Tukan Hotel Playa del Carmen | Hotel in Playa del Carmen

| 7.5 (746 Reviews) |   Pet Friendly  6 Bathrooms  28 Guests
Downtown Hotel | Tukan Hotel Playa del Carmen

Hotel in Downtown, Playa del Carmen

Surrounded by tropical flora and fauna, with short walk to the beach The Tukan Hotel Playa del Carmen offers a premium location in the famous 5th Avenue, and features free WiFi throughout all the property; with walking distance to the main shopping malls, restaurants, bars & night clubs you can enjoy the nature and tradition of the destination! The Standard Rooms, Deluxe Rooms, 1 & 2 bedrooms & Honeymoon Suites are located in the central buildings; Family Suites and standards are also located in our 2 additional buildings, surrounded by nature, All rooms and suites offer air conditioning, a ceiling fan and safety box. All are equipped with flat-screen cable TV a private bathroom with shower and a balcony or terrace, 2 pools, 1 Jacuzzi and Gym are part of the general services of Tukan Hotels. La Ceiba Restaurant Buffet and Bar offers breakfast, lunch and dinner buffet style with a variety of beverages and a great terrace. Close distance to the main parks, cenotes and main attractions of the Riviera Maya. ADO International Bus Station is 2953 feet from Tukan Hotel Playa del Carmen, while Playa del Carmen Maritime Terminal is 0.7 mi from the property. The nearest airport is Cozumel International Airport, 12 mi from the property. This property is 45 minutes’ drive from Cancún International Airport. Parking is available subject to availability. Cleaning service (once per stay)

Tukan Hotel Playa del Carmen is located in Playa del Carmen.

This 121 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Pool, View, and several others. This is a 4 star rated property and has over 746 reviews with the average score of 7.5 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 121 Bedrooms Hotel if you want to learn more about this place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This Tukan Hotel Playa del Carmen in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Tukan Hotel Playa del Carmen”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Pool
View
Balcony/Terrace
Security/Safety
Restaurant
Bar
Guest Services
Internet

Facility Overview

Breakfast
  • Restaurant
  • Bar
Parking
  • Parking
  • Private Parking
  • Free parking
  • Street parking
General
  • Air conditioning
  • Non-smoking rooms
  • Family rooms
  • Safe
  • Wifi in all areas
  • Smoke-free property
  • Pet friendly
Guest Services
  • 24-hour front desk
  • Concierge
  • Daily housekeeping
  • Invoice provided
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Garden
  • Outdoor pool (year-round)
  • Outdoor pool
  • Terrace
Security/Safety
  • Key card access
  • 24-hour security
  • CCTV outside property
  • Security alarm
  • Fire extinguishers
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
Spa
  • Shallow end
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Payment Policy
Credit card required
Pet Policy
Pets are allowed upon request and charges may apply.

A reservation with 10 or more rooms, it is considered a group reservation for which different cancelation conditions may apply, children´s discounts :, room only:, childrens 0 to 12 are free of charge sharing room with parents (maximum 2 per room), childrens from 12 years and older pay as adults sharing room with parents, food & beverages:, childrens from 0 to 3 years old are free of charge in food & beverages at la ceiba restaurant, childrens from 4 to 11 years old they get´s 50% in food and beverages at la ceiba restaurant, please note that the use of safe has an extra cost, cleaning service (once per stay), servicio de limpieza (una vez por estancia), guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
7.55
Location:
9.12
Staff:
7.83
Facilities:
7
Comfort:
7.56
Cleanliness:
7.42
Marco
Nov 25, 2025 08:00:00 AM
Review Score:   7
Costa Rica
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Room
Room Type: Double
Room Size: 21 m2
1 King bed(s) Bed
2 Full bed(s) Bed

Bathroom

Body soap, Shower, Toilet, Conditioner, Toilet paper, Shampoo, Private bathroom

General

Key card access, Air conditioning, Fan, Safe, Trash cans

Outdoors

Patio, Balcony, Terrace

Media & Technology

Flat-screen TV, Cable channels

View

Garden view, View

Bedroom

Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room Amenities

Clothes rack, Socket near the bed, Non-feather pillow

Pool and Spa

Pool with a view, Pool towels
Two-Bedroom Deluxe
Room Type: Double
Room Size: 43 m2
2 Full bed(s) Bed
1 King bed(s) Bed
Two-Bedroom Deluxe

Bathroom

Body soap, Shower, Toilet, Conditioner, Toilet paper, Shampoo, Private bathroom

General

Key card access, Air conditioning, Fan, Safe, Trash cans

Outdoors

Patio, Balcony, Terrace

Media & Technology

Flat-screen TV, Cable channels

View

Garden view, View

Bedroom

Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room Amenities

Clothes rack, Socket near the bed, Non-feather pillow

Pool and Spa

Pool with a view, Pool towels
Standard Double Room
Room Type: Double
Room Size: 20 m2
1 Queen bed(s) Bed
2 Full bed(s) Bed

Bathroom

Body soap, Shower, Toilet, Conditioner, Toilet paper, Shampoo, Private bathroom

General

Key card access, Air conditioning, Fan, Safe, Trash cans

Outdoors

Patio, Balcony, Terrace

Media & Technology

Flat-screen TV, Cable channels

View

Garden view, View

Bedroom

Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room Amenities

Clothes rack, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels
Family Suite
Room Type: Family
Room Size: 22 m2
2 Full bed(s) Bed
1 Bunk bed Bed

Bathroom

Body soap, Shower, Toilet, Conditioner, Toilet paper, Shampoo, Private bathroom

General

Key card access, Air conditioning, Fan, Safe, Trash cans

Outdoors

Patio, Balcony, Terrace

Media & Technology

Flat-screen TV, Cable channels

View

Garden view, View

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Upper floors accessible by stairs only

Room Amenities

Clothes rack, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels
Deluxe Tukan Tower
Room Type: Double
Room Size: 21 m2
1 King bed(s) Bed
2 Full bed(s) Bed
Deluxe Tukan Tower

Bathroom

Body soap, Shower, Toilet, Conditioner, Toilet paper, Shampoo, Private bathroom

General

Key card access, Air conditioning, Fan, Safe, Trash cans

Outdoors

Patio, Balcony, Terrace

Media & Technology

Flat-screen TV, Cable channels

View

View

Bedroom

Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room Amenities

Clothes rack, Socket near the bed, Non-feather pillow

Pool and Spa

Pool towels
Básica Tukan (Edificio exterior)
Room Type: Double
Room Size: 20 m2
1 Queen bed(s) Bed
2 Full bed(s) Bed
Básica Tukan (Edificio exterior)

Bathroom

Body soap, Shower, Toilet, Conditioner, Toilet paper, Shampoo, Private bathroom

General

Key card access, Air conditioning, Fan, Safe

Outdoors

Patio, Terrace

Media & Technology

Flat-screen TV

View

View

Bedroom

Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Pool and Spa

Pool towels

Room Amenities

Socket near the bed, Non-feather pillow
Check Hotel Availability
Nightly rates from:
USD US $53
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