Is this Puerto Morelos resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Puerto Morelos resort?

Check-in time for Puerto Morelos resort starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Puerto Morelos resort have a swimming pool?

Yes, this Puerto Morelos resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Puerto Morelos resort?

Best-rates for the Puerto Morelos resort starts from $1,916 per night with includes View, Oceanfront, Wellness Facilities, Pool, Private Beach, Balcony/Terrace, Spa, Designated Smoking Area, Restaurant, Bar, Guest Services, Breakfast, Internet, Air Conditioner, Parking, Ocean View, Transportation/Shuttle, Security/Safety, Sports/Activities, Entertainment, Hot Tub with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Puerto Morelos resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the resort has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Puerto Morelos resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Puerto Morelos resort has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Puerto Morelos resort?

Based on the information reported by the owner or manager, the Puerto Morelos resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Puerto Morelos resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Puerto Morelos resort are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The Eden by Desire Riviera Maya All Inclusive - Couples Only | Resort in Puerto Morelos

| 7.5 (2 Reviews) | 7 Bathrooms 14 Guests

Puerto Morelos Resort | The Eden by Desire Riviera Maya All Inclusive - Couples Only

Resort in Puerto Morelos

Located in Puerto Morelos, a few steps from Playa Punta Caracol, The Eden by Desire Riviera Maya All Inclusive - Couples Only has accommodations with an outdoor swimming pool, free private parking, a fitness center and a garden. Offering a restaurant, the property also has a private beach area, as well as a sauna and a hot tub. The property provides a 24-hour front desk, airport transportation, room service and free WiFi throughout the property. The resort will provide guests with air-conditioned rooms offering a closet, a coffee machine, a safety deposit box, a flat-screen TV and a private bathroom with a shower. Breakfast is available, and includes buffet, à la carte and continental options. The Eden by Desire Riviera Maya All Inclusive - Couples Only has a terrace. Cancun Government Palace is 23 miles from the accommodation, while Cancun Bus Station is 23 miles from the property. Cancún International Airport is 15 miles away.

The Eden by Desire Riviera Maya All Inclusive - Couples Only is located in Puerto Morelos.

This 49 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Designated Smoking Area, Restaurant, Bar, and several others. This is a 5 star rated property and has over 2 reviews with the average score of 7.5 . Coming to Puerto Morelos and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 49 Bedrooms Resort if you want to learn more about this place in Puerto Morelos. These details are authentic, as they are provided by our partner, booking.com.

This The Eden by Desire Riviera Maya All Inclusive - Couples Only in Puerto Morelos is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Eden by Desire Riviera Maya All Inclusive - Couples Only”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Private Beach

Ocean View

Balcony/Terrace

Oceanfront

Transportation/Shuttle

Security/Safety

Sports/Activities

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Hot Tub

Internet

Facility Overview

Breakfast

Special diet meals (on request)

Snack bar

Restaurant

Wine/Champagne

Parking

Private Parking

Free parking

Parking

Parking on site

Activities

Head massage

Spa/Wellness packages

Manicure

Back massage

Beach

Fitness center

Pedicure

Couples' massage

Full-body massage

Sauna

Foot massage

Neck massage

Live music/Performance

Hot tub/Jacuzzi

Beachfront

Massage

Makeup services

Hand massage

Entertainment staff

Body treatments

Haircut

Steam room

Beauty services

Hair treatments

Hairstyling

Fitness

Facial treatments

Private beach area

Nightclub/DJ

Evening entertainment

Spa facilities

General

Air conditioning

Safe

Designated smoking area

Non-smoking rooms

Smoke-free property

Adults only

Wifi in all areas

Guest Services

Airport shuttle

Private check-in/out

Currency exchange

Room service

Shuttle service (additional charge)

Daily housekeeping

Airport shuttle (additional charge)

Tour desk

24-hour front desk

Concierge

Baggage storage

Shuttle service

Invoice provided

Internet

Internet

Free Wifi

Wifi

Outdoors

Garden

Outdoor pool

Terrace

Outdoor pool (year-round)

Outdoor furniture

Security/Safety

Fire extinguishers

24-hour security

CCTV outside property

Security alarm

CCTV in common areas

Smoke alarms

Guests have the option to cancel any cleaning services for their accommodation during their stay

Property cleaned by professional cleaning companies

Guest accommodation sealed after cleaning

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Food can be delivered to guest accommodation

All plates, cutlery, glasses, and other tableware sanitized

Breakfast to-go containers

Physical distancing in dining areas

Delivered food covered securely

Hand sanitizer in guest accommodation and common areas

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Staff follow all safety protocols as directed by local authorities

Process in place to check health of guests

First aid kits available

Cashless payment available

Physical distancing rules followed

Spa

Pool with view

Swimming pool

Beach umbrellas

Beach chairs/Loungers

Pool bar

Rooftop pool

Transportation/Shuttle

Airport pickup

Airport drop-off

Policies

Check-in

The minimum age for check-in is 21

Pet Policy

Pets are not allowed

A mandatory environmental sanitation fee of mx $65.14 pesos per night/per room will be collected at the front desk at the time of check-in please note that this hotel is for couples only, single occupancy reservations will be canceled, no single occupancy allowed. when booking 3 rooms or more, different policies and additional supplements may apply.this property does not accommodate bachelor(ette) or similar parties, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

wayne

Oct 1, 2025 07:00:00 AM

Review Score: 10

USA

Reviewer Type: Couple

Travel Purpose: leisure

Positive: This was our first time visit to this resort (or one similar) and we found it to be very inviting and open without any uncomfortable pressure from others there. The Eden rooms were new and very nice, but the older rooms did not look bad and something we would possibly stay in also for future trips. This has been a bad year everywhere in the Caribbean with the sargassam seaweed. While this resort doesn't have much of a beach presence (one small area with a few cabanas), the pool environment more than makes up for it. We will definitely attend again.

