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Shangri-La Toronto | Hotel in Toronto

| 9.6 (1396 Reviews) |  1 Bathroom
Downtown Toronto Hotel | Shangri-La Toronto

Hotel in Downtown Toronto, Toronto

A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite.
Shangri-La Toronto offers 202 accommodations with iPads and minibars. Beds feature premium bedding. A pillow menu is available. 48-inch LCD televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.


An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Fireplace
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Heated floor (bathroom)
  • Soap
  • Deep soaking bathtub
  • Shampoo
  • Bathrobes
  • Separate bathtub and shower
  • Toothbrush and toothpaste (on request)
  • Towels
  • Rainfall showerhead
  • Designer toiletries
  • Toilet paper
  • Hair dryer
Bedroom
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Air conditioning (climate-controlled)
  • Pillow menu
  • Bed sheets
  • Premium bedding
  • Soundproofing
  • Connecting rooms available
  • Desk
  • Turndown service
  • Iron/ironing board
  • Phone
  • Safe
Breakfast
  • 24-hour room service
  • 1 bar
  • 1 restaurant and 1 coffee shop/cafe
  • Full breakfast available for a fee daily 7:00 AM–10:30 AM: CAD 56 for adults and CAD 56 for children
  • Minibar
  • Free bottled water
  • Coffee/tea maker
  • Electric kettle
Parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Valet parking on site (CAD 68 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
Accessibility
  • Wheelchair-accessible public washroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible registration desk
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge desk
  • Elevator
  • Wheelchair-accessible restaurant
Activities
  • Hiking/biking trails
  • Beach access
  • 24-hour fitness center
  • Steam room
  • Hot tub
  • Fitness classes
  • Sauna
  • Indoor pool
  • Full-service spa
Entertainment
  • iPad
  • 48-inch LCD TV
  • Pay movies
  • Satellite channels
General
  • Conference space
  • Meeting rooms
  • 24-hour business center
  • Ballroom
  • Reception hall
  • ATM/banking services
  • Elevator
  • Banquet hall
  • Japanese
  • Chinese (Mandarin)
  • Korean
  • Russian
  • English
  • French
  • Spanish
  • Smoke-free property
  • Fireplace in lobby
Guest Services
  • Wedding services
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance
  • Dry cleaning service
  • Daily housekeeping
  • Porter/bellhop
  • Turndown service
  • 24-hour front desk
  • Concierge services
  • Hair salon
  • Indoor pool
  • Babysitting (surcharge)
  • Soundproofed rooms
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Free pool cabanas
  • Terrace
  • Garden
Spa
  • Body treatments
  • Aromatherapy
  • Massage - deep-tissue
  • Turkish bath/hammam
  • Body scrubs
  • Manicures and pedicures
  • Massage - sports
  • Facials
  • Hydrotherapy
  • Massage/treatment rooms
  • Massage - hot stone
  • Body wraps

Policies

Check-in
Check-in start time: 4:00 pm; check-in end time: anytime early check-in subject to availability contactless check-in available minimum check-in age: 19
Check-out
Check-out before noon contactless check-out available express check-out available
Child Policy
Children are welcome. kids stay free! up to 2 children 11 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for full breakfast: approximately cad 56 for adults and cad 56 for children airport shuttle fee: cad 238 per vehicle (one-way, maximum occupancy 4) valet parking fee: cad 68 per night (in/out privileges) pet fee: cad 125 per accommodation (varies based on length of stay) service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of cad 125 per accommodation (varies based on length of stay) service animals are welcome, and are exempt from fees welcoming dogs and cats only 1 total (up to 50 lbs per pet) restrictions apply; for more information contact the property at the number on the booking confirmation food and water bowls are available

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted cashless transactions are available safety features at this property include a fire extinguisher this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property the listed child breakfast fee applies to guests age 11 and younger.

Reviews

Debra
Oct 6, 2026 05:54:13 AM
Review Score:   10
Summary: The hotel is definitely a great place to stay if you want a luxurious top notch experience. The room was spacious and very clean and quiet. We did the afternoon tea and spent time at the lounge at night to listen to live music. Everything was great and I would stay here again when in Toronto.
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Room Arrangement

Room Info Facilities
Deluxe Room, 1 King Bed
Room Size: 450 square feet m2
1 King Bed
Deluxe Room, 1 King Bed

General

Room and bed type depend on availability check-in, Square meters - 42, Square feet - 450, City view, Partially open bathroom, Number of bathrooms - 1, Number of bedrooms - 1, Pets not allowed, Ping - 12.65, Bed count minimum 1, Bed count maximum 1
Suite, 1 Bedroom (View)
Room Size: 635 square feet m2
1 King Bed
Suite, 1 Bedroom (View)

