Is this Estancia del Agua pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Estancia del Agua have a swimming pool?

Yes, this Estancia del Agua has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Estancia del Agua a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Estancia del Agua wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Estancia del Agua has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Estancia del Agua?

Based on the information reported by the owner or manager, the Estancia del Agua indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Estancia del Agua?

Based on the information reported by the owner or manager, details for the cancellation policy for the Estancia del Agua are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Estancia del Agua | Hotel in Xul-Ha

6.8 (3 Reviews) | 1 Bathroom

Hotel in Xul-Ha

Hotel with free parking, steps from Lake Bacalar
Along with an outdoor pool, this hotel has a microwave in a common area and a refrigerator in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include free use of bicycles, concierge services, and a communal living room.
Housekeeping is available once per stay.
Estancia del Agua offers 13 air-conditioned accommodations with safes and shared/communal kitchens. Rooms open to balconies. Beds feature down comforters. Smart televisions are featured in guestrooms. Full-sized refrigerators/freezers and microwaves are provided. Bathrooms include showers and complimentary toiletries.

This Xul-Ha hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and printers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Balcony/Terrace

Business Services

Bedding/Linens

Toiletries

Guest Services

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Towels

Shower

Free toiletries

Bedroom

Air conditioning

Bed sheets

Down comforter

Printer

Iron/ironing board (on request)

Window screens

Mobile key entry

Desk

Laptop-friendly workspace

Safe

Breakfast

Coffee grinder

Refrigerator

Paper towels

Microwave

Local meal delivery service

Cookware/dishes/utensils

Oven

Cleaning supplies

Toaster

Blender

Shared kitchen access

Parking

Free secured, uncovered self parking on site

Accessibility

This property does not have elevators

Activities

Hiking/biking trails

Outdoor pool access

Free bicycle rentals

Access to nearby outdoor pool

Outdoor pool

Entertainment

45-inch Smart TV

General

Vending machine

Water dispenser

Lockers available

Banquet hall

Spanish

English

Shared microwave

Shared refrigerator

Communal living room

Designated smoking areas

Guest Services

Microwave

Access to nearby outdoor pool

Full-sized refrigerator

Outdoor pool

Change of bedsheets (on request)

Luggage storage

Housekeeping (once per stay)

Front desk (limited hours)

Change of towels (on request)

Concierge services

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Balcony

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 8:00 pm late check-in subject to availability

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are available for mxn 350.0 per night.

Payment Policy

Rollaway bed fee: mxn 350.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Robert

Jan 3, 2024 01:24:06 AM

Review Score: 4

Summary: Older Hotel must have been beautiful when first built, but it is showing its age. The Staff were very welcoming, friendly and responsive to our requests. We did enjoy our stay. Very relaxing! Beautiful view of the lagoon from the rooftop and our balcony.

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Triple Room Room Size: m² 2 Double Bed and Large Twin Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Private bathroom, Number of bedrooms - 0, Lagoon view, No cribs (infant beds), Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Standard Quadruple Room Room Size: m² 3 Double Bed and Large Twin Beds	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Lagoon view, No cribs (infant beds), Bed count maximum 3, Extra bed count 1, Number of bathrooms - 1, Bed count minimum 3
Superior Double Room Room Size: m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Lagoon view, No cribs (infant beds), Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Standard Double Room Room Size: m² 1 Double Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Lagoon view, No cribs (infant beds), Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1