Conrad Tulum Riviera Maya | Resort in Tulum

| 8.5 (136 Reviews) |   Pet Friendly  15 Bathrooms  44 Guests
Chacalal Resort | Conrad Tulum Riviera Maya

Resort in Chacalal, Tulum

Located in Tulum, a 2-minute walk from Chemuyil Beach, Conrad Tulum Riviera Maya has accommodations with free bikes, free private parking, an outdoor swimming pool and a fitness center. Among the various facilities are a private beach area, a shared lounge, as well as a terrace. The property provides a 24-hour front desk, airport transportation, a kids' club and free WiFi. All rooms at the resort come with air conditioning, a seating area, a flat-screen TV with cable channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. The rooms have a coffee machine, while selected rooms also feature a balcony and others also feature sea views. The rooms will provide guests with a minibar. The breakfast offers buffet, continental or American options. At Conrad Tulum Riviera Maya you'll find a restaurant serving American, Caribbean and Greek cuisine. Vegetarian, vegan and gluten-free options can also be requested. The accommodation has a playground. The area is popular for cycling, and car rental is available at this 5-star resort. Tulum Archeological Site is 14 miles from Conrad Tulum Riviera Maya, while ADO International Bus Station is 26 miles from the property. Cozumel International Airport is 35 miles away.

Conrad Tulum Riviera Maya is located in Tulum.

This 310 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: TV, View, Oceanfront, and several others. This is a 5 star rated property and has over 136 reviews with the average score of 8.5 . Coming to Tulum and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 310 Bedrooms Resort if you want to learn more about this place in Tulum. These details are authentic, as they are provided by our partner, booking.com.

This Conrad Tulum Riviera Maya in Tulum is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Conrad Tulum Riviera Maya”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Pool
TV
View
Wheelchair Accessible
Private Beach
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Breakfast in the room
  • Kids' meals
  • Coffee house on site
  • Wine/Champagne
  • Bar
Parking
  • Free parking
  • Parking on site
  • Parking
  • Private Parking
Accessibility
  • Wheelchair accessible
Activities
  • Makeup services
  • Spa lounge/Relaxation area
  • Beach
  • Entertainment staff
  • Kids' club
  • Foot massage
  • Tour or class about local culture
  • Full-body massage
  • Pedicure
  • Cycling
  • Game room
  • Massage
  • Hair treatments
  • Body treatments
  • Beauty services
  • Hairstyling
  • Hot tub/Jacuzzi
  • Facial treatments
  • Live music/Performance
  • Fitness center
  • Yoga classes
  • Spa facilities
  • Water sports facilities on site
  • Snorkeling
  • Body wrap
  • Manicure
  • Hand massage
  • Spa/Wellness packages
  • Head massage
  • Pool table
  • Playground
  • Private beach area
  • Fitness
  • Couples' massage
  • Bike tours
  • Beachfront
  • Sauna
  • Diving
  • Haircut
  • Fitness classes
  • Back massage
  • Spa
  • Evening entertainment
  • Neck massage
Entertainment
  • Indoor play area
  • Board games/Puzzles
General
  • Elevator
  • Facilities for disabled guests
  • Smoke-free property
  • Safe
  • Air conditioning
  • Pet friendly
  • Family rooms
  • Non-smoking rooms
Guest Services
  • Shared lounge/TV area
  • Daily housekeeping
  • Express check-in/out
  • Airport shuttle
  • Laundry
  • Car rental
  • Suit press
  • ATM on site
  • Business center
  • 24-hour front desk
  • Dry cleaning
  • Tour desk
  • Baggage storage
  • Ironing service
  • Meeting/Banquet facilities
  • Concierge
  • Valet parking
  • Private check-in/out
  • Currency exchange
  • Airport shuttle (additional charge)
  • Room service
  • Invoice provided
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Outdoor pool
  • Outdoor pool (year-round)
  • Outdoor furniture
  • Terrace
  • Outdoor fireplace
  • Sun deck
Security/Safety
  • Smoke alarms
  • Fire extinguishers
  • 24-hour security
  • Key card access
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Physical distancing in dining areas
  • Breakfast to-go containers
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • First aid kits available
  • Mobile app for room service
  • Physical distancing rules followed
  • Contactless check-in/out
  • Cashless payment available
Spa
  • Swimming pool
  • Pool bar
  • Beach umbrellas
  • Infinity pool
  • Kids' pool
  • Beach chairs/Loungers
  • Pool with view
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are allowed upon request and charges may apply.

