Playa Palms Beach Hotel | Hotel in Playa del Carmen

| 8.4 (947 Reviews) |  6 Bathrooms  22 Guests
Downtown Hotel | Playa Palms Beach Hotel

Hotel in Downtown, Playa del Carmen

Offering an outdoor pool and a private beach area with stunning views of the sea, Playa Palms Beach Hotel is located steps from famous 5th Avenue and its cafeterias, shops and nightclubs. Free WiFi is available throughput. All units are air conditioned and include a seating and/or dining area, equipped with a flat screen TV. Some units also have a kitchen, fitted with a toaster. All rooms come with a balcony, hammocks and some have partial sea views or garden views. There is a variety of drinks offered at an extra cost. Spa services and a tour desk are available. Playa Palms Beach Hotel is about 60 minutes’ drive from Cancun International Airport.

Playa Palms Beach Hotel is located in Playa del Carmen.

This 34 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Security/Safety, Guest Services, Entertainment, and several others. This is a 4 star rated property and has over 947 reviews with the average score of 8.4 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 34 Bedrooms Hotel if you want to learn more about this place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This Playa Palms Beach Hotel in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Playa Palms Beach Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Pool
Designated Smoking Area
View
Private Beach
Ocean View
Oceanfront
Transportation/Shuttle
Security/Safety
Guest Services
Entertainment
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Fruit
  • Wine/Champagne
Activities
  • Private beach area
  • Beach
  • Beachfront
General
  • Family rooms
  • Designated smoking area
  • Air conditioning
  • Non-smoking rooms
  • Soundproof rooms
  • Wifi in all areas
  • Safe
Guest Services
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Shuttle service
  • 24-hour front desk
  • Daily housekeeping
  • Laundry
  • Tour desk
  • Airport shuttle
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Outdoor pool
  • Outdoor pool (year-round)
  • Garden
Security/Safety
  • 24-hour security
  • Key access
  • Fire extinguishers
  • Smoke alarms
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Access to healthcare professionals
  • Process in place to check health of guests
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Screens or physical barriers between staff and guests in appropriate areas
  • Mobile app for room service
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Swimming pool
  • Beach umbrellas
  • Pool with view
  • Beach chairs/Loungers
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Partially refundable
Pet Policy
Pets are not allowed

Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

License number: 008-007-007038

Reviews

Value for money:
8.2
Location:
9.06
Staff:
8.92
Facilities:
8.33
Comfort:
8.75
Cleanliness:
8.7
Louisa
Aug 7, 2026 07:00:00 AM
Review Score:   8
United Kingdom
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Just off the main strip of playa del Carmen, great access to everything. Room was plenty big enough and a good little kitchenette.
Negative: Kitchen could use a couple of extra utensils
Summary: Honestly, perfect. Such a great hotel, staff were super friendly and helped us with any questions. Great location, pool
See All Reviews

Room Arrangement

Room Info Facilities
Ocean View Studio
Room Type: Studio
Room Size: 49 m2
1 Queen bed(s) Bed
Ocean View Studio

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Shower, Toilet paper, Conditioner, Private bathroom, Shampoo, Towels, Hairdryer, Toilet, Free toiletries, Body soap

General

Tile/Marble floor, Key access, Smoke Alarm, Mosquito net, Ironing facilities, Air conditioning, Private entrance, Safety deposit box, Fan, Trash cans, Soundproofing

Media & Technology

Flat-screen TV, Cable channels, Satellite channels, TV

Kitchen

Kitchenette, Microwave, Kitchenware, Coffee machine, Stovetop, Refrigerator, Dining table, Toaster

Outdoors

Balcony, Patio, Outdoor furniture, Terrace

Living Area

Seating area

View

Sea view, View, Pool view

Bedroom

Linens, Wardrobe or closet

Pool and Spa

Pool towels

Room amenities

Hypoallergenic pillow

Exclusive services

Access to a private beach
Studio with Garden View
Room Type: Studio
Room Size: 45 m2
1 Queen bed(s) Bed
Studio with Garden View

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Shower, Toilet paper, Conditioner, Private bathroom, Shampoo, Towels, Hairdryer, Toilet, Free toiletries, Body soap

General

Tile/Marble floor, Key access, Smoke Alarm, Mosquito net, Ironing facilities, Air conditioning, Private entrance, Safety deposit box, Fan, Trash cans, Soundproofing

