The St. Regis Kanai Resort, Riviera Maya | Hotel in Playa del Carmen

| 9.4 (143 Reviews) |  1 Bathroom
Villa Juarez Hotel | The St. Regis Kanai Resort, Riviera Maya

Hotel in Villa Juarez, Playa del Carmen

Catch some rays on The St. Regis Kanai Resort, Riviera Maya's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 6 restaurants.
Housekeeping is available on request.
The St. Regis Kanai Resort, Riviera Maya offers 124 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature down comforters. 55-inch Smart televisions come with cable channels.

Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Additionally, rooms include espresso makers and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.


5 outdoor swimming pools are on site along with a private beach.

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Amenities

Air Conditioner
Parking
Pool
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Bathrobes
  • Hair dryer
  • Towels
  • Shampoo
  • Separate bathtub and shower
  • Children's robes
  • Toilet paper
  • Rainfall showerhead
  • Soap
Bedroom
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)
  • Down comforter
  • Electrical adapters/chargers
  • Connecting rooms available
  • Recycling
  • Turndown service
  • LED light bulbs
  • Individually decorated
  • Laptop-compatible safe
  • Individually furnished
  • Water-efficient showers only
  • In-room massage
  • Slippers
  • Phone
Breakfast
  • Coffee/tea in common area(s)
  • 2 beach bars, 4 poolside bars and 5 bars/lounges
  • 6 restaurants and 1 coffee shop/cafe
  • Cooked-to-order breakfast available for a fee daily 7:00 AM–noon: MXN 40-50 per person
  • Wet bar
  • Espresso maker
  • Minibar
Parking
  • Free self parking on site
  • Free beach shuttle
  • Free valet parking on site
  • Wheelchair-accessible parking available
Accessibility
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible business center
  • Front entrance ramp
  • Hallway handrail height (inches): 38
  • Pool access ramp on site
  • Stairway handrail height (inches): 38
  • Wheelchair-accessible restaurant
  • Handrails in hallways
  • Braille signage
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Smooth flooring in room
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair-accessible path to elevator
  • Doorbell and phone notification
  • Wheelchair-accessible parking
  • Toilet grab bar height (inches): 34
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator door width (inches): 39
  • Wheelchair-accessible fitness center
  • Smooth flooring in public areas
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible spa
  • Handrails in stairways
  • Grab bar near toilet
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Wheelchair-accessible pool
  • Accessible shuttle
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
Activities
  • Fitness center (free access)
  • Shopping
  • Full-service spa
  • 5 outdoor pools
  • Lifeguards on site
  • Beach club (surcharge)
Entertainment
  • Cable channels
  • 55-inch Smart TV
General
  • Gift shop/newsstand
  • Banquet hall
  • Reception hall
  • ATM/banking services
  • Ballroom
  • Front-desk safe
  • Elevator
  • Russian
  • Spanish
  • French
  • Portuguese
  • Catalan
  • English
  • German
  • Double-glazed windows
  • Vegan dining options
  • Biodegradable coffee stirrers
  • Communal living room
  • Beach towels
  • Smoke-free property
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegetarian dining options
  • At least 80% lighting from LEDs
Guest Services
  • Free cribs/infant beds
  • Children's club (surcharge)
  • 5 outdoor pools
  • Rollaway/extra beds (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Porter/bellhop
  • Wedding services
  • Change of towels (on request)
  • Multilingual staff
  • 24-hour front desk
  • Change of bedsheets (on request)
  • Hair salon
  • Tour/ticket assistance
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Daily housekeeping
  • Turndown service
  • Dry cleaning service
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Outdoors
  • Beach loungers
  • Pool umbrellas
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Beach cabanas (surcharge)
  • Garden
  • Beach umbrellas
  • Terrace
  • Lifeguards on site
  • Outdoor entertainment area
  • Outdoor furniture
  • Private beachfront location
  • Deck or patio
Spa
  • Massage - deep-tissue
  • Body treatments
  • Sauna
  • Reflexology
  • Manicures and pedicures
  • Massage/treatment rooms
  • Turkish bath/hammam
  • Body wraps
  • Massage - hot stone
  • Couples treatment room(s)
  • Facials
  • Massage - sports
  • Hot tub
  • Steam room
  • 8 treatment rooms
  • Body scrubs
  • Ayurvedic treatments
  • Detox wraps
  • Spa open daily

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are available for mxn 85.0 per night. free cribs (infant beds)!
Payment Policy
Fee for cooked-to-order breakfast: approximately mxn 40 to 50 per person rollaway bed fee: mxn 85.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total pets food and water bowls are available pets cannot be left unattended pets stay free restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Jason
Aug 14, 2026 04:10:34 AM
Review Score:   10
Summary: The St Regis in Kanai lives up to the. Rand name. From the property itself the staff the rooms everything is at the level you would expect from a st Regis. The rooms are beautifully designed with comfortable beds and bedding. The views of the mangroves and beach and property are exactly why you take vacation. The staff is is overly attentive to every need and desire. This is a perfect hotel. We went with our tween and teens. Obviously not a party hotel but they still enjoyed every minute. Great job. One little jab the food at the pool could be a little better with more options to choose from. But still very good.
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Room Arrangement