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.18
Location:
8.77
Staff:
8.99
Facilities:
9.3
Comfort:
9.3
Cleanliness:
9.38
Katy
Sep 18, 2025 07:00:00 AM
Review Score:   9
Serbia
Reviewer Type: Family With Children
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
King Room with Partial Ocean View
Room Type: Double
Room Size: 52 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Internet

Internet facilities

Bathroom

Hairdryer, Private bathroom, Free toiletries, Conditioner, Body soap, Toilet paper, Toilet, Bathtub or shower, Towels, Bathrobe, Shampoo, Shower

General

Ironing facilities, Heating, Privacy curtain, Laptop safe, Safe, Air conditioning, Iron

Media & Technology

TV, Cable channels, Flat-screen TV, Radio, Telephone

Outdoors

Balcony

Living Area

Sitting area

Bedroom

Linens, Alarm clock

View

Sea view

Kitchen

Coffee machine

Room Amenities

Socket near the bed
Governors Suite
Room Type: Suite
Room Size: 145 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Internet

Internet facilities

Bathroom

Hairdryer, Private bathroom, Free toiletries, Slippers, Conditioner, Body soap, Toilet paper, Toilet, Bathtub or shower, Towels, Bathrobe, Shampoo, Shower

General

Ironing facilities, Heating, Privacy curtain, Laptop safe, Safe, Air conditioning, Iron

Media & Technology

TV, Cable channels, Flat-screen TV, Radio, Telephone

Outdoors

Balcony

Kitchen

Coffee machine, Refrigerator, Microwave

Living Area

Sitting area

Bedroom

Linens, Alarm clock

View

Sea view

Room Amenities

Socket near the bed
King Room with Tropical View
Room Type: Double
Room Size: 52 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Internet

Internet facilities

Bathroom

Hairdryer, Private bathroom, Free toiletries, Conditioner, Body soap, Toilet paper, Toilet, Bathtub or shower, Towels, Bathrobe, Shampoo, Shower

General

Ironing facilities, Heating, Privacy curtain, Laptop safe, Safe, Air conditioning, Iron

Media & Technology

TV, Cable channels, Flat-screen TV, Radio, Telephone

Outdoors

Balcony

Living Area

Sitting area

Bedroom

Linens, Alarm clock

View

Sea view, Garden view

Kitchen

Coffee machine

Room Amenities

Socket near the bed
King Room with Ocean View
Room Type: Double
Room Size: 52 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Internet

Internet facilities

Bathroom

Hairdryer, Private bathroom, Free toiletries, Conditioner, Body soap, Toilet paper, Toilet, Bathtub or shower, Towels, Bathrobe, Shampoo, Shower

General

Ironing facilities, Heating, Privacy curtain, Laptop safe, Safe, Air conditioning, Iron

Media & Technology

TV, Cable channels, Flat-screen TV, Radio, Telephone

Outdoors

Balcony

Living Area

Sitting area

Bedroom

Linens, Alarm clock

View

Sea view

Kitchen

Coffee machine

Room Amenities

Socket near the bed
King Room with Roll-In Shower - Mobility Access
Room Type: Double
Room Size: 52 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Internet

Internet facilities

Bathroom

Hairdryer, Private bathroom, Free toiletries, Conditioner, Body soap, Toilet paper, Toilet, Bathtub or shower, Towels, Bathrobe, Shampoo, Shower

General

Ironing facilities, Heating, Privacy curtain, Laptop safe, Safe, Air conditioning, Iron

Media & Technology

TV, Cable channels, Flat-screen TV, Radio, Telephone

Outdoors

Balcony

Living Area

Sitting area

Bedroom

Linens, Alarm clock

View

Sea view, Garden view

Kitchen

Coffee machine

Room Amenities

Socket near the bed
Presidential King Suite
Room Type: Suite
Room Size: 186 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Internet

Internet facilities

Bathroom

Hairdryer, Private bathroom, Free toiletries, Slippers, Conditioner, Body soap, Toilet paper, Toilet, Bathtub or shower, Towels, Bathrobe, Shampoo, Shower

General

Ironing facilities, Heating, Privacy curtain, Laptop safe, Safe, Air conditioning, Iron

Media & Technology

TV, Cable channels, Flat-screen TV, Radio, Telephone

Outdoors

Balcony

Kitchen

Coffee machine, Refrigerator, Microwave

Living Area

Sitting area

Bedroom

Linens, Alarm clock

View

Sea view

Room Amenities

Socket near the bed
Queen Room with Two Queen Beds and Partial Ocean View
Room Type: Quad
Room Size: 52 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Internet

Internet facilities

Bathroom

Hairdryer, Private bathroom, Free toiletries, Conditioner, Body soap, Toilet paper, Toilet, Bathtub or shower, Towels, Bathrobe, Shampoo, Shower

General

Ironing facilities, Heating, Privacy curtain, Laptop safe, Safe, Air conditioning, Iron

Media & Technology

TV, Cable channels, Flat-screen TV, Radio, Telephone

Outdoors

Balcony

Living Area

Sitting area

Bedroom

Linens, Alarm clock

View

Sea view

Kitchen

Coffee machine

Room Amenities

Socket near the bed
Queen Room with Two Queen Beds and Tropical View
Room Type: Quad
Room Size: 52 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Internet

Internet facilities

Bathroom

Hairdryer, Private bathroom, Free toiletries, Conditioner, Body soap, Toilet paper, Toilet, Bathtub or shower, Towels, Bathrobe, Shampoo, Shower

