Portonovo Hotel & Suites | Hotel in Mexico City

| 8.2 (1008 Reviews) |  1 Bathroom
Benito Juarez Hotel | Portonovo Hotel & Suites

Hotel in Benito Juarez, Mexico City

Along with a restaurant, this smoke-free hotel has a bar/lounge and a business center. WiFi in public areas is free. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Portonovo Hotel & Suites offers 85 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Cable television is provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

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Amenities

Air Conditioner
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Policies

Check-in
Check-in start time: 2 pm; check-in end time: midnight contactless check-in available late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 11 am contactless check-out available
Child Policy
Children are welcome. rollaway/extra beds are available for mxn 450.0 per day. cribs (infant beds) are not available.
Payment Policy
Fee for cooked-to-order breakfast: approximately mxn 100 to 200 per person rollaway bed fee: mxn 450.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Charles
Apr 8, 2026 04:24:20 PM
Review Score:   6
Summary: The location and price is great . Using your room to have electricity is horrible . Your room is always hot and uncomfortable temperature when you return . They have Ac set at temp and timers that can not be adjusted. The rooms are spacious and clean . Thhe whole part of having to use room key to get electricity is NOT IT . NO fun walking into hot and stuffy room . Shows how cheap the owners are . Love the Hotel for location and safety .
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FAQ's

Is this Portonovo Hotel & Suites pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Portonovo Hotel & Suites?

Check-in time for Portonovo Hotel & Suites starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Portonovo Hotel & Suites have a swimming pool?

No, this Portonovo Hotel & Suites does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Portonovo Hotel & Suites?

Best-rates for the Portonovo Hotel & Suites starts from $62 per night with includes Child Friendly, Air Conditioner, Wheelchair Accessible, Bar, Toiletries, Guest Services, Bedding/Linens, Breakfast, Internet, Security/Safety, Business Services, Restaurant, Accessibility, Wellness Facilities, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Portonovo Hotel & Suites a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Portonovo Hotel & Suites wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Portonovo Hotel & Suites is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Portonovo Hotel & Suites?

Based on the information reported by the owner or manager, the Portonovo Hotel & Suites indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Portonovo Hotel & Suites?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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