Is this Polanco hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Polanco hotel?

Check-in time for Polanco hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Polanco hotel have a swimming pool?

No, this Polanco hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Polanco hotel?

Best-rates for the Polanco hotel starts from $90 per night with includes Child Friendly, Parking, TV, Accessibility, Security/Safety, Guest Services, Internet, Laundry, Wheelchair Accessible, Bedding/Linens, Wellness Facilities, Toiletries with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Polanco hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Polanco hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Polanco hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Polanco hotel?

Based on the information reported by the owner or manager, the Polanco hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Polanco hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Residence L'heritage Hipólito Taine by Bluebay | Hotel in Mexico City

| 7.2 (455 Reviews) | 1 Bathroom

Polanco Hotel | Residence L'heritage Hipólito Taine by Bluebay

Hotel in Polanco, Mexico City

Hotel with free parking, near Parque Zoologico de Chapultepec
This smoke-free hotel features a fitness center, a snack bar/deli, and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Other amenities include a front-desk safe.
Residence L'heritage Hipólito Taine by Bluebay offers 43 accommodations with safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Amenities

Parking

Wheelchair Accessible

Accessibility

Security/Safety

Bedding/Linens

Wellness Facilities

Toiletries

Guest Services

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Rainfall showerhead

Hair dryer

Toilet paper

Free toiletries

Soap

Towels

Shampoo

Shower

Bedroom

Safe

Iron/ironing board

Desk

Connecting rooms available

Electrical adapters/chargers

Phone

Free local calls

Breakfast

Room service available

Free bottled water

Parking

Limited onsite parking

Free self parking on site

Accessibility

Elevator door width (inches): 37

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator

Well-lit path to entrance

4 stairs to reach property

Activities

Fitness center

Entertainment

32-inch flat-screen TV

General

Front-desk safe

Elevator

Water dispenser

English

Spanish

Smoke-free property

Guest Services

Snack bar/deli

Tour/ticket assistance

Luggage storage

Front desk (limited hours)

Daily housekeeping

Internet

Available in all rooms: Free WiFi

In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Available in some public areas: Free WiFi

Policies

Check-in

Check-in start time: 3 pm; check-in end time: 10:00 pm late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

hamideh

Dec 1, 2025 04:05:33 AM

Review Score: 4

Summary: The room was extremely old. You could easily hear your neighbors. The towels very old and they were almost gray. The facility needs updating. The plus side is the staff and the location. The lady who prepared breakfast was amazing. After asking them to move us to a better room, we were moved to a room that they changed its floor and it smelled of the glues for the floor. We kept the windows open but it didn’t help. The room was being renovated and it had nothing. They brought us a lamp and a chair. Also the wifi was very slow.

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Room Arrangement

Room Info	Facilities
Standard Room Room Size: m² 1 Queen Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Double Room, 2 Bedrooms Room Size: m² 2 King Bed and Queen Bed	General Number of living rooms 0, Mini-fridge, Private bathroom, Kitchen, Number of bedrooms - 0, Microwave, Number of bathrooms - 2, Bed count minimum 2, Bed count maximum 2
Studio Suite Room Size: m² 1 King Bed	General Number of living rooms 0, Mini-fridge, Private bathroom, Kitchen, Number of bedrooms - 0, Microwave, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1