The Charles Hotel | Hotel in Niagara-on-the-Lake

| 8.8 (587 Reviews) |  1 Bathroom
Historic Old Town Hotel | The Charles Hotel

Hotel in Historic Old Town, Niagara-on-the-Lake

Boutique inn with free parking, steps from Niagara River Gorge
A restaurant, a bar/lounge, and concierge services are available at this smoke-free inn. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a garden are onsite.
Change of towels is available on request.
The Charles Hotel offers 12 air-conditioned accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and down comforters. Digital television is provided.

This Niagara-on-the-Lake inn provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.


The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
TV
Balcony/Terrace
Security/Safety
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Toilet paper
  • Hair dryer
  • Towels
  • Soap
  • Shampoo
  • Designer toiletries
Bedroom
  • Air conditioning
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Down comforter
  • Egyptian cotton sheets
  • Bed sheets
  • Heating
  • Phone
  • Recycling
  • Individually furnished
  • Individually decorated
  • Iron/ironing board
  • Water-efficient showers only
  • Water-efficient toilets only
  • Energy-saving switches
  • LED light bulbs
  • Free local calls
  • Window screens
Breakfast
  • 1 bar
  • 1 restaurant
  • Room service available
  • Cooked-to-order breakfast available for a fee daily 8:00 AM–10:30 AM: CAD 35 for adults and CAD 25 for children
  • Coffee/tea maker
Parking
  • Free uncovered self parking on site
  • Limited onsite parking
Accessibility
  • Well-lit path to entrance
  • Handrails in stairways
  • Area rugs in public areas
  • This property does not have elevators
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Upper floors accessible by stairs only
Activities
  • Boat tours
  • Golfing
  • Hiking/biking trails
Entertainment
  • Digital channels
  • 55-inch TV
General
  • English
  • French
  • Vegan dining options
  • Smoke-free property
  • At least 80% of food locally-sourced
  • At least 80% lighting from LEDs
  • Vegetarian dining options
Guest Services
  • Daily housekeeping
  • Change of bedsheets (on request)
  • Concierge services
  • 24-hour front desk
  • Change of towels (on request)
Internet
  • Available in some public areas: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in all rooms: Free WiFi
Outdoors
  • Garden
  • Terrace

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 11:30 pm contactless check-in available minimum check-in age: 21
Check-out
Check-out before 11 am contactless check-out available
Child Policy
Children are welcome.
Payment Policy
Fee for cooked-to-order breakfast: approximately cad 35 for adults and cad 25 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed onsite parties or group events are strictly prohibited special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and debit cards; cash is not accepted this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

michael
Dec 25, 2025 03:04:24 AM
Review Score:   10
Summary: The elegance and the food were top notch.
See All Reviews

Room Arrangement

Room Info Facilities
Premium Room
Room Size: 250 square feet m2
1 Queen Bed
Premium Room

General

Number of living rooms 0, Hydromassage showerhead, Number of bedrooms - 0, Shower/tub combination, Ping - 7, Square feet - 250, Square meters - 23, Number of bathrooms - 1, Private bathroom, Deep soaking bathtub, No rollaway/extra beds, No cribs (infant beds), Garden view, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 Queen Bed
Room Size: 200 square feet m2
1 Queen Bed
Deluxe Room, 1 Queen Bed

General

Number of living rooms 0, Number of bedrooms - 0, Shower/tub combination, Ping - 6, Square meters - 19, Square feet - 200, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Garden view, Bed count minimum 1, Bed count maximum 1
Basic Room, 1 Double Bed, Non Smoking
Room Size: 100 square feet m2
1 Double Bed
Basic Room, 1 Double Bed, Non Smoking

General

Number of living rooms 0, Number of bedrooms - 0, Shower only, Square feet - 100, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, Square meters - 9, No cribs (infant beds), Garden view, Ping - 3, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this The Charles Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the The Charles Hotel have a swimming pool?

No, this The Charles Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Charles Hotel?

Best-rates for the The Charles Hotel starts from $217 per night with includes Internet, Kitchen, Security/Safety, Bar, Laundry, Child Friendly, Fireplace/Heating, Toiletries, Balcony/Terrace, Wellness Facilities, Breakfast, Air Conditioner, Parking, TV, Bedding/Linens, Restaurant, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Charles Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Charles Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Charles Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Charles Hotel?

Based on the information reported by the owner or manager, the The Charles Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Charles Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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USD217
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