Is this Costa Maya resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Costa Maya resort?

Check-in time for Costa Maya resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Costa Maya resort have a swimming pool?

Yes, this Costa Maya resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Costa Maya resort?

Best-rates for the Costa Maya resort starts from $272 per night with includes Air Conditioner, Business Services, Sports/Activities, Bar, Entertainment, Child Friendly, Wheelchair Accessible, Oceanfront, Laundry, Designated Smoking Area, View, Transportation/Shuttle, Security/Safety, Guest Services, Internet, Private Beach, Spa, Parking, Wellness Facilities, Kitchen, Balcony/Terrace, Hot Tub, Pool, Ocean View, Accessibility, Restaurant, Toiletries with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Costa Maya resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Costa Maya resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Costa Maya resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Costa Maya resort?

Based on the information reported by the owner or manager, the Costa Maya resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Costa Maya resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Costa Maya resort are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Occidental Cozumel - All Inclusive | Resort in Cozumel

| 8.3 (609 Reviews) | 9 Bathrooms 31 Guests

Costa Maya Resort | Occidental Cozumel - All Inclusive

Resort in Costa Maya, Cozumel

Located right on the beach in Cozumel, Occidental Cozumel All Inclusive offers sea views, 3 outdoor pools, a hot tub and gym. The spacious, air-conditioned rooms offer a private balcony and satellite TV. Room service available 24 hours with extra charge. Unlimited meals, snacks and drinks are included at the Occidental Cozumel All Inclusive, which offers 7 elegant restaurants serving Mexican and international cuisine. There are also 5 bars, a nightclub and an evening entertainment program. The Occidental Cozumel All Inclusive offers a wide selection of sports and activities, such as tennis court, pickleball court, multi-purpose court, snorkeling and kayak tours (free for 1 hour per day, to be used within the hotel's vicinity, subject to availability). In addition, snorkeling is available in the swimming pool. For those who prefer exclusive services and amenities, book at the Royal Level Luxury, a boutique hotel located within Occidental Cozumel, which offers: • 25 elegant and spacious rooms • Bathrooms with whirlpool tub • Private whirlpool • Separate reception with concierge service (7:00 am to 10:30 pm) for dinner, spa and excursion reservations • Computer station with internet access • Food service to the room 24 hours a day, at no extra cost • Exclusive à la carte restaurant for breakfast, lunch and dinner • Preferential reservation in à la carte restaurants

Occidental Cozumel - All Inclusive is located in Cozumel.

This 193 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wellness Facilities, Kitchen, Parking, and several others. This is a 5 star rated property and has over 609 reviews with the average score of 8.3 . Coming to Cozumel and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 193 Bedrooms Resort if you want to learn more about this place in Cozumel. These details are authentic, as they are provided by our partner, booking.com.

This Occidental Cozumel - All Inclusive in Cozumel is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Occidental Cozumel - All Inclusive”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Private Beach

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Breakfast

Restaurant

Special diet meals (on request)

Snack bar

Kid-friendly buffet

Fruit

Wine/Champagne

Parking

Parking on site

Private Parking

Free parking

Accessible parking

Parking

Accessibility

Wheelchair accessible

Lowered sink

Toilet with grab rails

Activities

Spa facilities

Manicure

Spa lounge/Relaxation area

Entertainment staff

Hand massage

Nightclub/DJ

Waxing services

Couples' massage

Bingo

Pool table

Tennis equipment

Makeup services

Massage chair

Kids' club

Diving

Head massage

Facial treatments

Private beach area

Fitness center

Sauna

Playground

Neck massage

Full-body massage

Live sports events (broadcast)

Back massage

Windsurfing

Themed dinners

Water sports facilities on site

Beauty services

Pedicure

Evening entertainment

Ping-pong

Body scrub

Live music/Performance

Beachfront

Massage

Horseback riding

Hot tub/Jacuzzi

Fitness

Haircut

Foot massage

Hairstyling

Fishing

Cooking class

Tennis court

Body wrap

Beach

Entertainment

Outdoor play equipment for kids

Board games/Puzzles

General

Facilities for disabled guests

Non-smoking rooms

Safe

Designated smoking area

Air conditioning

Guest Services

Daily housekeeping

Hair/Beauty salon

Room service

Laundry

Currency exchange

Tour desk

Concierge

24-hour front desk

Ironing service

Meeting/Banquet facilities

ATM on site

Baggage storage

Car rental

Internet

Wifi

Internet

Free Wifi

Outdoors

Outdoor furniture

Outdoor pool

Garden

Outdoor pool (year-round)

