Is this Portonovo Hotel & Suites pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Portonovo Hotel & Suites?

Check-in time for Portonovo Hotel & Suites starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Portonovo Hotel & Suites have a swimming pool?

No, this Portonovo Hotel & Suites does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Portonovo Hotel & Suites?

Best-rates for the Portonovo Hotel & Suites starts from $49 per night with includes Restaurant, Laundry, Air Conditioner, Security/Safety, Bedding/Linens, Internet, Accessibility, Wellness Facilities, Guest Services, Child Friendly, Wheelchair Accessible, Business Services, Toiletries, Bar, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Portonovo Hotel & Suites a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Portonovo Hotel & Suites wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Portonovo Hotel & Suites is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Portonovo Hotel & Suites?

Based on the information reported by the owner or manager, the Portonovo Hotel & Suites indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Portonovo Hotel & Suites?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Portonovo Hotel & Suites | Hotel in Mexico City

| 8.2 (1010 Reviews) | 1 Bathroom

Benito Juarez Hotel | Portonovo Hotel & Suites

Hotel in Benito Juarez, Mexico City

Hotel with a restaurant, near World Trade Center Mexico City
Along with a restaurant, this smoke-free hotel has a bar/lounge and a business center. WiFi in public areas is free. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Portonovo Hotel & Suites offers 85 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Cable television is provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

Amenities

Air Conditioner

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Hair dryer (on request)

Free toiletries

Towels

Bedroom

Air conditioning

Phone

Desk

Breakfast

Cooked-to-order breakfast available for a fee daily 7:00 AM–11:30 AM: MXN 100-200 per person

Room service available

1 bar

1 restaurant

Free bottled water

Parking

No onsite parking available

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator

Wheelchair-accessible path of travel

Entertainment

Cable channels

General

Meeting room

Business center

Front-desk safe

Elevator

Free newspapers in lobby

English

Spanish

Smoke-free property

Guest Services

Laundry facilities

Laundry facilities

Daily housekeeping

24-hour front desk

Dry cleaning service

Luggage storage

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Policies

Check-in

Check-in start time: 2 pm; check-in end time: midnight contactless check-in available late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 11 am contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for mxn 350.0 per day. cribs (infant beds) are not available.

Payment Policy

Fee for cooked-to-order breakfast: approximately mxn 100 to 200 per person rollaway bed fee: mxn 350.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Jannet

Aug 12, 2025 01:41:28 AM

Review Score: 10

Summary: I loved the room and the restaurant was a great experience amazing food and the jacuzzi was just outstanding! Thank you

See All Reviews

Room Arrangement

Room Info	Facilities
Junior Suite Room Size: m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Partially open bathroom, Number of bedrooms - 0, Shower only, Wheelchair accessible, Extra bed count 1, Separate dining area, LCD TV, Number of bathrooms - 1, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1
Master Suite Room Size: m² 1 King Bed	General Rollaway/extra beds (surcharge), Number of bedrooms - 1, Wheelchair accessible, Extra bed count 1, Number of living rooms 1, Flat-panel TV, Number of bathrooms - 1, Jetted bathtub, Private bathroom, Separate bathtub and shower, Wardrobe or closet, Bed count minimum 1, Bed count maximum 1
Standard Room Room Size: m² 1 King Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Shower only, Bed count minimum 1, Bed count maximum 1, Flat-panel TV, Number of bathrooms - 1