Residence Inn by Marriott Cancun Hotel Zone | Hotel in Cancun

| 8.8 (2811 Reviews) |   Pet Friendly  1 Bathroom
Zona Hotelera Hotel | Residence Inn by Marriott Cancun Hotel Zone

Hotel in Zona Hotelera, Cancun

Along with 2 outdoor pools, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite.
Housekeeping is available on request.
Residence Inn by Marriott Cancun Hotel Zone offers 158 accommodations with safes and coffee/tea makers. Rooms open to balconies. Accommodations have separate sitting areas and include dining tables and kitchen islands. 55-inch flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Cancun hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


2 outdoor swimming pools are on site along with a 24-hour fitness center.

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Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shower
  • Toilet paper
  • Soap
  • Towels
  • Shampoo
  • Free toiletries
  • Hair dryer
  • Private bathroom
Bedroom
  • Blackout drapes/curtains
  • Free rollaway beds
  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Phone
  • Recycling
  • Iron/ironing board
  • Desk chair
  • Safe
  • Separate sitting area
  • Free local calls
  • Laptop-friendly workspace
  • Water-efficient showers only
  • Soundproofing
  • Connecting rooms available
Breakfast
  • Free buffet breakfast available daily 6:30 AM–10:00 AM
  • 1 poolside bar and 1 bar
  • Cleaning supplies
  • Cookware/dishes/utensils
  • Stovetop
  • Dishwasher
  • Kitchen island
  • Coffee/tea maker
  • Wet bar
  • Refrigerator
  • Microwave
  • Freezer
  • Kitchen
  • Dining room
  • Toaster
  • Griddle
  • Dining table
Parking
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour roundtrip airport shuttle
  • Free uncovered self parking on site
  • Airport shuttle on request
Accessibility
  • Toilet grab bar height (inches): 24
  • 3 on-site accessible parking spaces
  • Phone accessibility kit
  • Elevator
  • Stairway handrail height (inches): 24
  • Wheelchair-accessible pool
  • Pool hoist on site
  • Transfer shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchairs available on site
  • Handrails in stairways
  • Tile flooring in public areas
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path of travel
  • Braille signage
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Stair-free path to entrance
  • Elevator door width (inches): 49
  • Visual fire alarm
  • Height-adjustable showerhead
  • Area rugs in room
  • Accessible airport shuttle
  • Wheelchair-accessible restaurant
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible business center
  • Lever door handles
  • Smooth flooring in room
  • Area rugs in public areas
  • Grab bar near toilet
  • Wheelchair-accessible fitness center
  • Well-lit path to entrance
  • Front entrance ramp
Activities
  • Adjacent to a golf course
  • 2 outdoor pools
  • 24-hour fitness center
Entertainment
  • Cable channels
  • 55-inch flat-screen TV
General
  • Meeting rooms - 3
  • Computer station
  • 24-hour business center
  • Conference center (2540 square feet of space)
  • Grocery/convenience store
  • Banquet hall
  • Elevator
  • Reception hall
  • ATM/banking services
  • English
  • Spanish
  • Vegan dining options
  • Communal living room
  • Vegetarian dining options
  • TV in lobby
  • Smoke-free property
Guest Services
  • Grocery/convenience store
  • Soundproofed rooms
  • Separate dining area
  • Full-sized refrigerator
  • Free rollaway/extra beds
  • Snack bar/deli
  • Microwave
  • Kitchen
  • Free cribs/infant beds
  • Laundry facilities
  • 2 outdoor pools
  • Dining table
  • Golf clubhouse
  • Free grocery shopping service
  • Multilingual staff
  • Daily housekeeping
  • Change of towels (on request)
  • 24-hour front desk
  • Change of bedsheets (on request)
  • Laundry facilities
  • Wedding services
  • Tour/ticket assistance
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi
Outdoors
  • Outdoor furniture
  • Pool sun loungers
  • Rooftop terrace
  • Pool umbrellas
  • Balcony