Security/Safety

Fire extinguishers

24-hour security

Key card access

CCTV in common areas

Smoke alarms

Property cleaned by professional cleaning companies

Linens, towels, and laundry washed in accordance with local authority guidelines

Guests have the option to cancel any cleaning services for their accommodation during their stay

Guest accommodation sealed after cleaning

Guest accommodation disinfected between stays

Use of cleaning chemicals that are effective against coronavirus

Physical distancing in dining areas

All plates, cutlery, glasses, and other tableware sanitized

Delivered food covered securely

Food can be delivered to guest accommodation

Hand sanitizer in guest accommodation and common areas

Process in place to check health of guests

First aid kits available

Access to healthcare professionals

Staff follow all safety protocols as directed by local authorities

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Physical distancing rules followed

Cashless payment available

Spa

Beach chairs/Loungers

Kids' pool

Shallow end

Swimming pool

Swimming pool toys

Pool with view

Policies

Check-in

The minimum age for check-in is 18

Pet Policy

Pets are not allowed

Please note that guests booking 10 or more rooms may be contacted by the property to make the payment within the next 72 hours to guarantee the reservation, environmental sanitation fee of $33 mexican pesos per room per night will be requested at the check in. additional person has an extra charge and varies according to season, for a la carte restaurant, reservations are required prior and there is dress code: casual pants, shirt, closed shoe for men. no shorts or sandals are allowed. dresses, skirts, blouses for women, depending on the occupation, availability of some restaurants may vary, room service available 24 hours with extra charge.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, in the event of an early departure, the property will charge you the full amount for your stay, parking is subject to availability due to limited spaces.

Reviews

Value for money:

7.83

Location:

8.26

Staff:

8.25

Facilities:

8.02

Comfort:

8.32

Cleanliness:

8.4

Eli

Sep 28, 2025 07:00:00 AM

Review Score: 8

Israel

Reviewer Type: Couple

Travel Purpose: leisure

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Double Room Room Type: Double Room Size: 39 m² 2 Full bed(s) Bed 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar, Tea/Coffee maker Bathroom Toilet, Towels, Toilet paper, Shower, Bathtub or shower, Bathtub, Private bathroom, Conditioner, Shampoo, Shower cap, Free toiletries, Hairdryer, Body soap General Mosquito net, Fan, Smoke Alarm, Key card access, Tile/Marble floor, Iron, Private entrance, Safe, Laptop safe, Air conditioning, Trash cans, Ironing facilities Media & Technology Flat-screen TV, TV, iPod dock, Radio, Telephone, Cable channels Services Wake-up service/Alarm clock, Wake-up service Living Area Desk, Sitting area, Dining area Bedroom Wardrobe or closet, Linens, Alarm clock Kitchen Dining table, Dryer View Garden view Outdoors Outdoor furniture Accessibility Upper floors accessible by stairs only Pool and Spa Pool towels, Pool with a view, Shallow end Room Amenities Socket near the bed, Non-feather pillow
Double Room (2 Adults + 2 Children) Room Type: Double Room Size: 39 m² 2 Full bed(s) Bed	Food & Drink Bottle of water, Minibar, Tea/Coffee maker Bathroom Toilet, Towels, Toilet paper, Shower, Bathtub or shower, Bathtub, Private bathroom, Conditioner, Shampoo, Shower cap, Free toiletries, Hairdryer, Body soap General Mosquito net, Fan, Smoke Alarm, Key card access, Tile/Marble floor, Iron, Private entrance, Safe, Laptop safe, Air conditioning, Trash cans, Ironing facilities Media & Technology Flat-screen TV, TV, iPod dock, Radio, Telephone, Cable channels Services Wake-up service/Alarm clock, Wake-up service Living Area Desk, Sitting area, Dining area Bedroom Childrens' cribs, Wardrobe or closet, Linens, Alarm clock Kitchen Dining table, Dryer View Garden view Outdoors Outdoor furniture Accessibility Upper floors accessible by stairs only Pool and Spa Pool towels, Pool with a view, Shallow end Room Amenities Socket near the bed, Non-feather pillow
Triple Room (3 Adults + 1 Child) Room Type: Triple Room Size: 39 m² 2 Full bed(s) Bed	Food & Drink Bottle of water, Minibar, Tea/Coffee maker Bathroom Toilet, Towels, Toilet paper, Shower, Bathtub or shower, Bathtub, Private bathroom, Conditioner, Shampoo, Shower cap, Free toiletries, Hairdryer, Body soap General Mosquito net, Fan, Smoke Alarm, Key card access, Tile/Marble floor, Iron, Private entrance, Safe, Laptop safe, Air conditioning, Trash cans, Ironing facilities Media & Technology Flat-screen TV, TV, iPod dock, Radio, Telephone, Cable channels Services Wake-up service/Alarm clock, Wake-up service Living Area Desk, Sitting area, Dining area Bedroom Childrens' cribs, Wardrobe or closet, Linens, Alarm clock Kitchen Dining table, Dryer View Garden view Outdoors Outdoor furniture Accessibility Upper floors accessible by stairs only Pool and Spa Pool towels, Pool with a view, Shallow end Room Amenities Socket near the bed, Non-feather pillow
Deluxe Double Room (2 Adults + 1 Child) Room Type: Double Room Size: 39 m² 2 Full bed(s) Bed 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar, Tea/Coffee maker Bathroom Toilet, Towels, Toilet paper, Shower, Bathtub or shower, Bathtub, Private bathroom, Conditioner, Shampoo, Shower cap, Free toiletries, Hairdryer, Body soap General Mosquito net, Fan, Smoke Alarm, Key card access, Tile/Marble floor, Iron, Private entrance, Safe, Laptop safe, Air conditioning, Trash cans, Ironing facilities Media & Technology Flat-screen TV, TV, iPod dock, Radio, Telephone, Cable channels Services Wake-up service/Alarm clock, Wake-up service Living Area Desk, Sitting area, Dining area Bedroom Childrens' cribs, Wardrobe or closet, Linens, Alarm clock Kitchen Dining table, Dryer View Garden view Outdoors Outdoor furniture Accessibility Upper floors accessible by stairs only Pool and Spa Pool towels, Pool with a view, Shallow end Room Amenities Socket near the bed, Non-feather pillow
Royal Level Luxury Room Type: Double Room Size: 39 m² 1 King bed(s) Bed 2 Full bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker, Fruit, Wine/Champagne, Minibar Bathroom Toilet, Spa tub, Towels, Toilet paper, Shower, Bathrobe, Bathtub, Private bathroom, Slippers, Bathtub or shower, Conditioner, Shampoo, Shower cap, Free toiletries, Hairdryer, Toothbrush, Body soap General Mosquito net, Fan, Smoke Alarm, Key card access, Tile/Marble floor, Iron, Private entrance, Safe, Laptop safe, Air conditioning, Trash cans, Ironing facilities Media & Technology Flat-screen TV, TV, iPod dock, Radio, Telephone, Cable channels Services Wake-up service/Alarm clock, Wake-up service, Executive lounge access Outdoors Outdoor furniture, Terrace, Balcony Living Area Desk, Sitting area, Dining area Bedroom Wardrobe or closet, Linens, Alarm clock Kitchen Dining table, Dryer View Garden view Accessibility Upper floors accessible by stairs only Pool and Spa Pool towels, Pool with a view, Shallow end Room Amenities Socket near the bed, Non-feather pillow Exclusive services Private check-in/out in the executive lounge, Concierge services, Complimentary snacks and drinks in the executive lounge all day, Free gym access, Access to private pool