Negative: The restaurants are nice and offer respectable menus, but the food is so-so. It was nothing bad but not the highlight of the resort. Our only other complaint was they offer and want to upsell some type of membership program, which we were fine with and agreed to an appointment to discuss it on the morning of our second full day. Prior to the appointment we were politely approached several times to check on us but also to remind us again of the appointment and confirm that we were coming. Again, not really an issue, all of the employees were nice. On the morning of the appointment we were awakened by a phone call again asking us if we were coming to the appointment which was still almost an hour away. That point crossed the line and became too pushy for us. After being given a hard no there was no further issue and I understand that they are trying to make their sales, but when you're trying to relax in paradise there's only so much engagement on that that you can take.

Summary: Fun and beautiful resort

See All Reviews

Room Arrangement

Room Info	Facilities
Beloved Tropical View Jacuzzi Suite Room Type: Suite Room Size: 60 m² 1 King bed(s) Bed	Bathroom Toilet, Bathtub, Bathrobe, Toilet paper, Slippers, Private bathroom, Free toiletries, Shower, Towels, Hairdryer, Spa tub General Air conditioning, Safe, Trash cans Media & Technology TV, Flat-screen TV, Telephone Services Wake-up service/Alarm clock Bedroom Wardrobe or closet, Linens View Garden view Kitchen Coffee machine Outdoors Terrace Pool and Spa Pool towels Food & Drink Bottle of water
Beloved Tropical View Swim- up Suite Room Type: Suite Room Size: 60 m² 1 King bed(s) Bed	Bathroom Hairdryer, Bathrobe, Slippers, Private bathroom, Free toiletries, Shower, Towels, Toilet, Toilet paper General Air conditioning, Safe, Trash cans Media & Technology TV, Flat-screen TV, Telephone Services Wake-up service/Alarm clock Outdoors Private pool Bedroom Wardrobe or closet, Linens View Garden view Kitchen Coffee machine Pool and Spa Pool towels Food & Drink Bottle of water
Seductive Tropical View Jacuzzi Suite Room Type: Suite Room Size: 64 m² 1 King bed(s) Bed	Bathroom Toilet, Bathtub, Bathrobe, Toilet paper, Slippers, Private bathroom, Free toiletries, Shower, Towels, Hairdryer, Spa tub General Air conditioning, Safe, Trash cans Media & Technology TV, Flat-screen TV, Telephone Services Wake-up service/Alarm clock Bedroom Wardrobe or closet, Linens View Garden view Kitchen Coffee machine Outdoors Terrace Pool and Spa Pool towels Food & Drink Bottle of water
Seductive Pool View Swim-up Suite Room Type: Suite Room Size: 64 m² 1 King bed(s) Bed	Bathroom Hairdryer, Bathrobe, Slippers, Private bathroom, Free toiletries, Shower, Towels, Toilet, Toilet paper General Air conditioning, Safe, Trash cans Media & Technology TV, Flat-screen TV, Telephone Services Wake-up service/Alarm clock Outdoors Private pool Bedroom Wardrobe or closet, Linens View Garden view Kitchen Coffee machine Pool and Spa Pool towels Food & Drink Bottle of water
Diamond Ocean-View Jacuzzi Suite Room Type: Suite Room Size: 112 m² 1 King bed(s) Bed	Bathroom Toilet, Bathtub, Bathrobe, Toilet paper, Slippers, Private bathroom, Free toiletries, Shower, Towels, Hairdryer, Spa tub General Air conditioning, Safe, Trash cans Media & Technology TV, Flat-screen TV, Telephone Services Wake-up service/Alarm clock Living Area Dining area Bedroom Wardrobe or closet, Linens View Sea view Kitchen Coffee machine, Dining table Outdoors Terrace Pool and Spa Pool towels Food & Drink Bottle of water Exclusive services Concierge services, Free spa access, Access to private pool, Private check-in/out in the executive lounge
Beloved Pool View Jacuzzi Suite Room Type: Suite Room Size: 60 m² 1 Sofa bed Bed 1 King bed(s) Bed	Bathroom Toilet, Bathtub, Bathrobe, Toilet paper, Slippers, Private bathroom, Free toiletries, Shower, Towels, Hairdryer, Spa tub General Air conditioning, Safe, Trash cans Media & Technology TV, Flat-screen TV, Telephone Services Wake-up service/Alarm clock Bedroom Wardrobe or closet, Linens View Pool view Kitchen Coffee machine Outdoors Terrace Pool and Spa Pool towels Food & Drink Bottle of water
Seductive Pool View Jacuzzi Suite Room Type: Suite Room Size: 64 m² 1 King bed(s) Bed 1 Sofa bed Bed	Bathroom Toilet, Bathtub, Bathrobe, Toilet paper, Slippers, Private bathroom, Free toiletries, Shower, Towels, Hairdryer, Spa tub General Air conditioning, Safe, Trash cans Media & Technology TV, Flat-screen TV, Telephone Services Wake-up service/Alarm clock Bedroom Wardrobe or closet, Linens View Pool view Kitchen Coffee machine Outdoors Terrace Pool and Spa Pool towels Food & Drink Bottle of water

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The Eden by Desire Riviera Maya All Inclusive - Couples Only | Resort in Puerto Morelos

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Resort in Puerto Morelos

Amenities

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