The St. Regis Kanai Resort, Riviera Maya | Hotel in Playa del Carmen

| 9.4 (120 Reviews) |  1 Bathroom
Villa Juarez Hotel | The St. Regis Kanai Resort, Riviera Maya

Hotel in Villa Juarez, Playa del Carmen

Catch some rays on The St. Regis Kanai Resort, Riviera Maya's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 6 restaurants.
Housekeeping is available on request.
The St. Regis Kanai Resort, Riviera Maya offers 124 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature down comforters. 55-inch Smart televisions come with cable channels.

Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Additionally, rooms include espresso makers and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.


5 outdoor swimming pools are on site along with a private beach.

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Amenities

Air Conditioner
Parking
Pool
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Towels
  • Children's robes
  • Shampoo
  • Rainfall showerhead
  • Hair dryer
  • Bathrobes
  • Separate bathtub and shower
  • Soap
  • Toilet paper
Bedroom
  • Air conditioning
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Blackout drapes/curtains
  • Bed sheets
  • Down comforter
  • Individually furnished
  • In-room massage
  • Turndown service
  • Slippers
  • Water-efficient showers only
  • Laptop-compatible safe
  • Recycling
  • Energy-saving switches
  • Phone
  • Individually decorated
  • Connecting rooms available
  • LED light bulbs
  • Electrical adapters/chargers
Breakfast
  • 6 restaurants and 1 coffee shop/cafe
  • Coffee/tea in common area(s)
  • Cooked-to-order breakfast available for a fee daily 7:00 AM–noon: MXN 40-50 per person
  • 2 beach bars, 4 poolside bars and 5 bars/lounges
  • Minibar
  • Wet bar
  • Espresso maker
Parking
  • Wheelchair-accessible parking available
  • Free self parking on site
  • Free valet parking on site
  • Free beach shuttle
Accessibility
  • Wheelchair-accessible business center
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible parking
  • Elevator door width (inches): 39
  • Handrails in stairways
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk height (inches): 39
  • Toilet grab bar height (inches): 34
  • Handrails in hallways
  • Stairway handrail height (inches): 38
  • Smooth flooring in public areas
  • Wheelchairs available on site
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in room
  • Wheelchair-accessible lounge
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible spa
  • Elevator
  • Wheelchair-accessible path of travel
  • Hallway handrail height (inches): 38
  • Grab bar near toilet
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible restaurant
  • Doorbell and phone notification
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Accessible shuttle
  • Front entrance ramp
  • Transfer shower
  • 4 on-site accessible parking spaces
  • Pool access ramp on site
  • Braille signage
Activities
  • Fitness center (free access)
  • 5 outdoor pools
  • Lifeguards on site
  • Beach club (surcharge)
  • Full-service spa
  • Shopping
Entertainment
  • Cable channels
  • 55-inch Smart TV
General
  • Elevator
  • Banquet hall
  • Ballroom
  • Front-desk safe
  • Gift shop/newsstand
  • ATM/banking services
  • Reception hall
  • French
  • Catalan
  • Russian
  • Portuguese
  • German
  • Spanish
  • English
  • Smoke-free property
  • Vegan dining options
  • Beach towels
  • Vegetarian dining options
  • No plastic coffee stirrers
  • Rooftop garden
  • Double-glazed windows
  • Biodegradable coffee stirrers
  • Communal living room
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
Guest Services
  • 5 outdoor pools
  • Snack bar/deli
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Laundry facilities
  • Children's club (surcharge)
  • Daily housekeeping
  • Dry cleaning service
  • Change of bedsheets (on request)
  • Concierge services
  • Turndown service
  • Hair salon
  • Multilingual staff
  • Wedding services
  • 24-hour front desk
  • Tour/ticket assistance
  • Change of towels (on request)
  • Laundry facilities
  • Porter/bellhop
  • Luggage storage
Internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Outdoor entertainment area
  • Outdoor furniture
  • Beach cabanas (surcharge)
  • Lifeguards on site
  • Pool umbrellas
  • Private beachfront location
  • Pool sun loungers
  • Garden
  • Terrace
  • Pool cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Deck or patio
Spa
  • Facials
  • Body treatments
  • Massage - deep-tissue
  • Body scrubs
  • Massage - sports
  • Massage/treatment rooms
  • Detox wraps
  • Turkish bath/hammam
  • Reflexology
  • Spa open daily
  • Body wraps
  • Ayurvedic treatments
  • 8 treatment rooms
  • Steam room
  • Couples treatment room(s)
  • Massage - hot stone
  • Hot tub
  • Manicures and pedicures
  • Sauna