Royal Level Luxury (3 Adults + 1 Child) Room Type: Double Room Size: 39 m² 2 Full bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker, Fruit, Wine/Champagne, Minibar Bathroom Toilet, Spa tub, Towels, Toilet paper, Shower, Bathrobe, Bathtub, Private bathroom, Slippers, Bathtub or shower, Conditioner, Shampoo, Shower cap, Free toiletries, Hairdryer, Toothbrush, Body soap General Mosquito net, Fan, Smoke Alarm, Key card access, Tile/Marble floor, Iron, Private entrance, Safe, Laptop safe, Air conditioning, Trash cans, Ironing facilities Media & Technology Flat-screen TV, TV, iPod dock, Radio, Telephone, Cable channels Services Wake-up service/Alarm clock, Wake-up service, Executive lounge access Outdoors Outdoor furniture, Terrace, Balcony Living Area Desk, Sitting area, Dining area Bedroom Childrens' cribs, Wardrobe or closet, Linens, Alarm clock Kitchen Dining table, Dryer View Garden view Accessibility Upper floors accessible by stairs only Pool and Spa Pool towels, Pool with a view, Shallow end Room Amenities Socket near the bed, Non-feather pillow Exclusive services Private check-in/out in the executive lounge, Concierge services, Complimentary snacks and drinks in the executive lounge all day, Free gym access, Access to private pool
Royal Level Luxury (2 Adults + 2 Children) Room Type: Double Room Size: 39 m² 2 Full bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker, Fruit, Wine/Champagne, Minibar Bathroom Toilet, Spa tub, Towels, Toilet paper, Shower, Bathrobe, Bathtub, Private bathroom, Slippers, Bathtub or shower, Conditioner, Shampoo, Shower cap, Free toiletries, Hairdryer, Toothbrush, Body soap General Mosquito net, Fan, Smoke Alarm, Key card access, Tile/Marble floor, Iron, Private entrance, Safe, Laptop safe, Air conditioning, Trash cans, Ironing facilities Media & Technology Flat-screen TV, TV, iPod dock, Radio, Telephone, Cable channels Services Wake-up service/Alarm clock, Wake-up service, Executive lounge access Outdoors Outdoor furniture, Terrace, Balcony Living Area Desk, Sitting area, Dining area Bedroom Childrens' cribs, Wardrobe or closet, Linens, Alarm clock Kitchen Dining table, Dryer View Garden view Accessibility Upper floors accessible by stairs only Pool and Spa Pool towels, Pool with a view, Shallow end Room Amenities Socket near the bed, Non-feather pillow Exclusive services Private check-in/out in the executive lounge, Concierge services, Complimentary snacks and drinks in the executive lounge all day, Free gym access, Access to private pool
Grand Concierge Room Type: Double Room Size: 39 m² 2 Full bed(s) Bed 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker, Fruit, Wine/Champagne, Minibar Bathroom Toilet, Towels, Toilet paper, Shower, Bathrobe, Bathtub, Private bathroom, Slippers, Bathtub or shower, Conditioner, Shampoo, Shower cap, Free toiletries, Hairdryer, Body soap General Mosquito net, Fan, Smoke Alarm, Key card access, Tile/Marble floor, Iron, Private entrance, Safe, Laptop safe, Air conditioning, Trash cans, Ironing facilities Media & Technology Flat-screen TV, TV, iPod dock, Radio, Telephone, Cable channels Services Wake-up service/Alarm clock, Wake-up service Living Area Desk, Sitting area, Dining area Bedroom Wardrobe or closet, Linens, Alarm clock Kitchen Dining table, Dryer View Garden view Outdoors Outdoor furniture Accessibility Upper floors accessible by stairs only Pool and Spa Pool towels, Pool with a view, Shallow end Room Amenities Socket near the bed, Non-feather pillow
Royal Level Luxury (2 Adults + 1 Child) Room Type: Double Room Size: 39 m² 2 Queen bed(s) Bed 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker, Fruit, Wine/Champagne, Minibar Bathroom Toilet, Spa tub, Towels, Toilet paper, Shower, Bathrobe, Bathtub, Private bathroom, Slippers, Bathtub or shower, Conditioner, Shampoo, Shower cap, Free toiletries, Hairdryer, Toothbrush, Body soap General Mosquito net, Fan, Smoke Alarm, Key card access, Tile/Marble floor, Iron, Private entrance, Safe, Laptop safe, Air conditioning, Trash cans, Ironing facilities Media & Technology Flat-screen TV, TV, iPod dock, Radio, Telephone, Cable channels Services Wake-up service/Alarm clock, Wake-up service, Executive lounge access Outdoors Outdoor furniture, Terrace, Balcony Living Area Desk, Sitting area, Dining area Bedroom Wardrobe or closet, Linens, Alarm clock Kitchen Dining table, Dryer View Garden view Accessibility Upper floors accessible by stairs only Pool and Spa Pool towels, Pool with a view, Shallow end Room Amenities Socket near the bed, Non-feather pillow Exclusive services Private check-in/out in the executive lounge, Concierge services, Complimentary snacks and drinks in the executive lounge all day, Free gym access, Access to private pool

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Occidental Cozumel - All Inclusive | Resort in Cozumel

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Resort in Costa Maya, Cozumel

Amenities

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Policies

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Food & Drink

Bathroom

General

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Living Area

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