Gran Hotel El Encanto | Hotel in San Cristóbal de Las Casas

| 8.5 (118 Reviews) |  2 Bathrooms  6 Guests
Santa Lucia Hotel | Gran Hotel El Encanto

Hotel in Santa Lucia, San Cristóbal de Las Casas

Located in San Cristóbal de Las Casas, a 7-minute walk from San Cristobal Cathedral, Gran Hotel El Encanto has accommodations with a garden, free private parking, a restaurant and a bar. This 4-star hotel offers a concierge service and a tour desk. The property provides room service, a 24-hour front desk and currency exchange for guests. Featuring a private bathroom with a shower and free toiletries, rooms at the hotel also feature free WiFi, while certain rooms contain a patio. The rooms in Gran Hotel El Encanto are equipped with a flat-screen TV and a hairdryer. Popular points of interest near the accommodation include Central Plaza & Park, Del Carmen Arch and La Merced Church. Ángel Albino Corzo International Airport is 47 miles from the property.

Gran Hotel El Encanto is located in San Cristóbal de Las Casas.

This 22 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Security/Safety, Business Services, Restaurant, and several others. This is a 4 star rated property and has over 118 reviews with the average score of 8.5 . Coming to San Cristóbal de Las Casas and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 22 Bedrooms Hotel if you want to learn more about this place in San Cristóbal de Las Casas. These details are authentic, as they are provided by our partner, booking.com.

This Gran Hotel El Encanto in San Cristóbal de Las Casas is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Gran Hotel El Encanto”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Parking
Designated Smoking Area
View
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Fireplace/Heating
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Bar
  • Snack bar
  • Restaurant
  • Breakfast in the room
Parking
  • Accessible parking
  • Parking on site
  • Parking
  • Free parking
  • Private Parking
General
  • Designated smoking area
  • Safe
  • Wifi in all areas
  • Smoke-free property
  • Heating
  • Non-smoking rooms
  • Family rooms
Guest Services
  • Packed lunches
  • Daily housekeeping
  • Dry cleaning
  • 24-hour front desk
  • Currency exchange
  • Fax/Photocopying
  • Meeting/Banquet facilities
  • Shuttle service (additional charge)
  • Car rental
  • Baggage storage
  • Laundry
  • Shuttle service
  • Concierge
  • Room service
  • Tour desk
  • Business center
  • Invoice provided
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Garden
  • Outdoor furniture
Security/Safety
  • CCTV in common areas
  • Fire extinguishers
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • First aid kits available
  • Process in place to check health of guests
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Contactless check-in/out

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed

Reviews

Value for money:
8.37
Location:
9.18
Staff:
8.7
Facilities:
8.31
Comfort:
8.79
Cleanliness:
8.97
cher
Mar 24, 2026 07:00:00 AM
Review Score:   5
Canada
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Location
Negative: No hot water. Staff not very friendly.
Summary: Comfortable and great location.
See All Reviews

Room Arrangement

Room Info Facilities
Double Room with One Double Bed
Room Type: Double
Room Size: 15 m2
1 Full bed(s) Bed
Double Room with One Double Bed

Bathroom

Shampoo, Private bathroom, Free toiletries, Shower, Toilet paper, Towels, Bathtub or shower, Hairdryer, Toilet

Media & Technology

Flat-screen TV, TV, Cable channels, Satellite channels, Telephone

Outdoors

Patio

General

Heating

Living Area

Sofa

Services

Wake-up service

View

Garden view, Inner courtyard view

Bedroom

Linens
Double Room with Two Double Beds
Room Type: Double
Room Size: 25 m2
2 Full bed(s) Bed
Double Room with Two Double Beds

Bathroom

Shampoo, Private bathroom, Free toiletries, Shower, Toilet paper, Towels, Bathtub or shower, Hairdryer, Toilet

Media & Technology

Flat-screen TV, TV, Cable channels, Satellite channels, Telephone

Outdoors

Patio

General

Heating

Living Area

Sofa

Services

Wake-up service

Bedroom

Linens

View

Inner courtyard view

FAQ's

Is this Gran Hotel El Encanto pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Gran Hotel El Encanto?

Check-in time for Gran Hotel El Encanto starts counting from 10:00 AM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Gran Hotel El Encanto have a swimming pool?

No, this Gran Hotel El Encanto does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Gran Hotel El Encanto?

Best-rates for the Gran Hotel El Encanto starts from $47 per night with includes Designated Smoking Area, View, Balcony/Terrace, Bar, Guest Services, Breakfast, Internet, Security/Safety, Business Services, Restaurant, Laundry, Accessibility, Transportation/Shuttle, Fireplace/Heating, Parking, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Gran Hotel El Encanto a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Gran Hotel El Encanto wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Gran Hotel El Encanto has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Gran Hotel El Encanto?

Based on the information reported by the owner or manager, the Gran Hotel El Encanto indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Gran Hotel El Encanto?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD47
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