General

Ironing facilities, Heating, Privacy curtain, Laptop safe, Safe, Air conditioning, Iron

Media & Technology

TV, Cable channels, Flat-screen TV, Radio, Telephone

Outdoors

Balcony

Living Area

Sitting area

Bedroom

Linens, Alarm clock

View

Sea view, Garden view

Kitchen

Coffee machine

Room Amenities

Socket near the bed
Queen Room with Two Queen Beds and Ocean View
Room Type: Quad
Room Size: 52 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Internet

Internet facilities

Bathroom

Hairdryer, Private bathroom, Free toiletries, Conditioner, Body soap, Toilet paper, Toilet, Bathtub or shower, Towels, Bathrobe, Shampoo, Shower

General

Ironing facilities, Heating, Privacy curtain, Laptop safe, Safe, Air conditioning, Iron

Media & Technology

TV, Cable channels, Flat-screen TV, Radio, Telephone

Outdoors

Balcony

Living Area

Sitting area

Bedroom

Linens, Alarm clock

View

Sea view

Kitchen

Coffee machine

Room Amenities

Socket near the bed
King Room with Ocean View
Room Type: Double
Room Size: 52 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Hairdryer, Private bathroom, Free toiletries, Slippers, Conditioner, Body soap, Toilet paper, Toilet, Bathtub or shower, Towels, Bathrobe, Shampoo, Shower

General

Ironing facilities, Heating, Privacy curtain, Laptop safe, Safe, Air conditioning, Iron

Media & Technology

TV, Cable channels, Flat-screen TV, Radio, Telephone

Outdoors

Balcony

Living Area

Sitting area

Bedroom

Linens, Alarm clock

View

Sea view

Kitchen

Coffee machine

Room Amenities

Socket near the bed
King Suite with Ocean View
Room Type: Suite
Room Size: 99 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Hairdryer, Private bathroom, Free toiletries, Slippers, Conditioner, Body soap, Toilet paper, Toilet, Bathtub or shower, Towels, Bathrobe, Shampoo, Shower

General

Ironing facilities, Heating, Privacy curtain, Laptop safe, Safe, Air conditioning, Iron

Media & Technology

TV, Cable channels, Flat-screen TV, Radio, Telephone

Outdoors

Balcony

Living Area

Sitting area

Bedroom

Linens, Alarm clock

View

Sea view

Kitchen

Coffee machine

Room Amenities

Socket near the bed
King Suite with Tropical View
Room Type: Suite
Room Size: 99 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Hairdryer, Private bathroom, Free toiletries, Slippers, Conditioner, Body soap, Toilet paper, Toilet, Bathtub or shower, Towels, Bathrobe, Shampoo, Shower

General

Ironing facilities, Heating, Privacy curtain, Laptop safe, Safe, Air conditioning, Iron

Media & Technology

TV, Cable channels, Flat-screen TV, Radio, Telephone

Outdoors

Balcony

Living Area

Sitting area

Bedroom

Linens, Alarm clock

View

Garden view

Kitchen

Coffee machine

Room Amenities

Socket near the bed
King Room with Partial Ocean View
Room Type: Double
Room Size: 52 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Hairdryer, Private bathroom, Free toiletries, Slippers, Conditioner, Body soap, Toilet paper, Toilet, Bathtub or shower, Towels, Bathrobe, Shampoo, Shower

General

Ironing facilities, Heating, Privacy curtain, Laptop safe, Safe, Air conditioning, Iron

Media & Technology

TV, Cable channels, Flat-screen TV, Radio, Telephone

Outdoors

Balcony

Living Area

Sitting area

Bedroom

Linens, Alarm clock

View

Sea view

Kitchen

Coffee machine

Room Amenities

Socket near the bed
Queen Room with Two Queen Beds and Ocean View
Room Type: Quad
Room Size: 52 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Hairdryer, Private bathroom, Free toiletries, Slippers, Conditioner, Body soap, Toilet paper, Toilet, Bathtub or shower, Towels, Bathrobe, Shampoo, Shower

General

Ironing facilities, Heating, Privacy curtain, Laptop safe, Safe, Air conditioning, Iron

Media & Technology

TV, Cable channels, Flat-screen TV, Radio, Telephone

Outdoors

Balcony

Living Area

Sitting area

Bedroom

Linens, Alarm clock

View

Sea view

Kitchen

Coffee machine

Room Amenities

Socket near the bed
Queen Room with Two Queen Beds and Partial Ocean View
Room Type: Quad
Room Size: 52 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Hairdryer, Private bathroom, Free toiletries, Slippers, Conditioner, Body soap, Toilet paper, Toilet, Bathtub or shower, Towels, Bathrobe, Shampoo, Shower

General

Ironing facilities, Heating, Privacy curtain, Laptop safe, Safe, Air conditioning, Iron

Media & Technology

TV, Cable channels, Flat-screen TV, Radio, Telephone

Outdoors

Balcony

Living Area

Sitting area

Bedroom

Linens, Alarm clock

View

Sea view

Kitchen

Coffee machine

Room Amenities

Socket near the bed
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