General

Square meters - 59, Square feet - 635, Number of living rooms 1, City view, Partially open bathroom, Number of bathrooms - 1, Slippers, Sofa bed, Number of bedrooms - 1, Pets not allowed, Ping - 17.85, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Premier Room, 1 King Bed
Room Size: 550 square feet m2
1 King Bed
Premier Room, 1 King Bed

General

Square meters - 51, Square feet - 550, City view, Partially open bathroom, Number of bathrooms - 1, Wheelchair accessible, Number of bedrooms - 1, Pets not allowed, Ping - 15, Bed count minimum 1, Bed count maximum 1
Executive Room, 1 King Bed
Room Size: 520 square feet m2
1 King Bed
Executive Room, 1 King Bed

General

Square meters - 48, Square feet - 520, City view, Partially open bathroom, Number of bathrooms - 1, Wheelchair accessible, Number of bedrooms - 1, Pets not allowed, Ping - 14.61, Bed count minimum 1, Bed count maximum 1
Suite (Shangri-La)
Room Size: 2200 square feet m2
2 King Beds
Suite (Shangri-La)

General

Balcony, Square meters - 204, Square feet - 2200, Separate dining area, Number of living rooms 1, Separate sitting area, City view, Private bathroom, Number of bathrooms - 2, Slippers, Sofa bed, Number of bedrooms - 1, Pets not allowed, Ping - 62, Other workout equipment, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Suite (Garden)
Room Size: 635 square feet m2
1 King Bed
Suite (Garden)

General

Balcony, Square meters - 59, Square feet - 635, Number of living rooms 1, Garden view, Partially open bathroom, Number of bathrooms - 2, Slippers, Number of bedrooms - 1, Pets not allowed, Ping - 17.85, Bed count minimum 1, Bed count maximum 1
Premier Room, 1 King Bed (View)
Room Size: 549 square feet m2
1 King Bed
Premier Room, 1 King Bed (View)

General

Square meters - 51, Square feet - 549, City view, Partially open bathroom, Number of bathrooms - 1, Number of bedrooms - 1, Pets not allowed, Ping - 15, Bed count minimum 1, Bed count maximum 1
Executive Room, 1 King Bed, Terrace
Room Size: 517 square feet m2
1 King Bed
Executive Room, 1 King Bed, Terrace

General

Square meters - 48, Square feet - 517, City view, Partially open bathroom, Number of bathrooms - 1, Number of bedrooms - 1, Terrace, Pets not allowed, Ping - 15, Bed count minimum 1, Bed count maximum 1
Executive Room, 2 Queen Beds
Room Size: 517 square feet m2
2 Queen Beds
Executive Room, 2 Queen Beds

General

Square meters - 48, Square feet - 517, City view, Partially open bathroom, Number of bathrooms - 1, Number of bedrooms - 1, Pets not allowed, Ping - 14.53, Bed count minimum 2, Bed count maximum 2
Deluxe Suite, 1 Bedroom
Room Size: 820 square feet m2
1 King Bed
Deluxe Suite, 1 Bedroom

General

Square meters - 76, Square feet - 820, Number of living rooms 1, City view, Partially open bathroom, Number of bathrooms - 1, Slippers, Sofa bed, Number of bedrooms - 1, Pets not allowed, Ping - 23.04, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Premier Room, 2 Queen Beds
Room Size: 549 square feet m2
2 Queen Beds
Premier Room, 2 Queen Beds

General

Square meters - 51, Square feet - 549, City view, Partially open bathroom, Number of bathrooms - 1, Number of bedrooms - 1, Pets not allowed, Ping - 15.43, Bed count minimum 2, Bed count maximum 2
Premium Suite
Room Size: 940 square feet m2
1 King Bed
Premium Suite

General

Square meters - 87, Square feet - 940, Number of living rooms 1, Separate sitting area, City view, Private bathroom, Number of bathrooms - 2, Slippers, Number of bedrooms - 1, Pets not allowed, Ping - 26, Bed count minimum 1, Bed count maximum 1
Suite (Owner)
Room Size: 1100 square feet m2
1 King Bed
Suite (Owner)

General

Balcony, Square meters - 102, Square feet - 1100, Number of living rooms 1, Separate sitting area, City view, Private bathroom, Balcony or patio, Number of bathrooms - 1, Slippers, Sofa bed, Number of bedrooms - 1, Pets not allowed, Ping - 31, Bed count minimum 1, Bed count maximum 1, Extra bed count 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Shangri-La Toronto has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Shangri-La Toronto starts from $447 per night with includes TV, Balcony/Terrace, Accessibility, Bedding/Linens, Bar, Breakfast, Child Friendly, Hot Tub, Wheelchair Accessible, Business Services, Restaurant, Guest Services, Kitchen, Air Conditioner, Pool, Wellness Facilities, Fireplace, Toiletries, Entertainment, Parking, Security/Safety, Spa, Internet, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shangri-La Toronto is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Shangri-La Toronto indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.