Playa Palms Beach Hotel | Hotel in Playa del Carmen

| 8.5 (1062 Reviews) |  6 Bathrooms  22 Guests
Downtown Hotel | Playa Palms Beach Hotel

Hotel in Downtown, Playa del Carmen

Offering an outdoor pool and a private beach area with stunning views of the sea, Playa Palms Beach Hotel is located steps from famous 5th Avenue and its cafeterias, shops and nightclubs. Free WiFi is available throughput. All units are air conditioned and include a seating and/or dining area, equipped with a flat screen TV. Some units also have a kitchen, fitted with a toaster. All rooms come with a balcony, hammocks and some have partial sea views or garden views. There is a variety of drinks offered at an extra cost. Spa services and a tour desk are available. Playa Palms Beach Hotel is about 60 minutes’ drive from Cancun International Airport.

Playa Palms Beach Hotel is located in Playa del Carmen.

This 34 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Laundry, Air Conditioner, Pool, and several others. This is a 4 star rated property and has over 1062 reviews with the average score of 8.5 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 34 Bedrooms Hotel if you want to learn more about this place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This Playa Palms Beach Hotel in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Playa Palms Beach Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Pool
Designated Smoking Area
View
Private Beach
Ocean View
Oceanfront
Transportation/Shuttle
Security/Safety
Guest Services
Entertainment
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Fruit
  • Wine/Champagne
Activities
  • Beach
  • Private beach area
  • Beachfront
General
  • Soundproof rooms
  • Wifi in all areas
  • Safe
  • Non-smoking rooms
  • Designated smoking area
  • Family rooms
  • Air conditioning
Guest Services
  • 24-hour front desk
  • Airport shuttle
  • Shuttle service (additional charge)
  • Laundry
  • Airport shuttle (additional charge)
  • Shuttle service
  • Tour desk
  • Daily housekeeping
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Outdoor pool
  • Garden
  • Outdoor pool (year-round)
Security/Safety
  • Key access
  • Fire extinguishers
  • 24-hour security
  • Smoke alarms
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Property cleaned by professional cleaning companies
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • First aid kits available
  • Process in place to check health of guests
  • Screens or physical barriers between staff and guests in appropriate areas
  • Mobile app for room service
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Pool with view
  • Beach umbrellas
  • Beach chairs/Loungers
  • Swimming pool
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed

Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

License number: 008-007-007038

Reviews

Value for money:
8.2
Location:
9.06
Staff:
8.92
Facilities:
8.33
Comfort:
8.75
Cleanliness:
8.7
Lana
Feb 18, 2026 08:00:00 AM
Review Score:   9
Canada
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Great location and friendly staff.
Negative: No coffee pot, had a single coffee maker that takes pods. First 2 pods free then it costs 2.50 per pod.
See All Reviews

Room Arrangement

Room Info Facilities
Ocean View Studio
Room Type: Studio
Room Size: 49 m2
1 Queen bed(s) Bed
Ocean View Studio

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Towels, Body soap, Private bathroom, Conditioner, Toilet paper, Shampoo, Toilet, Shower, Free toiletries, Hairdryer

General

Mosquito net, Soundproof, Fan, Ironing facilities, Trash cans, Key access, Tile/Marble floor, Smoke Alarm, Safe, Private entrance, Air conditioning

Media & Technology

Cable channels, Flat-screen TV, Satellite channels, TV

Kitchen

Microwave, Kitchenette, Toaster, Stovetop, Coffee machine, Kitchenware, Refrigerator, Dining table

Outdoors

Outdoor furniture, Patio, Terrace, Balcony

Living Area

Sitting area

View

Sea view, View, Pool view

Bedroom

Linens, Wardrobe or closet

Pool and Spa

Pool towels

Room amenities

Hypoallergenic pillow

Exclusive services

Access to a private beach
Studio with Garden View
Room Type: Studio
Room Size: 45 m2
1 Queen bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Towels, Body soap, Private bathroom, Conditioner, Toilet paper, Shampoo, Toilet, Shower, Free toiletries, Hairdryer

General

Mosquito net, Soundproof, Fan, Ironing facilities, Trash cans, Key access, Tile/Marble floor, Smoke Alarm, Safe, Private entrance, Air conditioning