Room Info Facilities
Grand Luxe Guest Room, 2 Queen Beds, Ocean View, Plunge Pool, Terrace
Room Size: 592 square feet m2
2 Queen Beds
Grand Luxe Guest Room, 2 Queen Beds, Ocean View, Plunge Pool, Terrace

General

Pet-friendly room, Private bathroom, Ping - 17, Number of bedrooms - 1, Square feet - 592, Private plunge pool, Extra bed count 1, Ocean view, Bed count minimum 2, Square meters - 55, Bed count maximum 2
Grand Luxe Guest Room, 1 King Bed, Ocean View, Plunge Pool, Terrace
Room Size: 592 square feet m2
1 King Bed
Grand Luxe Guest Room, 1 King Bed, Ocean View, Plunge Pool, Terrace

General

Pet-friendly room, Private bathroom, Ping - 17, Number of bedrooms - 1, Square feet - 592, Day bed, Private plunge pool, Bed count minimum 1, Ocean view, Bed count maximum 1, Extra bed count 2, Square meters - 55
Deluxe Guest Room, 2 Queen Beds, Ocean View, Terrace
Room Size: 592 square feet m2
2 Queen Beds
Deluxe Guest Room, 2 Queen Beds, Ocean View, Terrace

General

Pet-friendly room, Private bathroom, Ping - 17, Number of bedrooms - 1, Square feet - 592, Extra bed count 1, Ocean view, Bed count minimum 2, Square meters - 55, Bed count maximum 2
Deluxe Guest Room, 1 King Bed, Ocean View, Terrace
Room Size: 592 square feet m2
1 King Bed
Deluxe Guest Room, 1 King Bed, Ocean View, Terrace

General

Wheelchair-width doorways, Bathtub grab bar height (centimeters) - 86, Number of bedrooms - 1, Grab bar - in bathtub, Accessible vanity height (inches) - 31, Doorway wheelchair width (centimeters) - 91, Extra bed count 1, Lowered locks/deadbolt, Bathtub grab bar height (inches) - 34, Roll-in shower width (centimeters) - 165, Lowered electrical outlets in bathroom, Shower grab bar height (inches) - 33, Doorway wheelchair width (inches) - 36, Wheelchair-accessible bathroom vanity, Low counters/sink height (centimeters) - 81, Low counters/sink height (inches) - 32, Bed count minimum 1, Pet-friendly room, Roll-in shower width (inches) - 65, Shower grab bar height (centimeters) - 85, Grab bar - in shower, Low-height counters/sink, Accessible vanity height (centimeters) - 79, Raised toilet seat, Square feet - 592, Raised toilet seat height (inches) - 18, Raised toilet seat height (centimeters) - 46, Wheelchair accessible, Square meters - 55, Accessible bathtub, Private bathroom, Ping - 17, Ocean view, Roll-in shower, Bed count maximum 1
St Regis Suite, 1 King Bed, Ocean View, Terrace
Room Size: 1130 square feet m2
1 King Bed
St Regis Suite, 1 King Bed, Ocean View, Terrace

General

Square feet - 1130, Pet-friendly room, Private bathroom, Number of bedrooms - 1, Square meters - 105, Day bed, Bed count minimum 1, Ocean view, Bed count maximum 1, Extra bed count 2, Number of bathrooms - 1, Ping - 32
Vincent Astor Studio, 1 King Bed, Ocean View, Large Plunge Pool, Large Terrace
Room Size: 592 square feet m2
1 King Bed
Vincent Astor Studio, 1 King Bed, Ocean View, Large Plunge Pool, Large Terrace

General

Pet-friendly room, Private bathroom, Ping - 17, Number of bedrooms - 1, Square feet - 592, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1, Square meters - 55, Private pool
Grand Luxe Connecting, Family room, Ocean view, Plunge pool
Room Size: m2
1 Double Bed
Grand Luxe Connecting, Family room, Ocean view, Plunge pool

General

Private bathroom, Number of bedrooms - 1, Day bed, Bed count minimum 1, Ocean view, Bed count maximum 1, Extra bed count 2, Number of bathrooms - 1
Deluxe Connecting, Family room, Ocean view, Terrace (SRPM connecting to SUPW)
Room Size: m2
1 Double Bed
Deluxe Connecting, Family room, Ocean view, Terrace (SRPM connecting to SUPW)

General

Private bathroom, Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1, Number of bathrooms - 1
J. Jacob Astor Connecting, 2 Bedroom Suite, Ocean view
Room Size: m2
1 Double Bed
J. Jacob Astor Connecting, 2 Bedroom Suite, Ocean view