Media & Technology

Flat-screen TV, Cable channels, Satellite channels, TV

Kitchen

Kitchenette, Microwave, Kitchenware, Coffee machine, Stovetop, Refrigerator, Dining table, Toaster

Outdoors

Balcony, Patio, Outdoor furniture, Terrace

Living Area

Dining area, Seating area

Bedroom

Linens, Wardrobe or closet

View

Garden view

Pool and Spa

Pool towels

Room amenities

Hypoallergenic pillow

Exclusive services

Access to a private beach
One-Bedroom Apartment
Room Type: Apartment
Room Size: 65 m2
1 Queen bed(s) Bed
1 Sofa bed Bed
One-Bedroom Apartment

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

Bathroom

Shower, Toilet paper, Conditioner, Private bathroom, Shampoo, Hairdryer, Toilet, Free toiletries, Body soap

General

Smoke Alarm, Private entrance, Air conditioning, Safety deposit box, Fan

Media & Technology

Cable channels, TV

Kitchen

Kitchenette, Microwave, Kitchenware, Coffee machine, Stovetop, Refrigerator, Kitchen, Toaster

Outdoors

Balcony, Terrace

View

Garden view

Pool and Spa

Pool towels

Exclusive services

Access to a private beach
Ocean Front Studio
Room Type: Studio
Room Size: 51 m2
1 Queen bed(s) Bed
Ocean Front Studio

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Shower, Toilet paper, Conditioner, Private bathroom, Shampoo, Towels, Hairdryer, Toilet, Free toiletries, Body soap

General

Tile/Marble floor, Key access, Smoke Alarm, Mosquito net, Ironing facilities, Air conditioning, Private entrance, Safety deposit box, Fan, Trash cans, Soundproofing

Media & Technology

Flat-screen TV, Cable channels, Satellite channels, TV

Kitchen

Kitchenette, Microwave, Kitchenware, Coffee machine, Stovetop, Refrigerator, Dining table, Toaster

Outdoors

Balcony, Patio, Outdoor furniture, Terrace

Living Area

Dining area, Seating area

View

Sea view, View

Bedroom

Linens, Wardrobe or closet

Pool and Spa

Pool towels

Room amenities

Hypoallergenic pillow

Exclusive services

Access to a private beach
Superior Apartment
Room Type: Apartment
Room Size: 65 m2
1 Queen bed(s) Bed
1 King bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

Bathroom

Shower, Toilet paper, Conditioner, Private bathroom, Shampoo, Hairdryer, Toilet, Free toiletries, Body soap

General

Smoke Alarm, Private entrance, Air conditioning, Safety deposit box, Fan

Media & Technology

Cable channels, TV

Outdoors

Balcony, Patio

Kitchen

Microwave, Kitchenware, Coffee machine, Stovetop, Refrigerator, Kitchen, Toaster

Living Area

Dining area

View

Sea view

Pool and Spa

Pool towels

Exclusive services

Access to a private beach
Penthouse Apartment
Room Type: Apartment
Room Size: 62 m2
1 Twin bed(s) Bed
1 Queen bed(s) Bed

Bathroom

Shower, Toilet paper, Conditioner, Private bathroom, Shampoo, Towels, Hairdryer, Toilet, Free toiletries, Body soap

General

Tile/Marble floor, Smoke Alarm, Mosquito net, Ironing facilities, Air conditioning, Private entrance, Safety deposit box, Fan, Trash cans, Soundproofing

Media & Technology

Flat-screen TV, Cable channels, Satellite channels, TV

Outdoors

Balcony, Patio, Terrace

Kitchen

Microwave, Coffee machine, Refrigerator, Kitchen, Toaster

Living Area

Seating area

View

Sea view, View

Bedroom

Wardrobe or closet

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Room amenities

Hypoallergenic pillow

Exclusive services

Access to a private beach

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Playa Palms Beach Hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this Playa Palms Beach Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Playa Palms Beach Hotel starts from $114 per night with includes Child Friendly, Air Conditioner, Pool, Designated Smoking Area, View, Ocean View, Transportation/Shuttle, Internet, Laundry, Private Beach, Oceanfront, Security/Safety, Guest Services, Entertainment with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Playa Palms Beach Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Playa Palms Beach Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.