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available express check-out available
Child Policy
Children are welcome. kids stay free! up to 2 children 17 years old and younger stay free when using existing bedding. free rollaway/extra beds! free cribs (infant beds)!
Payment Policy
Pet deposit: usd 50 per stay pet fee: usd 27.4 per accommodation, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of usd 27.4 per accommodation, per night, plus a deposit of usd 50 per stay service animals are welcome, and are exempt from fees welcoming dogs and cats only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges long-term renters welcome noise-free guestrooms cannot be guaranteed safety features at this property include a fire extinguisher and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Roy
Aug 30, 2026 04:17:34 PM
Review Score:   8
Summary: Loved the place. Quiet for the most part within driving distance for many of the various sights travelers like to visit. Rooftop pool is great! Only negative was we had to move twice due to a plumbing issue. But other than that y enjoye rtht stay.
See All Reviews

Room Arrangement

Room Info Facilities
Suite, 2 Bedrooms, Balcony
Room Size: 677.6 square feet m2
2 Double Beds
Suite, 2 Bedrooms, Balcony

General

Square meters - 62.95, Shared accommodation, Number of bedrooms - 1, Sofa bed, Balcony, Courtyard view, Oven, Square feet - 677.6, Ping - 19.0, Bed count minimum 2, Extra bed count 2, Bed count maximum 2
Studio, 2 Queen Beds, Partial Ocean View (Balcony)
Room Size: 526 square feet m2
2 Queen Beds
Studio, 2 Queen Beds, Partial Ocean View (Balcony)

General

Ping - 14.8, Square feet - 526, Number of bedrooms - 1, Sea view, Balcony, Extra bed count 1, Bed count minimum 2, Square meters - 48.87, Bed count maximum 2
Studio, 1 King Bed with Sofa bed, Ocean View (Balcony)
Room Size: 566 square feet m2
2 King Bed and Double Sofa Bed
Studio, 1 King Bed with Sofa bed, Ocean View (Balcony)

General

Square feet - 566, Ping - 16, Desk, Number of bedrooms - 1, Sofa bed, Balcony, Location - top floor, Square meters - 52.62, Ocean view, Bed count minimum 2, Extra bed count 2, Bed count maximum 2
Studio, 1 King Bed, Balcony
Room Size: 423 square feet m2
1 King Bed
Studio, 1 King Bed, Balcony

General

Square feet - 423, Square meters - 39.27, Desk, Number of bedrooms - 1, Balcony, Courtyard view, Ping - 11.9, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Studio, 2 Queen Beds, Balcony
Room Size: 526 square feet m2
2 Queen Beds
Studio, 2 Queen Beds, Balcony

General

Ping - 14.8, Grab bar - in shower, Doorway wheelchair width (centimeters) - 140, Wheelchair-width doorways, Square feet - 526, Number of bedrooms - 1, Accessible vanity height (inches) - 24, Accessible vanity height (centimeters) - 61, Wheelchair accessible, Extra bed count 1, Square meters - 48.87, Lowered electrical outlets in bathroom, Doorway wheelchair width (inches) - 55, Shower grab bar height (inches) - 24, Wheelchair-accessible bathroom vanity, Balcony, Courtyard view, Shower grab bar height (centimeters) - 61, Roll-in shower width (inches) - 24, Roll-in shower width (centimeters) - 61, Roll-in shower, Bed count minimum 2, Bed count maximum 2
Studio, 1 King Bed with Sofa bed, Partial Ocean View (Balcony)
Room Size: 566 square feet m2
2 King Bed and Double Sofa Bed
Studio, 1 King Bed with Sofa bed, Partial Ocean View (Balcony)

General

Square feet - 566, Partial sea view, Ping - 16, Desk, Number of bedrooms - 1, Sofa bed, Balcony, Square meters - 52.62, Bed count minimum 2, Extra bed count 2, Bed count maximum 2

FAQ's

Is this property pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Zona Hotelera hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Zona Hotelera hotel starts from $128 per night with includes Pool, Wheelchair Accessible, Balcony/Terrace, Accessibility, Wellness Facilities, Guest Services, Internet, Parking, Security/Safety, Bar, Transportation/Shuttle, Restaurant, Toiletries, Breakfast, Child Friendly, Kitchen, Air Conditioner, Pet Friendly, Business Services, Bedding/Linens, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Zona Hotelera hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Zona Hotelera hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.