Playacar Palace - All Inclusive | Resort in Playa del Carmen

| 8.3 (67 Reviews) |  7 Bathrooms  24 Guests
Playacar Fase I Resort | Playacar Palace - All Inclusive

Resort in Playacar Fase I, Playa del Carmen

Located in Playa del Carmen's Hotel Zone, this all-inclusive resort offers luxurious guestrooms, relaxing facilities and first-rate services for an unforgettable vacation in the Riviera Maya. Playacar Palace - All Inclusive features a beautiful outdoor pool with a swim-up bar. Guests can explore nearby archaeological sites on a guided tour right from the hotel, then enjoy nightly entertainment. After a busy day, guests can relax in a guestroom at the Palace Playacar that offers a flat-screen LCD TV and fully stocked mini-bar. Guests will also enjoy upscale bath amenities, bathrobes and slippers as well as 24-hour room service and turndown service. Guests have free access to the Playacar Palace's sister hotels in Cancún. Except Le Blanc.

Playacar Palace - All Inclusive is located in Playa del Carmen.

This 165 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Bar, Guest Services, Designated Smoking Area, and several others. This is a 5 star rated property and has over 67 reviews with the average score of 8.3 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 165 Bedrooms Resort if you want to learn more about this place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This Playacar Palace - All Inclusive in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Playacar Palace - All Inclusive”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Special diet meals (on request)
  • Fruit
  • Breakfast in the room
  • Kids' meals
  • Bar
  • Snack bar
Parking
  • Free parking
  • Private Parking
  • Parking on site
  • Parking
Activities
  • Spa/Wellness packages
  • Makeup services
  • Spa
  • Public Bath
  • Massage
  • Fitness center
  • Diving
  • Open-air bath
  • Spa lounge/Relaxation area
  • Beach
  • Pool table
  • Hot tub/Jacuzzi
  • Kids' club
  • Pedicure
  • Solarium
  • Fitness
  • Manicure
  • Playground
  • Beauty services
  • Entertainment staff
  • Spa facilities
Entertainment
  • Board games/Puzzles
General
  • Facilities for disabled guests
  • Elevator
  • Wifi in all areas
  • Family rooms
  • Non-smoking rooms
  • Designated smoking area
  • Air conditioning
  • Safe
  • Heating
Guest Services
  • Laundry
  • Currency exchange
  • Airport shuttle (additional charge)
  • Concierge
  • Babysitting/Child services
  • Shared lounge/TV area
  • Hair/Beauty salon
  • Car rental
  • Baggage storage
  • Meeting/Banquet facilities
  • Room service
  • Dry cleaning
  • Airport shuttle
  • Ironing service
  • Daily housekeeping
  • Fax/Photocopying
  • Business center
  • Tour desk
  • ATM on site
  • Valet parking
  • 24-hour front desk
  • Invoice provided
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Outdoor pool
  • Sun deck
  • Outdoor pool (year-round)
Security/Safety
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
  • 24-hour security
  • Security alarm
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Cashless payment available
  • Contactless check-in/out
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Mobile app for room service
Spa
  • Swimming pool
  • Beach umbrellas
  • Beach chairs/Loungers
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Payment Policy
Credit card required
Pet Policy
Pets are not allowed

Guest who book 4 nights or more will get us$250 spa credit. a 16% service fee applies to services paid with spa credit. other terms and conditions may apply, if a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information, shuttle service between sister properties of palace resort is not included, please note that the "lounge and relaxation area" spa package has an additional charge as does the "beauty services" package which separately includes the following services: facial treatment, makeup service, hair treatment, manicure, pedicure, haircut, hair coloring, hairstyling, body treatment, body scrub, body wrap.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.16
Location:
8.97
Staff:
9.05
Facilities:
8.28
Comfort:
8.84
Cleanliness:
8.88
Simon
May 7, 2024 07:00:00 AM
Review Score:   9
United Kingdom
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: The hotel, staff and food were amazing, the whole family really enjoyed the stay. Pool Volleyball games were great fun and got us talking to other guests. Buffet and restaurant food all 5* especially liked Madre Mia with their own cocktail menu and interesting takes on local dishes.
Negative: They offered us a sales pitch in return for some vouchers which we spent on day trips, while the vouchers were much appreciated, they did go a bit hard sell on the membership with three different people trying to close the deal. We knew it wasn't for us (being a long haul flight away) so we weren't tempted although the last offer sounded reasonable. The evening entertainment program was a bit hit and miss, (possibly aimed at an older demographic). Circus show was very good, magic show was tired and tricks were obvious to anyone who was thinking about how they could be done.
Summary: Amazing hotel great location for visiting Cenotes, Tulum, Cozumel and Akumol.
See All Reviews

