Score: 10

Summary: This is the second time ive been here. We stayed in the Royal Suites and definitely got the royal treatment - mexican style. Very warm and kind people! I highly recommend. Clean rooms, good food, amazing grounds...its perfect!♡

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance) Room Size: 344 square feet m² 2 Double Beds 1 King Bed	General Square meters - 32, Number of living rooms 0, Number of bedrooms - 0, Garden view, Square feet - 344, Bed count minimum 1, Ping - 10, Bed count maximum 2
Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance) Room Size: 344 square feet m² 2 Double Beds 1 King Bed	General Square meters - 32, Number of living rooms 0, Number of bedrooms - 0, Garden view, Square feet - 344, Bed count minimum 1, Ping - 10, Bed count maximum 2
Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance) Room Size: 431 square feet m² 2 Double Beds 1 King Bed	General Number of living rooms 0, Square meters - 40, Number of bedrooms - 0, Garden view, Ping - 12, Bed count minimum 1, Square feet - 431, Private pool, Bed count maximum 2
Royal Suite (Level) Room Size: 969 square feet m² 2 Double Beds 1 King Bed	General Private hot tub, Number of living rooms 0, Square feet - 969, Number of bedrooms - 1, Laptop-friendly workspace, Private pool, Private hot tub (indoor), Bathrobes, Ping - 27, Square meters - 90, Garden view, Separate sitting area, Private plunge pool, Bed count minimum 1, Bed count maximum 2
Junior Suite (Unlimited Xcaret Xperience - Basic Entrance) Room Size: 506 square feet m² 2 Double Beds 1 King Bed	General Number of living rooms 0, Square feet - 506, Number of bedrooms - 0, Garden view, Sofa bed, Ping - 14, Square meters - 47, Bed count minimum 1, Extra bed count 1, Bed count maximum 2
Deluxe Unlimited Xplor Xperience - Basic Entrance Room Size: 344 square feet m² 2 Double Beds 1 King Bed	General Square meters - 32, Number of living rooms 0, Number of bedrooms - 0, Garden view, Square feet - 344, Bed count minimum 1, Ping - 10, Bed count maximum 2
Royal Suite (Level Unlimited Xcaret Xperience - Basic Entrance) Room Size: 969 square feet m² 2 Double Beds 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 969, Ping - 27, Square meters - 90, Garden view, Separate sitting area, Bed count minimum 1, Private pool, Bed count maximum 2
Luxury Room (Royal Level) Room Size: 431 square feet m² 1 King Bed 2 Double Beds	General Private hot tub, Number of living rooms 0, Number of bedrooms - 0, Ping - 12, Square feet - 431, Private pool, Private hot tub (indoor), Bathrobes, Square meters - 40, Garden view, Private plunge pool, Bed count minimum 1, Bed count maximum 2
Junior Studio Suite Room Size: 506 square feet m² 1 King Bed 2 Double Beds	General Number of living rooms 0, Bathrobes, Square feet - 506, Number of bedrooms - 0, Garden view, Sofa bed, Ping - 14, Square meters - 47, Bed count minimum 1, Extra bed count 1, Bed count maximum 2
Deluxe Room Room Size: 344 square feet m² 1 King Bed 2 Double Beds	General Square meters - 32, Number of living rooms 0, Number of bedrooms - 0, Garden view, Square feet - 344, Extra bed count 0, Bed count minimum 1, Ping - 10, Bed count maximum 2
Deluxe Room (Concierge) Room Size: 344 square feet m² 2 Double Beds 1 King Bed	General Square meters - 32, Number of living rooms 0, Bathrobes, Number of bedrooms - 1, Garden view, Square feet - 344, Extra bed count 0, Bed count minimum 1, Ping - 10, Bed count maximum 2