Arkana 9 Suites by Grupo Amber | Hotel in Playa del Carmen

| 8.4 (113 Reviews) |  7 Bathrooms  15 Guests
Zazil-ha Hotel | Arkana 9 Suites by Grupo Amber

Hotel in Zazil-ha, Playa del Carmen

Arkana 9 Suites by Grupo Amber is well located in the center of Playa del Carmen, and provides an outdoor swimming pool, free WiFi and a terrace. Built in 2018, this 4-star hotel is within a 13-minute walk of Playa del Carmen Beach and 1.6 miles of ADO International Bus Station. The hotel features family rooms. The hotel will provide guests with air-conditioned rooms offering a closet, a coffee machine, a microwave, a toaster, a safety deposit box, a flat-screen TV and a private bathroom with a shower. Selected rooms come with a kitchen with a fridge. Guest rooms at Arkana 9 Suites by Grupo Amber are equipped with a seating area. Playa del Carmen Maritime Terminal is 2 miles from the accommodation, while Church of Guadalupe is a 12-minute walk away. Cozumel International Airport is 22 miles from the property.

Arkana 9 Suites by Grupo Amber is located in Playa del Carmen.

This 8 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Balcony/Terrace, Oceanfront, Security/Safety, and several others. This is a 4 star rated property and has over 113 reviews with the average score of 8.4 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 8 Bedrooms Hotel if you want to learn more about this place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This Arkana 9 Suites by Grupo Amber in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Arkana 9 Suites by Grupo Amber”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Pool
View
Ocean View
Balcony/Terrace
Oceanfront
Security/Safety
Guest Services
Child Friendly
Internet

Facility Overview

General
  • Wifi in all areas
  • Family rooms
  • Non-smoking rooms
  • Air conditioning
  • Safe
Guest Services
  • Baggage storage
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Outdoor pool
  • Terrace
  • Sun deck
  • Outdoor pool (year-round)
  • Outdoor furniture
Security/Safety
  • CCTV in common areas
  • Fire extinguishers
  • CCTV outside property
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Access to healthcare professionals
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Cashless payment available
Spa
  • Pool with view
  • Rooftop pool
  • Swimming pool
  • Beach chairs/Loungers
  • Heated pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Special conditions
Pet Policy
Pets are not allowed

Remember that upon arrival, you must sign a registration card and a guest regulation in order to validate access to the accommodations.this property does not accommodate bachelor(ette) or similar parties, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
8.6
Location:
7.96
Staff:
8.65
Facilities:
8.54
Comfort:
8.84
Cleanliness:
8.7
Elaine
Jul 2, 2025 07:00:00 AM
Review Score:   10
Canada
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Loved our stay here! Jae was so attentive and was always just a message away if we needed anything. The space was very clean, room was nice and dark for sleeping with a firm comfortable mattress. The area is very quiet, but just a 5 min walk from Soriana and Oxxo, and a quick walk down to 5th. The rooftop pool was awesome and kept very clean. We would love to stay here again!
See All Reviews

Room Arrangement

Room Info Facilities
Suite
Room Type: Suite
Room Size: 19 m2
1 Queen bed(s) Bed

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Shampoo, Toilet, Towels

General

Trash cans, Key access, Iron, Air conditioning, Safe

Media & Technology

Flat-screen TV, Streaming service (like Netflix), TV

Living Area

Sitting area, Dining area

Kitchen

Microwave, Coffee machine, Kitchenware, Toaster

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room Amenities

Socket near the bed, Non-feather pillow, Clothes rack

Pool and Spa

Rooftop pool, Pool towels

Food & Drink

Bottle of water

Physical distancing

Single-room AC for guest accommodation
Duplex Suite
Room Type: Suite
Room Size: 50 m2
1 Queen bed(s) Bed
2 Twin bed(s) Bed

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Shampoo, Toilet, Towels

General

Trash cans, Key access, Iron, Air conditioning, Safe

Media & Technology

Flat-screen TV, Streaming service (like Netflix), TV

Kitchen

Coffee machine, Kitchen, Kitchenette, Microwave, Toaster, Refrigerator, Kitchenware

Living Area

Sitting area, Dining area

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room Amenities

Sofa bed, Socket near the bed, Non-feather pillow, Clothes rack

Pool and Spa

Rooftop pool, Pool towels

Food & Drink

Bottle of water

Physical distancing

Single-room AC for guest accommodation
Junior Suite
Room Type: Suite
Room Size: 40 m2
1 Queen bed(s) Bed
1 Sofa bed Bed

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Shampoo, Toilet, Towels

General

Trash cans, Key access, Iron, Air conditioning, Safe, Fan

Media & Technology

Flat-screen TV, Streaming service (like Netflix), TV

Kitchen

Coffee machine, Kitchen, Kitchenette, Microwave, Toaster, Refrigerator, Kitchenware

Living Area

Sitting area, Dining area

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room Amenities

Sofa bed, Socket near the bed, Non-feather pillow, Clothes rack

Pool and Spa

Rooftop pool, Pool towels

Food & Drink

Bottle of water

Physical distancing

Single-room AC for guest accommodation
Standard Suite
Room Type: Suite
Room Size: 35 m2
1 Queen bed(s) Bed

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Shampoo, Toilet, Towels

General

Trash cans, Key access, Iron, Air conditioning, Safe, Fan

Media & Technology

Flat-screen TV, Streaming service (like Netflix), TV

Kitchen

Coffee machine, Kitchen, Kitchenette, Microwave, Toaster, Refrigerator, Kitchenware

Living Area

Sitting area, Dining area

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room Amenities

Socket near the bed, Non-feather pillow, Clothes rack

Pool and Spa

Rooftop pool, Pool towels

Food & Drink

Bottle of water

Physical distancing

Single-room AC for guest accommodation
Deluxe Suite
Room Type: Suite
Room Size: 50 m2
1 Queen bed(s) Bed
2 Twin bed(s) Bed

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Bathtub or shower, Toilet paper, Shampoo, Toilet, Towels

General

Trash cans, Key access, Iron, Air conditioning, Safe

Media & Technology

Flat-screen TV, Streaming service (like Netflix), TV

Kitchen

Coffee machine, Kitchen, Kitchenette, Microwave, Toaster, Refrigerator, Kitchenware

Outdoors

Balcony

Living Area

Sitting area, Dining area

Bedroom

Linens, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room Amenities

Sofa bed, Socket near the bed, Non-feather pillow, Clothes rack

Pool and Spa

Rooftop pool, Pool towels

Food & Drink

Bottle of water

Physical distancing

Single-room AC for guest accommodation
Check Hotel Availability
Nightly rates from:
USD $35
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