Room Arrangement

Room Info Facilities
Superior Deluxe Honeymoon Suite Ocean View - King Size Bed
Room Type: Double
Room Size: 48 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Free toiletries, Private bathroom, Shower, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Conditioner, Toothbrush, Shower cap, Toilet, Towels

General

Iron, Air conditioning, Trash cans, Safe

Media & Technology

Flat-screen TV, Telephone, Cable channels

Services

Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Balcony

Living Area

Desk

View

Sea view

Kitchen

Wine glasses, Coffee machine

Bedroom

Linens

Room Amenities

Non-feather pillow, Drying rack for clothing

Exclusive services

Free gym access
Superior Deluxe Partial Ocean View - Kids & Teens Free
Room Type: Quad
Room Size: 48 m2
1 King bed(s) Bed
2 Full bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Free toiletries, Private bathroom, Shower, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Conditioner, Toothbrush, Shower cap, Toilet, Towels

General

Iron, Air conditioning, Trash cans, Safe

Media & Technology

Flat-screen TV, Telephone, Cable channels

Services

Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Balcony

Living Area

Desk

View

View, Sea view

Kitchen

Wine glasses, Coffee machine

Bedroom

Linens

Room Amenities

Non-feather pillow, Drying rack for clothing

Exclusive services

Free gym access
Superior Deluxe Ocean View - Kids & Teens Free
Room Type: Quad
Room Size: 48 m2
1 King bed(s) Bed
2 Full bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Free toiletries, Private bathroom, Shower, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Conditioner, Toothbrush, Shower cap, Toilet, Towels

General

Iron, Air conditioning, Trash cans, Safe

Media & Technology

Flat-screen TV, Telephone, Cable channels

Services

Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Balcony

Living Area

Desk

View

View, Sea view

Kitchen

Wine glasses, Coffee machine

Bedroom

Linens

Room Amenities

Non-feather pillow, Drying rack for clothing

Exclusive services

Free gym access
Superior Walk Out Suite Ocean Front - Kids & Teens Free
Room Type: Suite
Room Size: 48 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Free toiletries, Private bathroom, Shower, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Conditioner, Toothbrush, Shower cap, Toilet, Towels

General

Iron, Air conditioning, Trash cans, Safe

Media & Technology

Flat-screen TV, Telephone, Cable channels

Services

Wake-up service/Alarm clock

Activities

Hot tub

Living Area

Desk

Kitchen

Wine glasses, Coffee machine

Bedroom

Linens

Room Amenities

Non-feather pillow, Drying rack for clothing

Exclusive services

Free gym access
Superior Governor Suite Ocean View - King Size Bed
Room Type: Suite
Room Size: 67 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Free toiletries, Private bathroom, Shower, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Conditioner, Toothbrush, Shower cap, Toilet, Towels

General

Iron, Air conditioning, Trash cans, Safe

Media & Technology

Flat-screen TV, Telephone, Cable channels

Services

Wake-up service/Alarm clock

Activities

Hot tub

Living Area

Desk

View

Sea view

Kitchen

Wine glasses, Coffee machine

Bedroom

Linens

Room Amenities

Non-feather pillow, Drying rack for clothing

Exclusive services

Free gym access
Two Bedroom Presidential Suite Ocean View - Kids & Teens Free
Room Type: Suite
Room Size: 106 m2
1 King bed(s) Bed
2 Full bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Free toiletries, Private bathroom, Shower, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Conditioner, Toothbrush, Shower cap, Toilet, Towels

General

Iron, Air conditioning, Trash cans, Safe

Media & Technology

Flat-screen TV, Telephone, Cable channels

Services

Wake-up service/Alarm clock

Activities

Hot tub

Living Area

Desk

View

Sea view

Kitchen

Wine glasses, Coffee machine

Bedroom

Linens

Room Amenities

Non-feather pillow, Drying rack for clothing

Exclusive services

Free gym access
Check Resort Availability
Nightly rates from:
USD $1,666
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