Is this Southside hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Southside hotel have a swimming pool?

No, this Southside hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Southside hotel?

Best-rates for the Southside hotel starts from $135 per night with includes Wheelchair Accessible, Toiletries, Breakfast, Internet, TV, Guest Services, Business Services, Bedding/Linens, Wellness Facilities, Fireplace/Heating, Kitchen, Parking, Accessibility, Security/Safety, Sports/Activities, Entertainment, Child Friendly, Air Conditioner with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Southside hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Southside hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Southside hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Southside hotel?

Based on the information reported by the owner or manager, the Southside hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Southside hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Tru By Hilton Jacksonville St Johns Town Center | Hotel in Jacksonville

9.0 (846 Reviews) | 1 Bathroom

Southside Hotel | Tru By Hilton Jacksonville St Johns Town Center

Hotel in Southside, Jacksonville

Hotel with free parking, 4-minute walk to St. Johns Town Center
Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a 24-hour front desk are onsite.
Housekeeping is available on request.
Tru By Hilton Jacksonville St Johns Town Center offers 98 air-conditioned accommodations with bathrobes and hair dryers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LCD televisions come with premium cable channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Facility Overview

Bathrooms

Bathrobes

Free toiletries

Private bathroom

Hair dryer

Towels

Bedroom

Free cribs/infant beds

Egyptian cotton sheets

Heating

Pillow-top mattress

Blackout drapes/curtains

Premium bedding

Air conditioning

Bed sheets

Laptop-friendly workspace

Free local calls

Desk

Desk chair

Phone

Breakfast

Buffet breakfast available for a fee 6:00 AM–9:00 AM on weekdays and 6:00 AM–10:00 AM on weekends

Coffee/tea in common area(s)

Refrigerator

Parking

Wheelchair-accessible parking and van parking available

Onsite parking includes off-street options

Free self parking on site

Accessibility

Wheelchair-accessible path of travel

Elevator

Well-lit path to entrance

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible registration desk

Wheelchair-accessible business center

Wheelchair-accessible van parking

Wheelchair-accessible registration desk height (inches): 30

Wheelchair-accessible fitness center

Thin carpet in room

Wheelchair-accessible parking

Wheelchair-accessible lounge

Wheelchair-accessible restaurant

Elevator door width (inches): 36

Stair-free path to entrance

Wheelchair-accessible path to elevator

Activities

Billiards/pool table

24-hour fitness center

Entertainment

55-inch LCD TV

Cable channels

Premium channels

Pay movies

General

24-hour business center

Elevator

Front-desk safe

English

Smoke-free property

Games

Guest Services

Free cribs/infant beds

Refrigerator

Snack bar/deli

Housekeeping (on request)

Luggage storage

Multilingual staff

24-hour front desk

Internet

In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Policies

Check-in

Check-in time starts at 4:00 pm minimum check-in age: 21

Check-out

Check-out before 11:00 am

Child Policy

Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Pet fee: usd 75 per accommodation, per day service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets allowed for an extra charge of usd 75 per accommodation, per day service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted

Reviews

Justin

Dec 29, 2025 08:13:37 AM

Review Score: 6

Summary: Pros: clean, friendly staff, convenient breakfast, coffee in lobby, location Cons: bed was not very comfortable, almost got stuck in the elevator

See All Reviews

Room Arrangement

Room Info	Facilities
Room, 2 Queen Beds, Accessible, Bathtub (Hearing) Room Size: 387.5 square feet m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Bathtub grab bar height (centimeters) - 86, Room and bed type depend on availability check-in, Pets not allowed, Bathtub only, Grab bar - in bathtub, Square meters - 36, Ping - 10.9, Accessible bathtub, Bathtub grab bar height (inches) - 34, Bathroom grab bars, Square feet - 387.5, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed, Accessible (Hearing) Room Size: 226.0 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Shower only, Room and bed type depend on availability check-in, Square feet - 226.0, Pets not allowed, Ping - 6.4, Square meters - 21, Bed count minimum 1, Roll-in shower, Bed count maximum 1, Roll-in shower width (inches) - 34, Roll-in shower width (centimeters) - 86
Room, 1 King Bed, Accessible, Bathtub (Hearing) Room Size: 226.0 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Bathtub grab bar height (centimeters) - 86, Room and bed type depend on availability check-in, Square feet - 226.0, Pets not allowed, Bathtub only, Grab bar - in bathtub, Ping - 6.4, Accessible bathtub, Bathtub grab bar height (inches) - 34, Square meters - 21, Bathroom grab bars, Bed count minimum 1, Bed count maximum 1
Room, 2 Queen Beds, Accessible (Hearing) Room Size: 391 square feet m² 2 Queen Beds	General Number of living rooms 0, Square feet - 391, Number of bedrooms - 0, Ping - 11, Room and bed type depend on availability check-in, Pets not allowed, Bathtub or shower, Square meters - 36, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed, Accessible (Hearing) Room Size: 231 square feet m² 1 King Bed	General Square meters - 21, Number of living rooms 0, Number of bedrooms - 0, Ping - 6, Square feet - 231, Shower only, Room and bed type depend on availability check-in, Pets not allowed, Bed count minimum 1, Bed count maximum 1
Room, 1 King Bed Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Bathtub only, Bed count minimum 1, Bed count maximum 1
Room, 1 King Bed Room Size: 231 square feet m² 1 King Bed	General Square meters - 21, Number of living rooms 0, Number of bedrooms - 0, Ping - 6, Square feet - 231, Shower only, Room and bed type depend on availability check-in, Pets not allowed, Bed count minimum 1, Bed count maximum 1
Room, 2 Queen Beds Room Size: 387.5 square feet m² 2 Queen Beds	General Number of living rooms 0, Number of bedrooms - 0, Shower only, Room and bed type depend on availability check-in, Pets not allowed, Square meters - 36, Ping - 10.9, Square feet - 387.5, Bed count minimum 2, Bed count maximum 2