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are available for mxn 85.0 per night. free cribs (infant beds)!
Payment Policy
Fee for cooked-to-order breakfast: approximately mxn 40 to 50 per person rollaway bed fee: mxn 85.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total pets food and water bowls are available pets cannot be left unattended pets stay free restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Burdette K.
Dec 23, 2025 03:28:07 AM
Review Score:   6
Summary: Staff exceptionally kind and helpful. Grounds and architecture beautiful. Architecture also results in forever walks anywhere.We are walkers. Food is wonderful. Downside is everything is crazy expensive and nothing complimentary even room water. Two small yogurts and a small sandwich is USD 50 with tip. Room light switches are insanely bad. Almost empty most the week and beach crowded with workers. No room upgrade despite an empty building. Elevators so dark it’s creepy. Despite the wonderful staff and architecture I would never recommend this hotel especially given the 5 star price.
See All Reviews

Room Arrangement

Room Info Facilities
Grand Room, 2 Queen Beds, Ocean View (Private Pool)
Room Size: 592 square feet m2
2 Queen Beds
Grand Room, 2 Queen Beds, Ocean View (Private Pool)

General

Pet-friendly room, Private bathroom, Ping - 17, Number of bedrooms - 1, Square feet - 592, Private plunge pool, Extra bed count 1, Ocean view, Bed count minimum 2, Square meters - 55, Bed count maximum 2
Grand Room, 1 King Bed, Ocean View (Private Pool)
Room Size: 592 square feet m2
1 King Bed
Grand Room, 1 King Bed, Ocean View (Private Pool)

General

Pet-friendly room, Private bathroom, Ping - 17, Number of bedrooms - 1, Square feet - 592, Day bed, Private plunge pool, Bed count minimum 1, Ocean view, Bed count maximum 1, Extra bed count 2, Square meters - 55
Deluxe Room, 2 Queen Beds, Ocean View (Terrace)
Room Size: 592 square feet m2
2 Queen Beds
Deluxe Room, 2 Queen Beds, Ocean View (Terrace)

General

Pet-friendly room, Private bathroom, Ping - 17, Number of bedrooms - 1, Square feet - 592, Extra bed count 1, Ocean view, Bed count minimum 2, Square meters - 55, Bed count maximum 2
Deluxe Room, 1 King Bed, Ocean View (Terrace)
Room Size: 592 square feet m2
1 King Bed
Deluxe Room, 1 King Bed, Ocean View (Terrace)

General

Wheelchair-width doorways, Bathtub grab bar height (centimeters) - 86, Number of bedrooms - 1, Grab bar - in bathtub, Accessible vanity height (inches) - 31, Doorway wheelchair width (centimeters) - 91, Extra bed count 1, Lowered locks/deadbolt, Bathtub grab bar height (inches) - 34, Roll-in shower width (centimeters) - 165, Lowered electrical outlets in bathroom, Shower grab bar height (inches) - 33, Doorway wheelchair width (inches) - 36, Wheelchair-accessible bathroom vanity, Low counters/sink height (centimeters) - 81, Low counters/sink height (inches) - 32, Bed count minimum 1, Pet-friendly room, Roll-in shower width (inches) - 65, Shower grab bar height (centimeters) - 85, Grab bar - in shower, Low-height counters/sink, Accessible vanity height (centimeters) - 79, Raised toilet seat, Square feet - 592, Raised toilet seat height (inches) - 18, Raised toilet seat height (centimeters) - 46, Wheelchair accessible, Square meters - 55, Accessible bathtub, Private bathroom, Ping - 17, Ocean view, Roll-in shower, Bed count maximum 1
Suite, 1 King Bed, Ocean View (Terrace)
Room Size: 1130 square feet m2
1 King Bed
Suite, 1 King Bed, Ocean View (Terrace)

General

Pet-friendly room, Number of living rooms 0, Number of bedrooms - 1, Extra bed count 2, Number of bathrooms - 1, Ping - 32, Square feet - 1130, Private bathroom, Square meters - 105, Day bed, Bed count minimum 1, Ocean view, Bed count maximum 1
Studio, 1 King Bed, Ocean View (Corner)
Room Size: 592 square feet m2
1 King Bed
Studio, 1 King Bed, Ocean View (Corner)

General

Pet-friendly room, Private bathroom, Ping - 17, Number of bedrooms - 1, Square feet - 592, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1, Square meters - 55, Private pool
Grand Room, 1 Double Bed, Ocean View (Private Pool)
Room Size: m2
1 Double Bed
Grand Room, 1 Double Bed, Ocean View (Private Pool)

General

Private bathroom, Number of bedrooms - 1, Day bed, Bed count minimum 1, Ocean view, Bed count maximum 1, Extra bed count 2
Deluxe Room, 1 Double Bed, Ocean View (Terrace)
Room Size: m2
1 Double Bed
Deluxe Room, 1 Double Bed, Ocean View (Terrace)

