Is this Centro hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Centro hotel?

Check-in time for Centro hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Centro hotel have a swimming pool?

Yes, this Centro hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Centro hotel?

Best-rates for the Centro hotel starts from $76 per night with includes Internet, Pool, Accessibility, Bedding/Linens, Guest Services, Child Friendly, Parking, Laundry, Bar, Toiletries, TV, Security/Safety, Business Services, Wellness Facilities, Restaurant, Air Conditioner, Wheelchair Accessible, Breakfast, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Centro hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Centro hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Centro hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Centro hotel?

Based on the information reported by the owner or manager, the Centro hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Centro hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Villa Mercedes Merida, Curio Collection by Hilton | Hotel in Mérida

| 9.0 (1007 Reviews) | 1 Bathroom

Centro Hotel | Villa Mercedes Merida, Curio Collection by Hilton

Hotel in Centro, Mérida

Colonial hotel with free valet parking and a fitness center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
Villa Mercedes Merida, Curio Collection by Hilton offers 127 accommodations with safes and coffee/tea makers. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 42-inch flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Mérida hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Private bathroom

Towels

Free toiletries

Shower

Bedroom

Bed sheets

Down comforter

Premium bedding

Hypo-allergenic bedding

Frette Italian sheets

Air conditioning (climate-controlled)

Pillow-top mattress

Safe

Soundproofing

Iron/ironing board

Desk

Connecting rooms available

Breakfast

Room service available

1 bar

Buffet breakfast available for a fee daily 7:00 AM–noon: MXN 420.00 for adults and MXN 420 for children

1 restaurant

Coffee/tea maker

Parking

Free valet parking on site

Height restrictions apply for onsite parking

Free self parking on site

Accessibility

Wheelchair-accessible restaurant

Wheelchair-accessible registration desk

Wheelchair-accessible pool

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair accessible (may have limitations)

Elevator

Well-lit path to entrance

Pool access ramp on site

Stair-free path to entrance

Wheelchairs available on site

Visual alarms in hallways

Wheelchair-accessible public washroom

Front entrance ramp

Accessible shuttle

Activities

Fitness center

Outdoor pool

Entertainment

Cable channels

42-inch flat-screen TV

General

Meeting rooms - 3

Conference center (5199 square feet of space)

Coworking space

Banquet hall

Front-desk safe

Elevator

Ballroom

English

Spanish

Romance packages available

Smoke-free property

Guest Services

Outdoor pool

Soundproofed rooms

Laundry facilities

Snack bar/deli

Tour/ticket assistance

Laundry facilities

Daily housekeeping

Porter/bellhop

24-hour front desk

Dry cleaning service

Luggage storage

Internet

Available in all rooms: Free WiFi

In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Available in some public areas: Free WiFi

Policies

Check-in

Check-in start time: 3 pm; check-in end time: 11:00 pm late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. kids stay free! children stay free when using existing bedding. rollaway/extra beds are not available.

Payment Policy

Fee for buffet breakfast: approximately mxn 420.00 for adults and mxn 420 for children pet deposit: mxn 726.00 per night pet fee: mxn 726.00 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total (up to 22 lbs per pet) food and water bowls are available pets allowed for an extra charge of mxn 726.00 per pet, per night, plus a deposit of mxn 726.00 per night pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Karen

Dec 1, 2025 02:45:08 AM

Review Score: 6

Summary: Its just simply not a 5 star experience at all. The facade of the building is worn The lobby is too dark Te staff at the front desk doesnt welcome you like a 5 star hotel should. The pool is freezing and not super clean. The airconditioning in the was inconsistent The parking lot smell is horrific However, Quick check was good The room and bathroom were a great size The bed was comfy The room has a balcony but the door doesnt open. Location was good Parking waa free

See All Reviews

Room Arrangement

Room Info	Facilities
Room, 1 King Bed (Colonial Design) Room Size: m² 1 King Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Pets not allowed, Bed count minimum 1, Bed count maximum 1, Free cribs/infant beds
Executive Room, 2 Double Beds Room Size: 431 square feet m² 2 Double Beds	General Square meters - 40, No rollaway/extra beds, Ping - 12, Pets not allowed, Bed count minimum 2, Square feet - 431, Free cribs/infant beds, Bed count maximum 2
Deluxe Room, 2 Double Beds Room Size: 398 square feet m² 2 Double Beds	General Pet-friendly room, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 1, Ping - 11, Square meters - 37, Extra bed count 0, Bed count minimum 2, Square feet - 398, Free cribs/infant beds, Bed count maximum 2
Room, 2 Double Beds (Colonial Design) Room Size: m² 2 Double Beds	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Pets not allowed, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Habitación Ejecutiva, 1 cama King Room Size: 431 square feet m² 1 King Bed	General Number of living rooms 0, Square meters - 40, No rollaway/extra beds, Number of bedrooms - 1, Ping - 12, Pets not allowed, Bed count minimum 1, Bed count maximum 1, Square feet - 431, Free cribs/infant beds
Habitación Deluxe, 1 cama King Room Size: 398 square feet m² 1 King Bed	General Pet-friendly room, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 1, Ping - 11, Square meters - 37, Extra bed count 0, Bed count minimum 1, Bed count maximum 1, Square feet - 398, Free cribs/infant beds
Room, 2 Double Beds, Accessible (Roll-In Shower) Room Size: 398 square feet m² 2 Double Beds	General Wheelchair-width doorways, Low-height counters/sink, Low-height desk, Ping - 11, Pets not allowed, Square meters - 37, Wheelchair accessible, Lowered locks/deadbolt, Square feet - 398, Free cribs/infant beds, Lowered peephole/view port in door, No rollaway/extra beds, Low-height bed, Roll-in shower, Bed count minimum 2, Bed count maximum 2
Habitación con Terraza, 2 camas Dobles Room Size: 463 square feet m² 2 Double Beds	General Square meters - 43, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 1, Terrace, Pets not allowed, Ping - 13, Square feet - 463, Bed count minimum 2, Free cribs/infant beds, Bed count maximum 2
Suite con Terraza, 1 cama King Room Size: 840 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 1, Terrace, Pets not allowed, Ping - 24, Location - top floor, Square feet - 840, Square meters - 78, Free cribs/infant beds, No rollaway/extra beds, Separate sitting area, Bed count minimum 1, Bed count maximum 1
Habitación con Terraza, 1 cama King Room Size: 463 square feet m² 1 King Bed	General Square meters - 43, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 1, Terrace, Pets not allowed, Ping - 13, Bed count minimum 1, Square feet - 463, Bed count maximum 1, Free cribs/infant beds
Suite Presidencial, 1 cama King Room Size: 840 square feet m² 1 King Bed	General Number of living rooms 0, Dining table, Number of bedrooms - 1, Pets not allowed, Ping - 24, Location - top floor, Square feet - 840, Square meters - 78, Separate dining area, Free cribs/infant beds, No rollaway/extra beds, Separate sitting area, Bed count minimum 1, Bed count maximum 1
Suite, 1 cama King Room Size: 840 square feet m² 1 King Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 1, Pets not allowed, Ping - 24, Location - top floor, Square feet - 840, Bed count minimum 1, Square meters - 78, Bed count maximum 1, Free cribs/infant beds