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Riviera del Sol | Hotel in Playa del Carmen

| 9.0 (959 Reviews) |  1 Bathroom
Gonzalo Guerrero Hotel | Riviera del Sol

Hotel in Gonzalo Guerrero, Playa del Carmen

An outdoor pool, a restaurant, and a children's pool are available at this hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include concierge services, a library, and tour/ticket assistance.
Riviera del Sol offers 23 air-conditioned accommodations with safes and complimentary toiletries. Rooms open to balconies. LED televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.


An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Pool
Designated Smoking Area
TV
Balcony/Terrace
Bedding/Linens
Restaurant
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet

Facility Overview

Bathrooms
  • Free toiletries
  • Shower
  • Private bathroom
  • Towels
Bedroom
  • Bed sheets
  • Free cribs/infant beds
  • Ceiling fan
  • Air conditioning
  • Safe
Breakfast
  • Free daily reception
  • 1 restaurant
  • Continental breakfast available for a fee weekdays 7:00 AM–11:00 AM: USD 10 for adults and USD 10 for children
Parking
  • No onsite parking available
  • Airport shuttle on request
  • 24-hour roundtrip airport shuttle (surcharge)
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • This property does not have elevators
  • Accessible airport shuttle
Activities
  • Fishing
  • Swimming
  • Beach access
  • Health/beauty spa
  • Theme parks
  • Snorkeling
  • Children's pool
  • Outdoor pool
Entertainment
  • Cable channels
  • LED TV
General
  • Mosquito nets
  • Designated smoking areas
  • Spanish
  • Russian
  • English
  • Library
  • Front-desk safe
Guest Services
  • Children's pool
  • Free cribs/infant beds
  • Outdoor pool
  • Multilingual staff
  • Daily housekeeping
  • Front desk (limited hours)
  • Tour/ticket assistance
  • Concierge services
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Pool sun loungers
  • Terrace
  • Garden
  • Balcony

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 10:00 pm early check-in subject to availability early check-in is available for a fee late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available
Child Policy
Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. free cribs (infant beds)!
Payment Policy
Fee for continental breakfast: approximately usd 10 for adults and usd 10 for children airport shuttle fee: usd 100 per vehicle (one-way, maximum occupancy 4) early check-in is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash safety features at this property include a fire extinguisher, a smoke detector, and a security system this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Isabella
Sep 29, 2026 08:12:02 PM
Review Score:   8
Summary: It was a decent hotel, the room was clean and the bed was comfortable. The breakfast was expensive so we did not get it. The only thing I did not like was that upon checkin we were told guests were allowed at the pool until 10 pm and when we brought guests they told us we had to pay more than $10usd per guest to use the pool. We had rented three rooms at the hotel, we are all older and responsible. It was disappointing miscommunication. The pool area is nice, although it was rarely used while we were there.
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Room Arrangement

Room Info Facilities
Standard King
Room Size: m2
1 King Bed
Standard King

General

Garden view, No rollaway/extra beds, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Superior King
Room Size: m2
1 King Bed
Superior King

General

Espresso maker, Garden view, No rollaway/extra beds, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Deluxe Double Room
Room Size: 301 square feet m2
2 Queen Beds
Deluxe Double Room

General

Square meters - 28.0, Square feet - 301, Desk, Espresso maker, Garden view, No rollaway/extra beds, Number of bedrooms - 1, Ping - 8, Bed count minimum 2, Bed count maximum 2
Standard Double Room
Room Size: 215 square feet m2
2 Queen Beds
Standard Double Room

General

Square meters - 20, Square feet - 215, Garden view, No rollaway/extra beds, Number of bedrooms - 1, Ping - 6, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Riviera del Sol has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Riviera del Sol starts from $50 per night with includes Child Friendly, Air Conditioner, Pool, Designated Smoking Area, Balcony/Terrace, Restaurant, Toiletries, Guest Services, Internet, TV, Bedding/Linens, Entertainment, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Riviera del Sol has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Riviera del Sol indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.