Media & Technology

Cable channels, Flat-screen TV, Satellite channels, TV

Kitchen

Microwave, Kitchenette, Toaster, Stovetop, Coffee machine, Kitchenware, Refrigerator, Dining table

Outdoors

Outdoor furniture, Patio, Terrace, Balcony

Living Area

Dining area, Sitting area

Bedroom

Linens, Wardrobe or closet

View

Garden view

Pool and Spa

Pool towels

Room amenities

Hypoallergenic pillow

Exclusive services

Access to a private beach
One-Bedroom Apartment
Room Type: Apartment
Room Size: 65 m2
1 Sofa bed Bed
1 Queen bed(s) Bed
One-Bedroom Apartment

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

Bathroom

Body soap, Private bathroom, Conditioner, Toilet paper, Shampoo, Toilet, Shower, Free toiletries, Hairdryer

General

Fan, Smoke Alarm, Safe, Private entrance, Air conditioning

Media & Technology

Cable channels, TV

Kitchen

Microwave, Kitchenette, Toaster, Kitchen, Stovetop, Kitchenware, Coffee machine, Refrigerator

Outdoors

Terrace, Balcony

View

Garden view

Pool and Spa

Pool towels

Exclusive services

Access to a private beach
Ocean Front Studio
Room Type: Studio
Room Size: 51 m2
1 Queen bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Towels, Body soap, Private bathroom, Conditioner, Toilet paper, Shampoo, Toilet, Shower, Free toiletries, Hairdryer

General

Mosquito net, Soundproof, Fan, Ironing facilities, Trash cans, Key access, Tile/Marble floor, Smoke Alarm, Safe, Private entrance, Air conditioning

Media & Technology

Cable channels, Flat-screen TV, Satellite channels, TV

Kitchen

Microwave, Kitchenette, Toaster, Stovetop, Coffee machine, Kitchenware, Refrigerator, Dining table

Outdoors

Outdoor furniture, Patio, Terrace, Balcony

Living Area

Dining area, Sitting area

View

Sea view, View

Bedroom

Linens, Wardrobe or closet

Pool and Spa

Pool towels

Room amenities

Hypoallergenic pillow

Exclusive services

Access to a private beach
Superior Apartment
Room Type: Apartment
Room Size: 65 m2
1 Queen bed(s) Bed
1 King bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

Bathroom

Body soap, Private bathroom, Conditioner, Toilet paper, Shampoo, Toilet, Shower, Free toiletries, Hairdryer

General

Fan, Smoke Alarm, Safe, Private entrance, Air conditioning

Media & Technology

Cable channels, TV

Outdoors

Patio, Balcony

Kitchen

Microwave, Toaster, Kitchen, Stovetop, Kitchenware, Coffee machine, Refrigerator

Living Area

Dining area

View

Sea view

Pool and Spa

Pool towels

Exclusive services

Access to a private beach
Penthouse Apartment
Room Type: Apartment
Room Size: 62 m2
1 Twin bed(s) Bed
1 Queen bed(s) Bed

Bathroom

Towels, Body soap, Private bathroom, Conditioner, Toilet paper, Shampoo, Toilet, Shower, Free toiletries, Hairdryer

General

Mosquito net, Soundproof, Fan, Ironing facilities, Trash cans, Tile/Marble floor, Smoke Alarm, Safe, Private entrance, Air conditioning

Media & Technology

Cable channels, Flat-screen TV, Satellite channels, TV

Outdoors

Patio, Terrace, Balcony

Kitchen

Microwave, Toaster, Kitchen, Coffee machine, Refrigerator

Living Area

Sitting area

View

Sea view, View

Bedroom

Wardrobe or closet

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Room amenities

Hypoallergenic pillow

Exclusive services

Access to a private beach

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Playa Palms Beach Hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this Playa Palms Beach Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Playa Palms Beach Hotel starts from $114 per night with includes Security/Safety, Guest Services, Private Beach, Oceanfront, Entertainment, Child Friendly, Internet, Laundry, Air Conditioner, Pool, Designated Smoking Area, View, Ocean View, Transportation/Shuttle with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Playa Palms Beach Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Playa Palms Beach Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD114
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