Is this Casa Santa Lucía pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Casa Santa Lucía have a swimming pool?

No, this Casa Santa Lucía does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Casa Santa Lucía a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Casa Santa Lucía wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Casa Santa Lucía has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Casa Santa Lucía?

Based on the information reported by the owner or manager, the Casa Santa Lucía indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Casa Santa Lucía?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Casa Santa Lucía | Hotel in San Cristóbal de las Casas

| 10.0 (161 Reviews) | 1 Bathroom

Hotel in Santa Lucia, San Cristóbal de las Casas

Hotel in San Cristóbal de las Casas with a bar
A bar/lounge, a snack bar/deli, and dry cleaning are available at this hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Casa Santa Lucía offers 9 accommodations with fireplaces and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Amenities

Balcony/Terrace

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Bar

Toiletries

Guest Services

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Free toiletries

Hair dryer

Towels

Private bathroom

Bedroom

Rollaway/extra beds (surcharge)

Heating

Free cribs/infant beds

Safe

Individually furnished

Iron/ironing board

Desk

Fireplace

Individually decorated

Phone

Breakfast

1 bar

Room service available

Free bottled water

Parking

No onsite parking available

Accessibility

This property does not have elevators

Entertainment

Cable channels

Flat-screen TV

General

Computer station

Front-desk safe

English

Spanish

Guest Services

Rollaway/extra beds (surcharge)

Snack bar/deli

Laundry facilities

Free cribs/infant beds

Dry cleaning service

Tour/ticket assistance

24-hour front desk

Daily housekeeping

Luggage storage

Laundry facilities

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Garden

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are available. free cribs (infant beds)!

Payment Policy

Rollaway beds are available for an additional fee the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Pedro

Jul 28, 2025 07:59:19 AM

Review Score: 10

Summary: Nice hotel!, very close to the zocalo

See All Reviews

Room Arrangement

Room Info	Facilities
Queen Room Room Size: 301 square feet m² 1 Queen Bed	General Number of living rooms 0, Number of bedrooms - 0, Wardrobe or closet, Square meters - 28, Shower only, Ping - 8.46, Square feet - 301, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Junior Suite Room Size: 334 square feet m² 1 King Bed	General Square meters - 31, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Wardrobe or closet, Shower only, Ping - 9.39, Square feet - 334, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Master Suite Room Size: 506 square feet m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Jetted bathtub, Rollaway/extra beds (surcharge), Square feet - 506, Separate bathtub and shower, Ping - 14.22, Wardrobe or closet, Separate sitting area, Square meters - 47, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Twin Room Room Size: 226 square feet m² 2 Twin Beds	General Square meters - 21, Number of living rooms 0, Square feet - 226, Number of bedrooms - 0, Wardrobe or closet, Shower only, Ping - 6.35, Extra bed count 1, Bed count minimum 2, Bed count maximum 2