General

Private bathroom, Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1
Suite, 1 Double Bed, Ocean View
Room Size: m2
1 Double Bed
Suite, 1 Double Bed, Ocean View

General

Private bathroom, Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1
Suite, 1 Double Bed, Ocean View
Room Size: m2
1 Double Bed
Suite, 1 Double Bed, Ocean View

General

Private bathroom, Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1
Suite, 1 Double Bed, Ocean View (Terrace)
Room Size: m2
1 Double Bed
Suite, 1 Double Bed, Ocean View (Terrace)

General

Private bathroom, Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1
Presidential Suite, 2 Bedrooms, Ocean View (Corner)
Room Size: 2313 square feet m2
2 Double Beds
Presidential Suite, 2 Bedrooms, Ocean View (Corner)

General

Pet-friendly room, Private hot tub, Dining table, Outdoor shower, Number of bedrooms - 1, Laptop-friendly workspace, Location - top floor, Extra bed count 1, Private pool, Separate dining area, Chef, Ping - 65, Private hot tub (outdoor), Private bathroom, Square feet - 2313, Square meters - 215, Private plunge pool, Ocean view, Bed count minimum 2, Bed count maximum 2
Suite, 1 King Bed, Ocean View (Corner)
Room Size: 1708 square feet m2
1 King Bed
Suite, 1 King Bed, Ocean View (Corner)

General

Pet-friendly room, Square feet - 1708, Private hot tub, Dining table, Outdoor shower, Number of bedrooms - 1, Laptop-friendly workspace, Extra bed count 1, Private pool, Separate dining area, Private hot tub (outdoor), Private bathroom, Ping - 48, Square meters - 159, Bed count minimum 1, Ocean view, Bed count maximum 1
Suite, 1 King Bed, Ocean View (Corner)
Room Size: 1708 square feet m2
1 King Bed
Suite, 1 King Bed, Ocean View (Corner)

General

Pet-friendly room, Square feet - 1708, Private hot tub, Number of living rooms 0, Dining table, Outdoor shower, Number of bedrooms - 1, Laptop-friendly workspace, Extra bed count 1, Private pool, Separate dining area, Number of bathrooms - 1, Private hot tub (outdoor), Private bathroom, Ping - 48, Square meters - 159, Bed count minimum 1, Ocean view, Bed count maximum 1
Suite, 1 King Bed, Ocean View (Bathtub)
Room Size: 1130 square feet m2
1 King Bed
Suite, 1 King Bed, Ocean View (Bathtub)

General

Pet-friendly room, Dining table, Number of bedrooms - 1, Laptop-friendly workspace, Extra bed count 1, Separate dining area, Ping - 32, Square feet - 1130, Private bathroom, Square meters - 105, Bed count minimum 1, Ocean view, Bed count maximum 1
Suite, 1 King Bed, Ocean View (Private Pool)
Room Size: 1130 square feet m2
1 King Bed
Suite, 1 King Bed, Ocean View (Private Pool)

General

Pet-friendly room, Number of living rooms 0, Number of bedrooms - 1, Sea view, Extra bed count 2, Number of bathrooms - 1, Ping - 32, Square feet - 1130, Private bathroom, Square meters - 105, Day bed, Bed count minimum 1, Bed count maximum 1
Suite, 1 Double Bed, Ocean View
Room Size: m2
1 Double Bed
Suite, 1 Double Bed, Ocean View

General

Private bathroom, Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1
Room, 1 King Bed, Ocean View (Corner)
Room Size: 592 square feet m2
1 King Bed
Room, 1 King Bed, Ocean View (Corner)

General

Pet-friendly room, Private bathroom, Ping - 17, Number of bedrooms - 1, Square feet - 592, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1, Square meters - 55

FAQ's

Is this Villa Juarez hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Villa Juarez hotel have a swimming pool?

Yes, this Villa Juarez hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Villa Juarez hotel?

Best-rates for the Villa Juarez hotel starts from $683 per night with includes Internet, Kitchen, Laundry, View, Balcony/Terrace, Accessibility, Security/Safety, Sports/Activities, Bar, Breakfast, TV, Wheelchair Accessible, Business Services, Bedding/Linens, Wellness Facilities, Restaurant, Guest Services, Air Conditioner, Ocean View, Transportation/Shuttle, Spa, Hot Tub, Parking, Pool, Entertainment, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Villa Juarez hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Villa Juarez hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Villa Juarez hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Villa Juarez hotel?

Based on the information reported by the owner or manager, the Villa Juarez hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Villa Juarez hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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