General

Private bathroom, Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1, Number of bathrooms - 1
Caroline Astor Connecting, 2 Bedroom Suite, Ocean view     
Room Size: m2
1 Double Bed
Caroline Astor Connecting, 2 Bedroom Suite, Ocean view      

General

Private bathroom, Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1, Number of bathrooms - 1
St. Regis Connecting, 2 Bedroom Suite, Ocean view, Terrace
Room Size: m2
1 Double Bed
St. Regis Connecting, 2 Bedroom Suite, Ocean view, Terrace

General

Private bathroom, Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1, Number of bathrooms - 1
Presidential Suite, 1 King Bed, 2 Queen Beds, Ocean View, Jacuzzi, Large Terrace
Room Size: 2313 square feet m2
2 Double Beds
Presidential Suite, 1 King Bed, 2 Queen Beds, Ocean View, Jacuzzi, Large Terrace

General

Pet-friendly room, Private hot tub, Dining table, Outdoor shower, Number of bedrooms - 1, Laptop-friendly workspace, Location - top floor, Extra bed count 1, Private pool, Separate dining area, Chef, Ping - 65, Private hot tub (outdoor), Private bathroom, Square feet - 2313, Square meters - 215, Private plunge pool, Ocean view, Bed count minimum 2, Bed count maximum 2
John Jacob Astor Suite, 1 King Bed, Ocean View, Plunge Pool, Jacuzzi, Large Terrace
Room Size: 1708 square feet m2
1 King Bed
John Jacob Astor Suite, 1 King Bed, Ocean View, Plunge Pool, Jacuzzi, Large Terrace

General

Pet-friendly room, Square feet - 1708, Private hot tub, Dining table, Outdoor shower, Number of bedrooms - 1, Laptop-friendly workspace, Extra bed count 1, Private pool, Separate dining area, Private hot tub (outdoor), Private bathroom, Ping - 48, Square meters - 159, Bed count minimum 1, Ocean view, Bed count maximum 1
Caroline Astor Suite, 1 King Bed, Ocean View, Jacuzzi, Large Terrace
Room Size: 1708 square feet m2
1 King Bed
Caroline Astor Suite, 1 King Bed, Ocean View, Jacuzzi, Large Terrace

General

Pet-friendly room, Square feet - 1708, Private hot tub, Dining table, Outdoor shower, Number of bedrooms - 1, Laptop-friendly workspace, Extra bed count 1, Private pool, Separate dining area, Number of bathrooms - 1, Private hot tub (outdoor), Private bathroom, Ping - 48, Square meters - 159, Bed count minimum 1, Ocean view, Bed count maximum 1
Atlas Suite - Corner Suite, 1 King Bed, Ocean View, Outdoor Bathtub, Terrace
Room Size: 1130 square feet m2
1 King Bed
Atlas Suite - Corner Suite, 1 King Bed, Ocean View, Outdoor Bathtub, Terrace

General

Pet-friendly room, Dining table, Number of bedrooms - 1, Laptop-friendly workspace, Extra bed count 1, Separate dining area, Ping - 32, Square feet - 1130, Private bathroom, Square meters - 105, Bed count minimum 1, Ocean view, Bed count maximum 1
St Regis Suite, 1 King Bed, Ocean View, Plunge Pool, Terrace
Room Size: 1130 square feet m2
1 King Bed
St Regis Suite, 1 King Bed, Ocean View, Plunge Pool, Terrace

General

Square feet - 1130, Pet-friendly room, Private bathroom, Number of bedrooms - 1, Square meters - 105, Sea view, Day bed, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, Number of bathrooms - 1, Ping - 32
St. Regis Connecting, 2 Bedroom Suite, Ocean view, Terrace
Room Size: m2
1 Double Bed
St. Regis Connecting, 2 Bedroom Suite, Ocean view, Terrace

General

Private bathroom, Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1, Number of bathrooms - 1
Riviera Luxe Guest Room, 1 King Bed, Ocean View, Outdoor Bathtub, Large Terrace
Room Size: 592 square feet m2
1 King Bed
Riviera Luxe Guest Room, 1 King Bed, Ocean View, Outdoor Bathtub, Large Terrace

General

Pet-friendly room, Private bathroom, Ping - 17, Number of bedrooms - 1, Square feet - 592, Bed count minimum 1, Extra bed count 1, Ocean view, Bed count maximum 1, Square meters - 55

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Villa Juarez hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Villa Juarez hotel starts from $599 per night with includes Wellness Facilities, Breakfast, Child Friendly, Internet, Air Conditioner, Ocean View, Spa, Hot Tub, Kitchen, Laundry, TV, Wheelchair Accessible, Guest Services, Entertainment, Pool, View, Balcony/Terrace, Accessibility, Security/Safety, Bedding/Linens, Restaurant, Bar, Parking, Transportation/Shuttle, Business Services, Sports/Activities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Villa Juarez hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Villa Juarez hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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